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The Al Ain Rotana is a luxury hotel nestled in the luscious Garden City of the Emirates. Boasting exceptional amenities, world-class dining, and ideally located just minutes from the city center and tourist attractions. The 246-key hotel features elegant rooms, suites, studios, villas and chalets; an award-winning Zen the spa with 9 treatment rooms, a fully equipped Bodylines Fitness & Wellness Club, with tennis and squash courts; meeting rooms for off-site business meetings and events, and the opulent ballroom and exquisite gardens perfect a wedding venue. Whether you are looking for tasty International cuisine, live cooking stations and theme nights at Zest All Day Dining; Live Performance and indoor and outdoor seating at both the Famous Min Zaman Lebanese Restaurant, and world-renowned Trader Vic's Restaurant and Mai Tai Bar; or dancing the night away at Moodz Lounge Bar. There is something for everyone at the Al Ain Rotana Hotel.
A wonderful hotel and excellent services. What made the stay more enjoyable was the warm reception from Mr. Nader. The smile never ceased on his face and he felt sorry when he learned that it was the first time I was staying in this hotel. I will visit this hotel again because of him.
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Review collected in partnership with Rotana Hotels
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 7 Feb 2024
Dear Roam09057017613, Thank you for taking the time to share your feedback on TripAdvisor following your recent visit at Al Ain Rotana! We are delighted to read your great review post your stay. It is most encouraging for us to receive such praises and gives us great pleasure to know that you thoroughly enjoyed your stay. Your review has been shared with the entire team especially Nader and I am sure that they will appreciate your kind words and compliments very highly. We all look forward to welcoming you back to Al Ain Rotana in the future. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a delightful experience at the hotel, from the warm welcome at the front desk to the enjoyable dinner at various restaurants. A special thanks to the front desk officer, Louie, who was exceptionally helpful and kind. Additionally, the bartender, Roman, exuded a unique and friendly character. Lastly, I want to express gratitude to Kareem and Sayed for their kind hospitality.
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Review collected in partnership with Rotana Hotels
Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 30 Jan 2024
Dear tali2024, Thank you for taking the time to share your positive experience at our hotel and for specifically mentioning the excellent service provided by our colleagues Leuel, Ramen, Sayed and Kareem. We are always striving to offer our guests an exceptional stay and are delighted to hear that we have succeeded in doing so for you. We appreciate your feedback and will be sure to share it with our team, who plays a vital role in creating a welcoming and comfortable environment for all our guests. Your kind words will motivate her to continue providing outstanding service. Once again, thank you for choosing our hotel and for taking the time to share your experience with us. We look forward to welcoming you back in the future and hope that you will continue to enjoy your stays with us. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was wonderful service from ramen we love his customer service and good personality he suggested us very professional way very politely way really good love it before I use come rotana but this is first time I received good service thank you
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 30 Jan 2024
Dear GoPlaces16980433529, We are certainly pleased to have you as our guest here in our hotel and appreciate the positive comments you provided. Also, thank you for your kind words to Ramen who demonstrated ownership and great customer service towards serving you. I will definitely share your feedback to the team. Please know that they love knowing that our guests appreciate them, our facilities and services. We are looking forward to welcoming you back in our hotel again. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stopped here for lunch by the pool while visiting the nearby fort. Excellent service from our friendly waiter Ramen who recommended us the delicious club sandwich, which we enjoyed with cool refreshing drinks by the pool watching the Indian roller birds. Will definitely stay here on our next visit to Al Ain.
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 30 Jan 2024
Dear Valerie B, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in a not too distant future. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Rotana hotel in Al Ain is renowned for its spacious and clean rooms. However, the noise from the pool bar area at night is disruptive due to poor room isolation. My recent negative experience occurred during checkout when, in a rush, I couldn't enjoy the breakfast I had prepaid for. Attempting to get a quick tea at the restaurant, I faced unfriendly resistance from a staff member insisting on payment. Despite explaining my prepaid breakfast, the process was slow and felt like harassment. The manager apologized, but the incident marred an otherwise positive stay, especially considering the excellent service received from an Arabic-speaking waiter in the preceding days.
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Review collected in partnership with Rotana Hotels
Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 27 Jan 2024
Dear Steen, Thank you very much for choosing to stay at Al Ain Rotana and for taking the time to share your feedback in TripAdvisor. It is with deep regret I read your review given towards our hotel, whereas we were not able to satisfy your needs according to our standards. Therefore, I would like to deeply apologize for all the shortfalls you have encountered during your stay. All the issues you have experienced were evaluated and addressed to teams on the ground in order to look into the matter and avoid the same in the future. Once again, my apologies for the shortcomings and trust that this experience will not deter you from returning back to Al Ain Rotana in the future. With your honest feedback we are looking into ways of improving the services and I am looking forward to see you again in the near future at Al Ain Rotana. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Totally wonderful experience as usual at this hotel. Remembered by staff from previous visits.upgraded to a lovely suite room. Meals excellent and buffet varied...not the same every day. Convenient location in the town center. Special thanks to Naseem Zakaria for personal attention, thanks to all restaurant staff as well...especially Arkar and Ece but the others as well... just can't remember all names. Excellent cleaning. My "go to" hotel in Al Ain!
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 25 Jan 2024
Dear David H, Thank you for taking time to share your detailed experience on Trip Advisor. Your overwhelming feedback will be shared with the entire team and they would be happy to know that their efforts are recognized. We are glad that you enjoyed the food at Zest, service, facilities and the overall build of the hotel. Once again Thank you for your appreciative feedback about our Hotel and team members with special mention of Naseem, Arkar and Ece. It was our pleasure to serve you and we look forward to welcoming you for your next visit. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying for more than two weeks. Great time, lovely restaurants, every day enjoying time and nice drinks by the pool bar with super friendly and helpful guy Raman who makes tasty smoothies that you want more and more 😄 Highly recommended for some nice relaxation
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 19 Jan 2024
Dear Alisa D, Thank you so much for sharing this very kind review about your recent experience at Al Ain Rotana! Your kind commendation of the hotel is highly appreciated. I am extremely delighted to read that you consider us as your "Destination Hotel". Your satisfaction with the rooms and the kind of accommodation we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. Your kind review has been shared with everyone in the team especially Ramen who will appreciate your kind words very highly. We are all look forward to welcoming you again on your next visit. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Friday afternoon. Coffee inside with my wife sitting in very comfortable chairs. Coffee beans are Lavazza. Then we had a delicious club sandwich beside the pool. Ramen, the bartender made us Tokyo Teas (alcohol), which were very tasty. After a swim we got very relaxed in the jacuzzi... Now another drink from Ramen the drink specialist. 😁🍻
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 19 Jan 2024
Dear David B, Thank you for taking the time to share your feedback on TripAdvisor following your recent visit at Al Ain Rotana! We are delighted to read your great review post your stay. It is most encouraging for us to receive such praises and gives us great pleasure to know that you thoroughly enjoyed your stay. Your review has been shared with the entire team especially Ramen and I am sure that they will appreciate your kind words and compliments very highly. We all look forward to welcoming you back to Al Ain Rotana in the future. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pool bar was amazing, Mr Ramen was so kind and respectful, friendly his service was to another level of hospitality. Food was great The pool bar is highly recommended because of Mr.Ramen service 🥰 I would come again and recommend to family and friends
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 4 Jan 2024
Dear Amal, Thank you for your feedback online and for highlighting Ramen for his excellent service. Please know that we are always happy to hear from our guests so we can serve them better. We would love to welcome you back as our guest again in the near future. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Superb experience as usual! Our family had a great stay. Thank you to all the accommodating and ever reliable staff, especially Mr. Jeffrey and Ms. Lamie from the front office and Ms. Theresa from Zest. 🫶🏻 Merry Christmas 🎄
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Review collected in partnership with Rotana Hotels
Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Al Ain Rotana Hotel, General Manager at Al Ain Rotana Hotel
Responded 30 Dec 2023
Dear erickabernardo, We are glad to hear that you had a memorable experience. It is truly rewarding to know for us as a team that we made a good impression and could offer the best for our guests. Your kind words regarding the service provided by our team are highly valued and appreciated. We all look forward to welcoming you back to Al Ain Rotana in the future. Best regards, Pierre Zayoun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RM 467 - RM 571 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
246
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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