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Sheikh Khalifa Ibn Zayed St, Al Ain 14929 United Arab Emirates
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Traveller (50)
Room & Suite (11)
Dining (10)

About

#11 of 18 in Al Ain
Location
Cleanliness
Service
Value
City Seasons Al Ain has modern, air-conditioned rooms with a flat-screen satellite TV. Spacious Junior Suites and Family Suites come with sitting and dining areas, and a kitchenette. Tea/coffee maker and a mini-bar fridge are in Deluxe Rooms. The property showcases a gym, and spa. Free parking is available on site. City Seasons has an all-day dining restaurant serving breakfast buffet, traditional and international dishes. Freshly brewed coffee and snacks are available at the Mochalina Lobby Lounge.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Babysitting
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Rooftop pool
Outdoor pool
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Kitchenette
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Modern

Location

Full view
43Car recommended
Grade: 43 out of 100
12Restaurantswithin 1 km
1Attractionwithin 1 km
196Reviews3Q+A31Room tips
Traveller rating
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  • 21
  • 5
  • 8
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Popular mentions
Ramy N wrote a review Jan 2022
9 contributions2 helpful votes
If I can summarize the experience in this hotel, it's one of the worst hotel I have ever been my whole life. They say it is a four stars hotel, but I assure you it wouldn't even reach the standard of a normal hostel as they are not following the international rules of hospitality, and this comes from a frequent traveler and someone working in hospitality field. Now, to explain my experience it's the first time to face such an issue where the hotel is kicking out their customers. After booking, paying and confirming the reservation for 2 nights 3 days, next day we head to the hotel and we reach 9 pm. As soon as we arrived, the guys gave us the news, yes you have booking but you will stay only 1 night and the next days 12 pm you have to leave as the hotel is booked by the government. When we asked why you didn't inform us earlier, they say we got the news 3 hours ago. Yes they had time to inform us anyways.. then we asked that we need to solve this issue and as they are responsible of this incident, they say we can't do anything for you, check in and leave tomorrow 12 pm. OK what about our money? We shall get it in 4 days to 2 weeks as it's through booking.com Away of that, the way of hospitality we have received of lack on communication and handling a furious customer who is coming late night on such Hazzard news. While we were leaving, and after filing a complain to the tourism authority about this hotel that we shall never visit again, they say " the hotel is being taken for quarantine".. sorry but why you never even informed us this from the beginning. Why everything has to be late and you have to leave your customer in the street with an unplanned accommodation Such an awful hotel that even iy foenst the one start rating I gave, as if it was me, I would give them maximum QUARTER star. Note: Night shift supervisor with the name Abdul Muthaleb, is a real example of lack in communication and solving problems. Talking to the guest in a manner as if he owns the world saying NO SOLUTION. Complaint has been filed to the tourism authority hoping we get our rights as a customer being humiliated as such.
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Date of stay: January 2022Trip type: Travelled
1 Helpful vote
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tosents wrote a review Nov 2021
New York City, New York252 contributions136 helpful votes
OK , if having a restaurant, a pool a gym .. etc make you a 4 star hotel then Ok this hotel is a 4 star hotel. But manage your expectations because the quality is 3 star at best. Rooms are clean they are not well made, and feel budget. Bathroom is big but again not well made and had a smell. lobby out dated and the use of cool white lights made it feel even more unpleasant for the price i found this unexpectable .... However! one good thing about this hotel and a total surprise the gym was very well equipped with Technogym and laid out like a proper gym not like a hotel fitness room.
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Date of stay: November 2021
Rooms
Location
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Trip type: Travelled
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Jamal Jazmati wrote a review Feb 2020
Al Ain, United Arab Emirates1 contribution
It was really great stay in this hotel...everything's is wonderful starting from reception counter,room services, restaurants... Thanks for all team... Really I will repeat it more and more... And I advice you to try it...
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Date of stay: February 2020Trip type: Travelled
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Shakawat Hossain wrote a review Jan 2020
Al Ain, United Arab Emirates1 contribution
I had recently organised a family event at City Seasons. Right from the time of the query Mr. Sarif Hossain took great initiative and ensured everything went smooth. He went over all the details and ensured requirements were met. The staff were professional, courteous and friendly. I would certainly recommend this place for family events.
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Date of stay: January 2020
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Afrah wrote a review Jan 2020
1 contribution
Al Nakeel Hall was amazing, quit enough for engagment party or small wedding like mine. The stuff were very helpful and professional, specially Mr. Sharif who help me a lot in planning and organizing my wedding.
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Date of stay: January 2020Trip type: Travelled
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PRICE RANGE
US$58 - US$96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city seasons hotel, al ain hotel al ain
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
89
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Frequently Asked Questions about City Seasons Al Ain
Which popular attractions are close to City Seasons Al Ain?
Nearby attractions include Qasr al Muwaiji (0.2 km) and Grand Cinemas Bawadi Mall (1.1 km).
What are some of the property amenities at City Seasons Al Ain?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at City Seasons Al Ain?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at City Seasons Al Ain?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at City Seasons Al Ain?
Yes, free parking is available to guests.
What are some restaurants close to City Seasons Al Ain?
Conveniently located restaurants include Bait Al dhyafa Mandi, Indian Curry, and Oktay's Restaurant.
Are there opportunities to exercise at City Seasons Al Ain?
Yes, guests have access to a pool and a fitness centre during their stay.
Does City Seasons Al Ain have airport transportation?
Yes, City Seasons Al Ain offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Seasons Al Ain?
Yes, dry cleaning and laundry service are offered to guests.
Does City Seasons Al Ain offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to City Seasons Al Ain?
Many travellers enjoy visiting Al Jahili Fort (2.6 km), Lilastours (6.1 km), and Bin Helal Fort (4.4 km).