City Seasons Al Ain
Sheikh Khalifa Ibn Zayed St, Al Ain 14929 United Arab Emirates
Lowest prices for your stay
US$66
US$66
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About
#11 of 18 hotels in Al Ain
Location
Cleanliness
Service
Value
City Seasons Al Ain has modern, air-conditioned rooms with a flat-screen satellite TV. Spacious Junior Suites and Family Suites come with sitting and dining areas, and a kitchenette. Tea/coffee maker and a mini-bar fridge are in Deluxe Rooms. The property showcases a gym, and spa. Free parking is available on site. City Seasons has an all-day dining restaurant serving breakfast buffet, traditional and international dishes. Freshly brewed coffee and snacks are available at the Mochalina Lobby Lounge.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Babysitting
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Rooftop pool
Outdoor pool
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Kitchenette
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Location
44Car recommended
Grade: 44 out of 100
12Restaurantswithin 1 km
1Attractionwithin 1 km
Sheikh Khalifa Ibn Zayed St, Al Ain 14929 United Arab Emirates
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198Reviews4Q+A31Room tips
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One of the best iftar invitations كفو عيال زايد من ايمان فريحي ل ل chef Mahmoud best team and super proud of them , accommodating my diabetics requirement فخورين بمكان ما يقل ابدا عن الفنادق العالميه
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I can't even fathom how this is a 4-star hotel. I have waited 10-15 minutes in the reception as there is only one staff assigned and she was apparently on a break which by the way we were told by another staff in the morning that the hotel is full so they cannot accommodate early check in. We booked for three nights and on the first night itself we couldnt rest well because of the noisy sound of the cars since they have put us in rooms facing the highway. On the same night I have complained for the drilling sound on top of our rooms at night time which supposedly rest time for the guests. The receptionist responded to me "till they will finish" when I asked how long will the drilling continue as we cannot rest instead of taking action or apologizing for the inconvenience. The next morning we have asked to move to other rooms due to the noise of the highway but didnt grant our request because of the same reason that the hotel is full (you barely see anyone inside, like an empty dark dormitory) and asked us to request next day. So to cut the crap we decided to just stay in the same rooms as it's just another night to bear the noise of the high way. On the last night, again the drilling at 8pm started and to top that up, paint smell started coming out from the ac vent. I was unfortunately suffering from asthma and tried to manage for some time but the smell didnt go. I have to again complain which the staffs didnt give me clear answers for the second time why they are renovating rooms at night time. Well to put somehow in a good note, they shifted me to another room after few minutes. Voila! they have vacant rooms suddenly! Rooms are spacious but bathroom floor and the tub seems uncleaned. Beware of the mugs, they are greasy. Service is just so poor and attending staffs except the room boys are not well skilled to handle guests warmly.…
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
If I can summarize the experience in this hotel, it's one of the worst hotel I have ever been my whole life. They say it is a four stars hotel, but I assure you it wouldn't even reach the standard of a normal hostel as they are not following the international rules of hospitality, and this comes from a frequent traveler and someone working in hospitality field. Now, to explain my experience it's the first time to face such an issue where the hotel is kicking out their customers. After booking, paying and confirming the reservation for 2 nights 3 days, next day we head to the hotel and we reach 9 pm. As soon as we arrived, the guys gave us the news, yes you have booking but you will stay only 1 night and the next days 12 pm you have to leave as the hotel is booked by the government. When we asked why you didn't inform us earlier, they say we got the news 3 hours ago. Yes they had time to inform us anyways.. then we asked that we need to solve this issue and as they are responsible of this incident, they say we can't do anything for you, check in and leave tomorrow 12 pm. OK what about our money? We shall get it in 4 days to 2 weeks as it's through booking.com Away of that, the way of hospitality we have received of lack on communication and handling a furious customer who is coming late night on such Hazzard news. While we were leaving, and after filing a complain to the tourism authority about this hotel that we shall never visit again, they say " the hotel is being taken for quarantine".. sorry but why you never even informed us this from the beginning. Why everything has to be late and you have to leave your customer in the street with an unplanned accommodation Such an awful hotel that even iy foenst the one start rating I gave, as if it was me, I would give them maximum QUARTER star. Note: Night shift supervisor with the name Abdul Muthaleb, is a real example of lack in communication and solving problems. Talking to the guest in a manner as if he owns the world saying NO SOLUTION. Complaint has been filed to the tourism authority hoping we get our rights as a customer being humiliated as such.…
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
OK , if having a restaurant, a pool a gym .. etc make you a 4 star hotel then Ok this hotel is a 4 star hotel. But manage your expectations because the quality is 3 star at best. Rooms are clean they are not well made, and feel budget. Bathroom is big but again not well made and had a smell. lobby out dated and the use of cool white lights made it feel even more unpleasant for the price i found this unexpectable .... However! one good thing about this hotel and a total surprise the gym was very well equipped with Technogym and laid out like a proper gym not like a hotel fitness room.
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Date of stay: November 2021Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was really great stay in this hotel...everything's is wonderful starting from reception counter,room services, restaurants... Thanks for all team... Really I will repeat it more and more... And I advice you to try it...
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had recently organised a family event at City Seasons. Right from the time of the query Mr. Sarif Hossain took great initiative and ensured everything went smooth. He went over all the details and ensured requirements were met. The staff were professional, courteous and friendly. I would certainly recommend this place for family events.
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Al Nakeel Hall was amazing, quit enough for engagment party or small wedding like mine. The stuff were very helpful and professional, specially Mr. Sharif who help me a lot in planning and organizing my wedding.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The arrangement was awsome nd there serive is best nd food taste is perfect.They had lot type of food. . The hall is big nd well clean nd sound system is good too.. Mr shrif helped us nd was with us till the end of wedding.. Thank you....
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Wedding ceremony was lit and sucessful because of the Hall and services .. Mr. sharif arranged and co ordinated well to make the event fruitful.. I SUGGEST THE HALL FOR ANY EVENTS excellent hospitality.👍🏽
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Truely enjoy the stay in your hotel and was very happy and satisfied with services provided, rooms, swimming pool, gym, lobby, restaurant Excellent food, thanks to sheriff for a very Good and Perfect coordination.. Hope to visit again next year.. Many Thanks to the entire hotel staff and team.. GOD BLESS YOU ALL..
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$67 - US$87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city seasons hotel, al ain hotel al ain
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
89
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Claim Your ListingCITY SEASONS AL AIN: UPDATED 2023 Hotel Reviews, Price Comparison and 74 Photos - Tripadvisor
Frequently Asked Questions about City Seasons Al Ain
Which popular attractions are close to City Seasons Al Ain?
Nearby attractions include Qasr al Muwaiji (0.2 km) and Grand Cinemas Bawadi Mall (1.1 km).
What are some of the property amenities at City Seasons Al Ain?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at City Seasons Al Ain?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at City Seasons Al Ain?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to City Seasons Al Ain?
Conveniently located restaurants include Indian Curry, Bait Al dhyafa Mandi, and Oktay's Restaurant.
Are there opportunities to exercise at City Seasons Al Ain?
Yes, guests have access to a pool and a fitness centre during their stay.
Does City Seasons Al Ain have airport transportation?
Yes, City Seasons Al Ain offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Seasons Al Ain?
Yes, dry cleaning and laundry service are offered to guests.
Does City Seasons Al Ain offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to City Seasons Al Ain?
Many travellers enjoy visiting Al Jahili Fort (2.6 km), Lilastours (6.1 km), and Bin Helal Fort (4.4 km).