We had booking to pass weekend, when we have arrived to the hotel they asked us to present PCR test or green Al hosan, Even if that was not mentioned in the hotel website during our booking. Arabic FO manager who came to speak to us he explained to us about strict policy. As I still remember as per covid regulations everyone still required to wear masks Indoor AT ALL THE TIME! And very funny part that no one from front office was wearing masks while dealing with the guests!!! Nor a lady who was doing check in at the desk not even a manager who came to talk to us. If you are asking your guests to comply with the rules you should be the first one who is following those rules ! Worst service ever! Manager was extremely rude, spoiled day and spoiled mood !!! Never will be back to this AWFULL HITEL !…
Amazingly GREAT experience❤️ celebrating my husbands bday cum father day 2022 indeed very memorable by the awesome help from the manager itself Mr Mohammed Azhar & server Mr Hamdy highly recommended🥰
It's always a great pleasure to visit Danat as the staff is very friendly, Tennis coaching is also one of the best and Swimming coach ENAN is amazing, me and my son both learn swimming from him. Highly recommended. Best in Al Ain.
We had a wonderful stay. We enjoyed the pool and breakfast. Old facility but they have friendly and professional staff. The only problem we had is the AC, its too hot that we're unable to sleep. But overall definitely we'll come back again. ☺️☺️
I'm not recommended this hotel as they have the worst staff as I was setting in the smoking area and the security push me out because their a wedding party is going on and I'm setting infront of the laddies gate so what my mistake if I'm in the right place why the hotel didn't put a sign board not allowed to set here or removed the bench instead of treated me in this way. Also the hotel is so old without a proper maintenance the safe box in my room was locked and not working , the house keeping is so lazy and if you didn't call no one will come , all security staff are so rude really it was a worst holiday for me so I'm strongly not recommended this hotel for even a single day
Last minute my family and some group of friends decided to drove all the way to Al Ain to spend the holiday and get away from busy life in Dubai. I called the reservation team and assisted by Kranti. He gave me the best deal as we booked 4 rooms with breakfast. We requested for early check in and he manage to book us the same floor / connected rooms as requested. He constantly updating me on the way to Al Ain and that’s a plus knowing how busy this season were. We never had this kind of assistance from any hotel that weve been and Kranti’s service was exceptional. In the reception, Sheila assisted us greeted with beautiful smile, even the guy who assist us with our valet and luggage were amazing. The rooms were outdated but its huge and clean (Huge balcony is additional surprise for us) The room service were fast and they always greeted you with genuine smile whenever pass them. The pool was crowded (given its a holiday) but our kids had their best time in the water, there’s a lot of life guards everywhere to ensure the safety of the guests. Overall, we had a great time. My family and friends love the hotel and were not disappointed with the facility and service. We had the breakfast, less option but very tasty. Thank you Danat team for making our holiday a memorable one. We will surely comeback on out next trip to Al Ain.…
We were three families who spent 3 nights at the resort. The resort manager organised a good half board package. The Arabesque restaurant organised my daughters birthday party.. Staff were very courteous and cooperative inspite of the Eid rush. Great ambience for family.
It was a Wonderful experience restful stay we had a birthday party as well and it was well organised. The pools the water through jacuzzi the food the rooms qnd the beds were incredible I enjoyed immensely. The best staycation ever i loved it so much.
One of the worst hotels I have stayed-in over the years. The room air conditioning takes about 3-4 hours to cool. I set the thermostat to 18 deg but it would not cool below 22 and it was still warm. The kettle wasn't functioning and we had to get another one. The breakfast buffet was a mess and the food selection was not really great. On the positive side, the pool looked very nice especially for kids. Gym was acceptable. A few good restaurants on site. Arabesque breakfast was continental and Indian food. All the reception cared was my review. So here it is!
My stay at the Danat Al Ain Resort has been very pleasurable. The facilities are setup well for a great family experience. The staff are very professional and courteous. All the staff are polite and very helpful. A few of the exceptional performers where Michelle Derilo, Cynthia and Sunil at the Restaurant, Watsanna in the Spa, Coach Enan and Remar at the Pool, and Boyim and Sunil at the Pool Bar.