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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Conveniently located inside the luxurious Bawadi Mall, Ayla Bawadi Hotel is the perfect solution for both business visitors and tourists. Prepare yourself for a day of shopping, a taste of culture and some blissful relaxation. Whatever you are looking for, Ayla bawadi Hotel & Mall has it all!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, Russian, Arabic, Filipino and 5 more
Location
Zayed Bin Sultan Street Bawadi Mall, Al Ain 222095 United Arab Emirates
Name/address in local language
Ayla Bawadi Hotel & Mall
4.5 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The service is excellent and the treatment is excellent. Special thanks to Mr. Mustafa at the reception. He welcomed us and his treatment was excellent. He was hospitable and welcomed me, starting from the first time we entered the hotel until we entered the room. The evaluation is excellent in terms of the treatment and cleanliness of the hotel and the services, the provision of room supplies, the hospitality of sweets and fruits, and their interest in communicating and checking on the guest. Perfect. May God reward you with goodness💐
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There could be nothing better than to enjoy your night stay at a hotel when you are not outside exploring Al Ain. Ayla Bawadi has drawn me several impressions, but ofcourse like another hotel, there are few things that need to be looked at for improvements. I will start with the Pros that are only based on my opinion and experience.
One main reason why I chose Ayla Bawadi is the fact that although it is located 7-8kms away from the city, it is just a walk away from Bawadi Mall (not to mention Ikea a few meters walk too!). One always finds it a clear advantage when hotels are near a mall rather than not.
The car park is just at the forefront of the hotel, so expect no basement parking nor vallet parking. Good thing is the parking area is covered with shades so no need to worry with the scorching heat of the sun.
The hotel is likewise just approximately 13 few kms away from Jebel Hafeet. From the hotel, you can already view the mountain side from afar and it looks better at night.
The 6 year old hotel offers a variety of health facilities which include Massage spa, Gym, Sauna and Jakuzzi (which i have enjoyed a lot).
The rooms are tidy and well maintained. By the way, I stayed in a standard room which comes with breakfast. The comfort rooms are provisioned completely with vanity kits.
The food are not bad at all and although there are not many choices, to be honest, I walked out of the dining with my belly full and satisfied.
The pool is at regulated temperature. I am not a fan of cold water and I prefer to really swim on beaches at summer. But I honestly enjoyed the outdoor pool. Current safety measures only allow 4 people at a time to swim while only one for Jakuzzi and two for Sauna rooms.
I am not going away without saying that somehow, the management should give a thought of the following: 1. Shower was not working in my room. I didn’t bother to complain though but I have raised with the receptionist. 2. Provision of two pairs of slippers could be helpful rather than requesting for one more. 3. Timely room preparation as I waited for more almost 2 hours before my room was prepared (fortunately I had to go out for a tour). 4. Could add more food choices. 5. I was able to connect my wifi from an interconnecting room without needing another username and password.
Overall for a standard room that has no window view, limited food choices, I consider the price of AED 306 to be a reasonable price for the fact that, the hotel has an upperhand on facilities and a mall to top it all.
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall
Responded 25 Nov 2020
Dear Sir, Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain! We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay. We are looking forward to welcoming you to our Hotel in the future. Kind regards, Mohamed Soussan Group General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel room is clean and quite. The bed is comfortable. The continental breakfast has a good selection of quality food, sweet and salty. The dinner was excellent in terms of selection, quality and quantity, including the drinks. The hotel is in a strategic position because in connection to a luxury Mall. The hotel personnel is extremly kind and available . In particulr Mr. Darwish is kind, polite and try to put the Guest in the best condition at the arrival. So this hotel is suggested for a stay in Al Ain.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ayla Bawadi Hotel, Other at Ayla Bawadi Hotel & Mall
Responded 2 Jun 2024
Dear Mr. Gianpaolo , Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our HOSPITALITY in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a highly disappointing experience at Ayla Bawadi Hotel. Upon arrival, the receptionist was clearly untrained, insisting on full payment before providing room keys despite having my credit card information. The lack of cleanliness in the rooms was immediately apparent, with both suites and double rooms appearing unkempt. To add to the discomfort, suite 117 had a malfunctioning AC, making it unbearable for my family, especially the kids. Despite reporting the issue to the receptionist multiple times, no action was taken over the course of two days. This level of negligence is unacceptable inconvenience and discomfort my family and I endured due to the hotel's failures.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip:Make sure Which Ayla you choose ,,, Ayla Grand is the choice you have to make
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at the Ayla next to the Bawadi Mall for a total of 5 nights on a trip to Al Ain and can not find a single complaint. I used every included offer (pool, sauna, steamroom etc.) while I stayed at the hotel and found everything to be clean and well kept, with staff being very helpful wherever you went in the facility. I also went to the breakfast buffet 4 times during my stay, which was *amazing* value for money (45AED), where the food and service was more than I could have asked for. The rooms (I traveled with friends) were all perfect as well, with clean bathrooms and a really comfy bed. As the title of the review says, not a single complaint from any of us. I would highly recommend this hotel above others I have stayed in in Al Ain, because the value for money is unbeatable. I hope they keep up the good work! =)
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Date of stay: March 2022
Value
Location
Service
Room Tip:Does not matter, they are all great! :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Osama Darwish, Other at Ayla Bawadi Hotel & Mall
Responded 15 Mar 2023
Dear Mr / Ms Laurens , First of all, we would like to thank you for taking the time to write to us regarding your experience at Ayla Bawadi Hotel whilst staying with us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Best regards, Ayla Bawadi Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I haven't stayed there. I only ate the buffet during lunch. It was very tasty. The dessert with a layer of chocolate cake and cocoa and white was incredibly delicious. It was also nice that a waiter walked around with glasses of coke and sprite
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very clean & is connected to Bawadi mall which is very convenient. The staff are very helpful & friendly and would always find a solution for any issue you may face.
The location of the hotel is really good as it is connected to many other shops & is near to other attractions in Al Ain
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Date of stay: May 2023Trip type: Travelled on business
Room Tip:Make sure to chose the right Ayla hotel as there are a few around Al Ain City
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ayla Bawadi Hotel, Other at Ayla Bawadi Hotel & Mall
Responded 13 Aug 2023
Dear Mr. Ali , Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our HOSPITALITY in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is clean and have direct access to the mall that gives an add value to the place . The rooms are well furnished , spacious and clean. The staff are professional, well mannered with smily face that gives more comfortable feeling to the place. Overall, the place ,staff and every thing is highly recommended .
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ayla Bawadi Hotel, Other at Ayla Bawadi Hotel & Mall
Responded 2 Apr 2024
Dear Mr. Ismat , Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our HOSPITALITY in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The air conditioner does not work as expected. The first day you set the air conditioner to 23 degrees, the temperature reaches 17 and a half and the room becomes cold. I called them and they sent the technician after how many times it was repaired at night. On the second day, the response failed. I had set the cooling to 18, but the air conditioner was running with a fan, and there was no coolness in room number 401. Very bad experience for the price paid. I asked them to change the room, but because of the Eid holiday, they said there was no room available. Unfortunately, I was forced to live in the same room.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip:قبل لا تدخل الغرفة تأكد ان المكيف شغال او مش شغال ١٠٠ %
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
to be formally discouraged to claustrophobic people ++ the windows, which we can not even open, are largely blacked out at least halfway up, so that we can see only one corner of the sky, but nothing else, and the rare rooms where the window is not blacked out and where we can see the street are covered with a gate so that we feel like we are in prison!! very painful experience!!
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Automatically translated
Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Al Ain area.
PRICE RANGE
RM 307 - RM 387 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
90
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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