Al Ain Rotana Hotel
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About
#7 of 22 hotels in Al Ain
Location
Cleanliness
Service
Value
Travellers' Choice
The Al Ain Rotana is a luxury hotel nestled in the luscious Garden City of the Emirates. Boasting exceptional amenities, world-class dining, and ideally located just minutes from the city center and tourist attractions. The 246-key hotel features elegant rooms, suites, studios, villas and chalets; an award-winning Zen the spa with 9 treatment rooms, a fully equipped Bodylines Fitness & Wellness Club, with tennis and squash courts; meeting rooms for off-site business meetings and events, and the opulent ballroom and exquisite gardens perfect a wedding venue. Whether you are looking for tasty International cuisine, live cooking stations and theme nights at Zest All Day Dining; Live Performance and indoor and outdoor seating at both the Famous Min Zaman Lebanese Restaurant, and world-renowned Trader Vic's Restaurant and Mai Tai Bar; or dancing the night away at Moodz Lounge Bar. There is something for everyone at the Al Ain Rotana Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Kids stay free
Wifi
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Arabic, Filipino, Hindi
Location
49Car recommended
Grade: 49 out of 100
12Restaurantswithin 1 km
3Attractionswithin 1 km
Sheikh Zayed Road, Al Ain United Arab Emirates
Name/address in local language
Getting there
Car HireSee all Al Ain car hire
2409Reviews7Q+A100Room tips
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Detailed Reviews
Welcoming staffs, comfortable and fun stay. I’m happy we booked here for my husband’s 5days duty in Al Ain. We had a quiet and relaxing stay. Most of the time I was just staying at our room. The housekeeping was very good, they will check in early evening if you need anything in case your room was not cleaned in daytime.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlAinRotana, General Manager at Al Ain Rotana Hotel
Responded 20 Mar 2020
Dear Beshryle, We are certainly pleased to have you as our guest here in our hotel and appreciate the excellent rating you provided. We hope to welcome you back for another pleasant stay with us. Sincerely yours, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Al ain Rotana all inclusive stay
Warm welcoming staff greeted us at the door our luggage was taken from us while we checked it and again greeted with friendly helpful staff.
Our room was nice it's an older hotel so bathrooms and rooms are older styled but spacious and extremely clean with everything we needed.
The pool has the nicest staff that really went above and beyond on our stay making sure we always had drinks and that any food we ordered was prompt and was always served hot and delicious we tried Nachos, tempura prawns, pizza, caesar salad, the fruit platter & the curly fries everything was really nice and portions are big.
For our evening meal we chose the Lebanese restaurant on the 1st night and the food was delicious perfectly cooked and served on it's own charcoal filled mini grill that kept everything hot and sizzling we enjoyed it so much we chose to eat there again on our second night and had the exact same food lamb grill for my husband chic tikka ( shish tawook) for me served with hummus garlic paste and lots of freshly baked bread so yummy.
Breakfast is buffet style with staff helping to serve due to carona restrictions and social distancing with coffee and juices brought to your table all very nice with lots of options we had omelettes that were made to order then added beans, mushrooms and hash browns from the buffet followed by fruit salad, waffles & cinabon.
Every member of staff we came across was lovely friendly and helpful, but big shout out to our friendly staff from the pool Haitham,
Gedie & Sony they really went above and beyond making our stay perfect and also appeared at night helping with recommendations & serving in Min Zaman the Lebanese restaurant.
The lifeguards at the pool do a fantastic job all interacting and reasoning with kids and adults alike as to why rules where in place and it was all done with smiles and patience that was commendable.
It was our 1st visit to Al ain rotana but it wont be our last and we will be recommending to friends and also anyone else that asks thank you we've had the best 3 days in a long long time
Thank you Al ain Rotana
Warm welcoming staff greeted us at the door our luggage was taken from us while we checked it and again greeted with friendly helpful staff.
Our room was nice it's an older hotel so bathrooms and rooms are older styled but spacious and extremely clean with everything we needed.
The pool has the nicest staff that really went above and beyond on our stay making sure we always had drinks and that any food we ordered was prompt and was always served hot and delicious we tried Nachos, tempura prawns, pizza, caesar salad, the fruit platter & the curly fries everything was really nice and portions are big.
For our evening meal we chose the Lebanese restaurant on the 1st night and the food was delicious perfectly cooked and served on it's own charcoal filled mini grill that kept everything hot and sizzling we enjoyed it so much we chose to eat there again on our second night and had the exact same food lamb grill for my husband chic tikka ( shish tawook) for me served with hummus garlic paste and lots of freshly baked bread so yummy.
Breakfast is buffet style with staff helping to serve due to carona restrictions and social distancing with coffee and juices brought to your table all very nice with lots of options we had omelettes that were made to order then added beans, mushrooms and hash browns from the buffet followed by fruit salad, waffles & cinabon.
Every member of staff we came across was lovely friendly and helpful, but big shout out to our friendly staff from the pool Haitham,
Gedie & Sony they really went above and beyond making our stay perfect and also appeared at night helping with recommendations & serving in Min Zaman the Lebanese restaurant.
The lifeguards at the pool do a fantastic job all interacting and reasoning with kids and adults alike as to why rules where in place and it was all done with smiles and patience that was commendable.
It was our 1st visit to Al ain rotana but it wont be our last and we will be recommending to friends and also anyone else that asks thank you we've had the best 3 days in a long long time
Thank you Al ain Rotana
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip:Â Pool is virtually empty between 12-4pm then its busier but the lifeguard do a grand job controlling
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 15 Sept 2021
Dear Fishzwife, Thank you for taking the time to share your feedback on Google.com following your recent visit at Al Ain Rotana! We are delighted to read your great review post your stay. It is most encouraging for us to receive such praises and gives us great pleasure to know that you thoroughly enjoyed your stay. Your satisfaction with the rooms and the kind of accommodation we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. We all look forward to welcoming you back to Al Ain Rotana in the future. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed with family in a two bedroom chalet (502). The check-in on 20 December and check-out on 21 December was hassle free. Immediately after checking in, we found the balconies were not cleaned after the previous usage, with cigarette ashtray was full of ash and cigarette butts! It was reported and immediately they arrange a staff to clean; but this experience make us doubtful about the overall cleanliness standard expected from a hotel of reputation. Later Mr. Saeed, from the front desk, offered us discounted dinners or late checkout to compensate the issue, but was not availed.
The breakfast was based on set menu, that is acceptable in view of the current pandemic situation, but the restaurant staff were not polite or service oriented. When we entered the person at the desk gave a blunt look, as if we were not expected. The cooking area, was manned by two chefs at that time, and both stared at us as if we were there for a free meal (our package was with breakfast). Mr. Faisal, the person who served us breakfast was the only exception; he was very polite, cooperative and courteous.
We took the Chalet, in order that kids can enjoy the pool and poolside, but to our dismay at 10 AM in the morning, 70% of the pool was taken over by a group for swimming training. They were presumably not affiliated to the hotel and were very rude and adamant.
The stay was not pleasant at all.
The breakfast was based on set menu, that is acceptable in view of the current pandemic situation, but the restaurant staff were not polite or service oriented. When we entered the person at the desk gave a blunt look, as if we were not expected. The cooking area, was manned by two chefs at that time, and both stared at us as if we were there for a free meal (our package was with breakfast). Mr. Faisal, the person who served us breakfast was the only exception; he was very polite, cooperative and courteous.
We took the Chalet, in order that kids can enjoy the pool and poolside, but to our dismay at 10 AM in the morning, 70% of the pool was taken over by a group for swimming training. They were presumably not affiliated to the hotel and were very rude and adamant.
The stay was not pleasant at all.
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Date of stay: December 2020
Rooms
Location
Service
Room Tip:Â None recommended
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 16 Jan 2021
Dear Mr. Sunilanwar, Thank you very much for choosing to stay at Al Ain Rotana and for taking the time to share your feedback via TripAdvisor. We appreciate any commentary made by our guests and continuously seek to achieve the highest quality standards. It is with deep regret I read your below review given towards our hotel, whereas we were not able to satisfy your needs according to our standards. Therefore, I would like to deeply apologize for all the shortfalls you have encountered during your stay. All the issues you have experienced were evaluated and addressed to teams on the ground in order to look into the matter and avoid the same in the future. We value your trust and will take this as an opportunity to improve our service. Looking forward to serving you again in the near future. Sincerely yours, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked falaj studio for 2 nights on 1st December 2020. Check in was smooth & it ends there.
The house keeping is pathetic. They just have 2 towels, limited supply of tea/ coffee, water & disposable cups. Have being calling them from morning (4 calls done already) on the second day asking them to clean my room but no one bothered to check till now.... to clean the room or refill the bathroom & other supplies. Wonder how they got 5* !!!
My advice to anyone booking a room in Al Rotana would be to come equipped with your own towels, tea, coffee, glass, etc
The house keeping is pathetic. They just have 2 towels, limited supply of tea/ coffee, water & disposable cups. Have being calling them from morning (4 calls done already) on the second day asking them to clean my room but no one bothered to check till now.... to clean the room or refill the bathroom & other supplies. Wonder how they got 5* !!!
My advice to anyone booking a room in Al Rotana would be to come equipped with your own towels, tea, coffee, glass, etc
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 9 Dec 2020
Dear Atul12344321, Thank you for having taken the time to complete our guest survey following your recent stay at Al Ain Rotana. We sincerely apologize for the inconvenience with regards to your concerns during your last visit which did not meet your expectations. Rest assured that your feedback is highlighted and shared with the concerned department head in order to take the necessary actions. We do hope that you will consider us again for your future accommodation needs and we look forward to see you again. Sincerely yours, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at the Rotana Al Ain this weekend and couldn’t have had a better staycation! The hotel is situated a 5 minute walk from the fort and a 5 minute drive to the Al Ain Oasis, which is really convenient for tourists aswell as residents wanting to explore more. The grounds are big and the interior is clean, modern and maintained well.
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The check in process was smooth and we were impressed with how little time it took to get us to our room, we were more impressed that the check in was all done from a safe distance due to the current pandemic - highly impressive.
Â
We stayed in one of the suites in the Falaj wing. We had a master bedroom, a living room with dining area and all the mod-cons you could ask for. We were taken there by golf buggy, it took around 3 minutes to get to the separate entrance. The suite was spacious and had modern décor with a large private balcony overlooking the private pool area for suite guests only.
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With two pools to choose from, one more private, the other next to the restaurant, we had a good choice and could remain on our own if we wanted to. We particularly enjoyed the suite pool which was really quiet and you felt really secluded.
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We ate Trader Vic’s both nights and were impressed with the high quality of food, customer service and atmosphere. The food was some the best we’ve eaten and they catered well for my wife’s dairy allergy. The music was at a perfect level, waiters knew exactly how long to chat to use for, we were introduced to the chef and the other guests were reminded to be socially distant and wear masks by security.
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We slept so well both nights, the bed was a good size and super comfy and the room had all the amenities you would expect and if we requested anything else we called and it was delivered to us promptly. Breakfast was delivered to your table on request and the menu, which would usually be a buffet, had a substantial choice – even catering to my specific dietary requirements and bringing more food if we wanted.
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I wouldn’t think about staying anywhere else after such a good stay. We will be back!
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The check in process was smooth and we were impressed with how little time it took to get us to our room, we were more impressed that the check in was all done from a safe distance due to the current pandemic - highly impressive.
Â
We stayed in one of the suites in the Falaj wing. We had a master bedroom, a living room with dining area and all the mod-cons you could ask for. We were taken there by golf buggy, it took around 3 minutes to get to the separate entrance. The suite was spacious and had modern décor with a large private balcony overlooking the private pool area for suite guests only.
Â
With two pools to choose from, one more private, the other next to the restaurant, we had a good choice and could remain on our own if we wanted to. We particularly enjoyed the suite pool which was really quiet and you felt really secluded.
Â
We ate Trader Vic’s both nights and were impressed with the high quality of food, customer service and atmosphere. The food was some the best we’ve eaten and they catered well for my wife’s dairy allergy. The music was at a perfect level, waiters knew exactly how long to chat to use for, we were introduced to the chef and the other guests were reminded to be socially distant and wear masks by security.
Â
We slept so well both nights, the bed was a good size and super comfy and the room had all the amenities you would expect and if we requested anything else we called and it was delivered to us promptly. Breakfast was delivered to your table on request and the menu, which would usually be a buffet, had a substantial choice – even catering to my specific dietary requirements and bringing more food if we wanted.
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I wouldn’t think about staying anywhere else after such a good stay. We will be back!
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 29 May 2021
Dear TCarter12, Thank you so much for sharing this very kind review about your visit and experience at Al Ain Rotana! Your kind commendation of the hotel is highly appreciated. I am extremely delighted to read that you consider us as your "Destination Hotel". Your satisfaction with the rooms and the kind of accommodation we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. It is most encouraging for us to receive such praises and gives us great pleasure to know that you thoroughly enjoyed your stay. Your kind review has been shared with everyone in the team. We are all look forward to welcoming you again on your next visit. Sincerely yours, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christmas at Alain Rotana was a fun experience considering I am always at Grand Mercure so decided to give it a try. The property has a wonderful feel to it, n our time spent at Trader Vic's was lovely with the staff being extremely courteous n accommodating. The 2 bedroom villa was overpriced for the quality/price n the shower cubicle was a disaster with consistent flooding. I would still recommend the property simply cause I believe the management and staff would definitely attend to my complaints if I had voiced them.
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Review collected in partnership with Rotana Hotels
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlAinRotana, General Manager at Al Ain Rotana Hotel
Responded 24 Mar 2020
Dear Tripadvisor.com, Thank you for taking the time to share your feedback on your recent stay at Al Ain Rotana. Providing exceptional experience is our number one priority and it is disappointed that your experience did not meet your expectations based on this rating. I would like to assure you that we take our guests’ opinions seriously and will look into this to see how we can continue to better our guest experience. I understand we have left you disappointed but hope you will allow us the opportunity to regain your confidence when your next day. We'd love to have you back and hope you will give us the opportunity of having you again as a guest in our hotel. Sincerely yours, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite being rushed off their feet at this busy time, nearly all the stall put customers first perfectly. Having requested a specific suite a month ago, I was a little surprised to be told there would be a 45-60 minute wait for the room to be ready. Their safety policy, I think, is the best I've seen, so the wait is worth it. Unfortunately, it ended up being 90 minutes!
However, the rest was faultless. Cleaners to room service to the lifeguard (Christian) were wonderful, and being able to check out from the room is reassuring.
A bigger range on their room service menu would be nice, but all the meals were perfectly cooked, reasonably priced, and decent portions.
A wonderful escape. Wouldn't stay anywhere else in the Garden City!
However, the rest was faultless. Cleaners to room service to the lifeguard (Christian) were wonderful, and being able to check out from the room is reassuring.
A bigger range on their room service menu would be nice, but all the meals were perfectly cooked, reasonably priced, and decent portions.
A wonderful escape. Wouldn't stay anywhere else in the Garden City!
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Review collected in partnership with Rotana Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 16 Jan 2021
Dear Journey295542, Thank you very much for your kind comments and for recommending our hotel. I really appreciate knowing that you enjoyed your stay with us. I am so glad that you had an amazing experience and also highlighting our team members who had made your stay a memorable one. Your comments will be gladly passed on to the team. Once again, thank you for choosing Al Ain Rotana. We hope to have the pleasure of serving you and your family again in the near future. Sincerely yours, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Everything from checking in at the hotel was a problem. It was a 20 minute wait to check in to deal with miserable staff working on incredibly slow check in systems. The staff were completely unhelpful and offered no information about the hotel or area.
When i reached the room I had been give the opposite of the room requested (i.e. no feather bedding which i had stated on my resevation and called up in advance to confirm AND confirmed at check in). Took 3 hours to get the bedding changed and 6 phone calls.
The pool area was packed without enough loungers or seats for guests. Staff were indifferent and unapologetic for the lack of seating options.
The meal I ordered at the Aquarius pool bar is the worst meal I have been served in the UAE. The salad i ordered came in separate plastic boxes to be mixed up yourself with spinach leaves soaked excessively in soy sauce. The experience was barely edible but i was too hungry to wait another 30 mins for another meal. Again the staff were indifferent.
The wifi barely worked in the room but was reasonable in the lobby.
I avoided restaurants or trying to get anything resembling service for the rest of my stay.
Check out was as slow as check in. The charge to my credit card was also rounded up (as would need to be done with cash) without any warning.
When i reached the room I had been give the opposite of the room requested (i.e. no feather bedding which i had stated on my resevation and called up in advance to confirm AND confirmed at check in). Took 3 hours to get the bedding changed and 6 phone calls.
The pool area was packed without enough loungers or seats for guests. Staff were indifferent and unapologetic for the lack of seating options.
The meal I ordered at the Aquarius pool bar is the worst meal I have been served in the UAE. The salad i ordered came in separate plastic boxes to be mixed up yourself with spinach leaves soaked excessively in soy sauce. The experience was barely edible but i was too hungry to wait another 30 mins for another meal. Again the staff were indifferent.
The wifi barely worked in the room but was reasonable in the lobby.
I avoided restaurants or trying to get anything resembling service for the rest of my stay.
Check out was as slow as check in. The charge to my credit card was also rounded up (as would need to be done with cash) without any warning.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlAinRotana, General Manager at Al Ain Rotana Hotel
Responded 20 Mar 2020
Dear talltaff, Thank you for taking your time to share your feedback. We are very sorry to hear that your stay with us did not meet your expectation as it is utmost concern to provide the best experience at all times to our esteemed guests staying with us. In regards to our staff, I sincerely apologize for the inconvenience it may have caused you and rest assured that important matters such as this are properly plan and managed. We are engaged in a continuous process of team training to consistently improve our service. Please rest assured that all your comments and feedback will be shared with the whole team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exceptional. Again, thank you for sharing your comment. Sincerely yours, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is not a 5 star hotel. We booked a 2 bed chalet for national day and a special birthday; however the rooms are dated, beds were hard, cleaning in the bathrooms was terrible with stray hair in the bathtub, yellow stains in the bath, black mould around the tub and the fridge smelt awful and didn’t work. The pool bar forgot the children’s drinks at dinner and the children’s food arrived after the adults. It’s not what you expect of a Rotana that we paid premium prices for. On the good side, the online checkin was easy and the pool was clean and ambient.
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Review collected in partnership with Rotana Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 9 Dec 2020
Dear Ms. thyeshiaO, Thank you for taking time to write us your recent stay. Please accept our sincere apologies that your overall experience were not able to satisfy your needs or meet your expectations. I understand that our Director of Front Office is already in contact with you for your next stay. Once again, we sincerely apologize for missing the mark on your experience. We look forward in welcoming you back for your 2nd visit in the near future. Sincerely yours, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 3 days and 2 nights and the stay is very relaxing and enjoyable .All the staffs are very helpful and attentive to guest needs specially the front desk and valet service. I have made some special requests prior to our arrival and they granted all of my requests and gave us a very good room with a very good view. Pool temperature is controlled so we can comfortably swim even in the cold weather. Plenty of choices in their Breakfast buffet which is also very good. We will definitely be back again and recommend this hotel to our family and friends as well.
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Review collected in partnership with Rotana Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlAinRotana, General Manager at Al Ain Rotana Hotel
Responded 20 Mar 2020
Dear Scenic22946505566, Thank you for writing such beautiful comments about our team and for recommending Al Ain Rotana. I am happy that you enjoyed your stay with us. Once again, thank you very much for your feedback and looking forward to having you again as our guest in our hotel. Sincerely yours, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Marbels85
The al Ain Rotana does have a wide selection of restaurants and leisure facilities. The hotel is a full service five star hotel, and numerous travel packages and options are available.
We do offer full board packages, as well as certain all inclusive options (seasonal). We do have first rate sports facilities and live musical entertainment in our restaurants.
Yet the hotel is not a classical all inclusive resort, such as your question may imply.
For exact details and available offers and packages, you will be able to find all required information on our rotana website.
I hope I was able to clarify your question and do sincerely hope you will choose us when you visit the beautiful garden city of Al Ain.
A. H. Weller
Executive Assistant Manager
Dear Alma A
Please use the following website for detailed information on options and opening hours
website "visitabudhabi.ae/en/explore/regions/al.ain"
Al Ain Rotana is right in town centre and within minutes of most touristic venues
All the best
Dear Mr. Hamilton,
thanks for contacting us.
Yes we are open 365 days a year, 24 hours. Always open.
Our restaurants are also open daily, except some periods during the holy month of Ramadan.
I hope to meet you soon in our hotel.
Kind regards,
Luciano Scelza
Executive Assistant Manager
"Do book a table at Trader Vic's in advance as its busy place. Do enjoy the pool with kids."Read full review
"all was perfect but i suggest it would be better to separate the egg station or transfer the food in front of it somewhere"Read full review
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PRICE RANGE
RMÂ 484 - RMÂ 638 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
246
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Frequently Asked Questions about Al Ain Rotana Hotel
Which popular attractions are close to Al Ain Rotana Hotel?
Nearby attractions include Al Jahili Fort (0.4 km), Grand Cinemas Bawadi Mall (1.0 km), and Fun City (1.1 km).
What are some of the property amenities at Al Ain Rotana Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Al Ain Rotana Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Al Ain Rotana Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Al Ain Rotana Hotel?
Conveniently located restaurants include Trader Vic's Al Ain, Zest International Restaurant, and Moodz Sports Bar & Lounge.
Are there opportunities to exercise at Al Ain Rotana Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Al Ain Rotana Hotel have an airport shuttle?
Yes, Al Ain Rotana Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Al Ain Rotana Hotel have airport transportation?
Yes, Al Ain Rotana Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Al Ain Rotana Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Al Ain Rotana Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.