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Hili Rayhaan by Rotana Hotel

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Bani Yas Street, 117th Street Next to Hili Mall, Al Ain 68456 United Arab Emirates
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Traveller (291)
360
Panoramas (82)
Room & Suite (283)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 18 hotels in Al Ain
Location
Cleanliness
Service
Value
Travellers' Choice
Hili Rayhaan by Rotana, featuring 254 rooms and suites with their contemporary design complementing the values of Arabian Culture, located in Al Ain -the Garden city of UAE. It is an alcohol free hotel. Hili Rayhaan by Rotana is in direct conjunction with Wahat Hili Mall. Location: Conveniently located in the modern suburb of Al Ain, Hili District, next to Wahat Hili Mall. Hotel Overview: Setting a new benchmark for comfort and style in Al Ain, Hili Rayhaan by Rotana offers: 254 Guest rooms and Suites 7 Fully equipped and Flexible meeting rooms with the latest audio-visual equipment Concierge and gift shops A Choice of 3 food and beverage venues to satisfy your taste and mood: Elements: All day dining restaurant offering mouthwatering international buffet for breakfast, Lunch and Dinner Hili Majlis: Whether it's a group of friends, informal get together or a short business meeting. Hili Majlis is the ideal lobby Lounge for a cup of coffee and mouthwatering desserts. Sundeck: A Pool Cafe. It's time for some fun. Enjoy a pool cafe offering a wide variety of juices, beverages and light snacks. Bodylines: Our leisure and fitness club, you can keep yourself fit and relax. Fully equipped gymnasium, cardiovascular, weight training, massage rooms, separate Jacuzzi, sauna and steam rooms for men and women make for the right elements to help you stay in shape. Come and Experience your stay in the newest five star hotel with all the modern amenities in Al Ain. The place where intrinsic Arabian culture holds true for every Rayhaan property. Reflecting thereby 'The Essence of Arabic Traditions'.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Babysitting
Airport transportation
Parking
Wifi
Outdoor pool
Heated pool
Sauna
Breakfast buffet
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
Arabic

Location

39Car recommended
Grade: 39 out of 100
11Restaurantswithin 1 km
2Attractionswithin 1 km
1098Reviews4Q+A57Room tips
Traveller rating
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Blogger wrote a review 15 Sept
Abu Dhabi, United Arab Emirates58 contributions18 helpful votes
+1
Recently I got an opportunity to visit hili rayhan by Rotana. I must definitely say that they have well maintained hotel. It has a modern look and everything is upto standard. Rooms are spacious. Washrooms are tidy, Modern and spacious also. Furnishing, interior, outlook, everything has real five star feel . Elements serves buffet breakfast, lunch and dinner. There are theme nights everyday. From maxican to international, Italian to bbq, you get chance to try different menu in dinner every night. Hotel management is always ready to sort any concern. Service is too fast and good. Pool is one of the best in al ain. There is well equipped gym, pool and play area at level 1. I really enjoyed my stay and highly recommend it to others.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana Hotel
Responded 6 days ago
Dear Valued Guest, Thank you very much for staying at the Hili Rayhaan by Rotana, Al Ain and for taking the time to provide feedback regarding your stay. I am delighted to know that you enjoyed your stay with us. As we are constantly striving to achieve the highest standards of service, it is always very rewarding for my team and I to know that Hili Rayhaan by Rotana, Al Ain has met and exceeded your expectations. I hope to have the pleasure of welcoming you back sometime in the near future. Yours sincerely, Ibrahim Addam General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sukruth wrote a review 8 Sept
1 contribution
Very friendly staff. Housekeeping staff are extremely helpful - especially Danushka, Mohammed Irfan Khan and Selva. The Elements restaurant staff are very accommodating as well. Would recommend the breakfast for sure.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana Hotel
Responded 1 week ago
Dear Mr. Sukruth, Thank you very much for staying at the Hili Rayhaan by Rotana, Al Ain and for taking the time to provide feedback regarding your stay. We are happy to know that you had an enjoyable stay with us and that the services of our staff exceeded your expectations. I will ensure that your positive feedback is passed on. I would like to thank you for your comments as these go a long way in motivating our entire team. I look forward to seeing you again at the Hili Rayhaan by Rotana, Al Ain sometime in the near future. Yours sincerely, Ibrahim Addam General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sanah R wrote a review Aug 2023
2 contributions
Dear Hili Staff, I am humbled to have spent time in this hotel with such caring , loving staff. I am currently still at the hotel with my husband and 11mlnth old son, the staff especially the staff in the restaurant are amazing. The customer service and understanding of what you eat, dietary requirements and affection towards my son has made this stay special. Though this is not a resort hotel, they really take care in giving time to children and family. I could continue to compliment the staff and chefs who ensure my son's porridge is correctly made, each morning and serving him a diary free pancake. It is near a small mall with essentials and close to many children facilities.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The women's and men's changing rooms have sauna, steam and Jacuzzi I was unaware of this for a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana Hotel
Responded 18 Aug 2023
Dear Ms. Sanah, Thank you for taking the time to share your feedback of your stay. I am truly delighted to hear that you and your family are enjoying your time with us, and that our colleagues have exceeded your expectations. Kind words such as yours go a long way towards motivating our team to continue to provide exemplary service. We hope you enjoy the rest of your time with us and look forward to welcoming you back to Hili Rayhaan in the future. Best regards, Ibrahim Addam General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel Lopez wrote a review Jul 2023
Dasmarinas City, Philippines2 contributions
We had a great stay. Travelling with family and having a nice place to stay is a must and Hili got it. Exceptional Service and a cozy place to stay. I'd like to mention some people who made our stay extra special: Mike, Mikko, Edwin and Gita (elements Resto) excellent breakfast and service. Edrine and another bellman for taking care of our luggages and welcomed us during check-in. And Binod, who provided exceptionally high care for us. Gone above and beyond. He got us complimentary tickets and always ask us how's our stay. And also the lady room attendant who made sure our room is clean. Shukran Hili Rayhaan for making our Al Ain vacation and stay memorable.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana Hotel
Responded 3 Aug 2023
Dear Mr. Lopez, Thank you for sharing your feedback of your recent stay with us. It is always gratifying to receive such praise regarding our products and services. Compliments like yours are what keeps us motivated in continuing to create amazing and memorable experiences for our guests. We look forward to welcoming you and your family back again in the future. Best regards, Ibrahim Addam General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mingzhu P wrote a review Jul 2023
Al Ain, United Arab Emirates3 contributions
Nice staff. Very clean and spacious. The restaurant is nice with plenty of food and replenish. A big shoutout to Mikko, who left us very sweet note for safe travels! Strongly recommend for a short stay or simply for the restaurant the manager Nashwan is also awesome !
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana Hotel
Responded 16 Jul 2023
Dear our valued guest, Thank you for sharing your feedback and completing our guest satisfaction survey on Tripadvisor, I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We are looking forward to welcome you back at Hili Rayhaan by Rotana, Al Ain. Best regards, Ibrahim Addam General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tour49772672971 wrote a review Jul 2023
1 contribution
I have a very good experience with Mikko in Hili Rotana Restaurant. The service is excellent. Thanks to your professional staff. I enjoy my stay here. Food are nice and fresh. 谢谢你们,我推荐hili rotana Mr. NASHAWN
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana Hotel
Responded 16 Jul 2023
Dear our valued guest, Thank you for sharing your feedback and completing our guest satisfaction survey on Tripadvisor, I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We are looking forward to welcome you back at Hili Rayhaan by Rotana, Al Ain. Best regards, Ibrahim Addam General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edmond M wrote a review Jul 2023
Al Ain, United Arab Emirates15 contributions18 helpful votes
Great family hotel , connected to great family super community Hili Mall. Nice food , great service from Mikko at restaurant. Clean , maintained , variety , fresh food , nice pool and gym . Great welcoming team from bell boy, msintainance, house keeping and front desk like Meena, Mohamed, Asim and all
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana Hotel
Responded 17 Jul 2023
Dear Mr. Edmond, Thank you for sharing your feedback and completing our guest satisfaction survey on Tripadvisor. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We are looking forward to welcome you back at Hili Rayhaan by Rotana, Al Ain. Best regards, Ibrahim Addam General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Josephine C wrote a review Jul 2023
1 contribution
The staff are very accomodating. Nice and big pool. Enjoyable ammenities especially the breakfast. Rooms are very clean. Mr. Nashwan and other staffs specially mikko in the restaurant called elements are friendly.
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana Hotel
Responded 17 Jul 2023
Dear Ms. Josephine, Thank you very much for staying at the Hili Rayhaan by Rotana, Al Ain and for sharing your feedback and completing our guest questionnaire on Tripadvisor. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again thank you for staying at Hili Rayhaan by Rotana, Al Ain and we are looking forward to welcome you back in the near future. Yours sincerely, Ibrahim Addam General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mario Lopez Torres wrote a review Jun 2023
Zemun, Serbia23 contributions1 helpful vote
This is a great property if you want to rest and relax. From checkin the team takes care of all your needs and they are very diligent. The rooms are spacious, comfortable, clean and very well maintained. Another element that makes this property awesome is the staff. The restaurant breakfast team goes above an beyond to make you feel welcome, and cater to your every need.
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana Hotel
Responded 6 Jun 2023
Dear Valued guest, Thank you for sharing your feedback on TripAdvisor. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Ibrahim Addam General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hussein G wrote a review May 2023
1 contribution
Amazing food and excellent service Mr. Nashwan is very professional person and helpful appreciate his efforts dear i recommended this restaurant hili Rotana Al Ain and really amazing staff thanks a lot & Rotana hili restaurant elements staff👌👌👌👌👍👍👍👍👍
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana Hotel
Responded 22 May 2023
Dear Valued guest, Thank you for sharing your feedback on TripAdvisor. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Ibrahim Addam General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$69 - US$91 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
250
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HILI RAYHAAN BY ROTANA HOTEL: UPDATED 2023 Reviews, Price Comparison and 608 Photos (Al Ain) - Tripadvisor

Frequently Asked Questions about Hili Rayhaan by Rotana Hotel
Which popular attractions are close to Hili Rayhaan by Rotana Hotel?
Nearby attractions include Wahat Hili Mall (0.1 km) and Al Ara Gifts & Flowers (0.1 km).
What are some of the property amenities at Hili Rayhaan by Rotana Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hili Rayhaan by Rotana Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hili Rayhaan by Rotana Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hili Rayhaan by Rotana Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Hili Rayhaan by Rotana Hotel?
Conveniently located restaurants include Biryani Pot, Solidaire, and La Brioche.
Are there opportunities to exercise at Hili Rayhaan by Rotana Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hili Rayhaan by Rotana Hotel have airport transportation?
Yes, Hili Rayhaan by Rotana Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hili Rayhaan by Rotana Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hili Rayhaan by Rotana Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hili Rayhaan by Rotana Hotel?
Many travellers enjoy visiting Al Jahili Fort (7.0 km), Lilastours (2.7 km), and Bin Helal Fort (3.3 km).