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Royal Hotel

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371 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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Dundee, United Kingdom
Reviewed 1 week ago via mobile

Centrally located on Main Street although noisy from out and within (I could hear a snoring passenger). Very clean and tidy but small beds. Outdoor pool only, to be used in summer. Not good value for money

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Helpful?
Thank gnbruce
Management response:

Thanks for taking the time to write to us and share with other travelers your experience. We hope to see you again when you visit Colonia del Sacramento!

London, United Kingdom
Reviewed 2 weeks ago via mobile

Friendly, caring staff and clean rooms. Room was quite small and in need of a bit of an update, though. Breakfast was nice - fairly good choice of foods including some healthy stuff. Good location! Pool looked revolting, green and murky! No-one went near it during our stay.

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Helpful?
Thank elizabethnewling
Mariana S, Director Comercial at Royal Hotel, responded to this review

Thanks for taking the time to write to us and share with other travelers your experience. It is very important the detail of the expressed so that all can know with what to find in the Royal Hotel. We regret the condition of the pool during your stay. We work to recover quickly. We hope to see you again when...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Hotel Royal Colonia: 1 night: March 25th 2017 After several days in Buenos Aires, Argentina, we crossed the river and spent one night at the Hotel Royal Colonia; nice and practical establishment. The rooms could do with some freshening up. Friendly and helpful staff. Great location to visit Colonia; beautiful city. Must visit!

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Helpful?
Thank Fabienamberieu
Mariana S, Director Comercial at Royal Hotel, responded to this review

Thanks for taking the time to write to us and share with other travelers your experience. It is very important the detail of the expressed so that all can know with what to find in the Royal Hotel. We hope to see you again when you visit Colonia del Sacramento!

Fort Lauderdale, Florida
Reviewed 22 March 2017

Rooms with really little space Clean and efficient Bath with hairdryer Breakfast was good Reception Personal friendly and attentive Good location right in the middle of downtown OK for 1 or 2 nights Most guests stay here just for one night anyway

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Helpful?
Thank CaminoTraveller
Mariana S, Director Comercial at Royal Hotel, responded to this review

Thanks for taking the time to write to us and share with other travelers your experience. It is very important the detail of the expressed so that all can know with what to find in the Royal Hotel. We hope to see you again when you visit Colonia del Sacramento!

Buenos Aires, Argentina
Reviewed 21 March 2017

This hotel is clean, not very costly, with a descent breakfast. The stay was comfortable except the only encounter with the reception service. We were in a hurry to get to room, being already checked in, we just needed the keys for the room. We were made to wait for almost 30 minutes for this. There were lot of people...

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Helpful?
Thank Souvik S
Mariana S, Director Comercial at Royal Hotel, responded to this review

Thanks for taking the time to write to us and share with other travelers your experience. We will work on the above to improve with our team.

Reviewed 18 February 2017 via mobile

Very tiny and basic rooms without anything!! The first room we got was was in a very bad condition and then as I complained they moved me to a new one which was a bit better, but it was a very bad experience to stay here,for what I got the price was even expensive!

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Helpful?
Thank Paula G
Antigo, Wisconsin
Reviewed 14 February 2017

The location was the biggest plus for the hotel. Within walking distance of everything you would want to see of the historical area of Colonia. The room was clean, quiet and quite comfortable with everything you would usually need. The staff was very friendly and helpful to us. Only downside is the hotel is in need of a major renovation...

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Helpful?
Thank John59491
ROYALCOLONIA, Director Comercial at Royal Hotel, responded to this review

Thanks for taking the time to write to us and share with other travelers your experience. It is very important the detail of the expressed so that all can know with what to find in the Royal Hotel. We hope to see you again when you visit Colonia del Sacramento!

London
Reviewed 25 January 2017

The initial room we were given was too small, and didn't resemble the photos on bookings.com. However after asking for a different room we were upgraded to a much better one, which changed our stay for the better. Great things about this hotel:- - fantastic staff - very clean. Also friendly cleaning staff - good breakfast - pool area -...

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Helpful?
Thank NinaLouiseMarshall
ROYALCOLONIA, Director Comercial at Royal Hotel, responded to this review

Thanks for taking the time to write to us and share with other travelers your experience. It is very important the detail of the expressed so that all can know with what to find in the Royal Hotel. We hope to see you again when you visit Colonia del Sacramento!

Roanoke, Virginia
Reviewed 18 January 2017

On the positive side, there was a/c in our room and the hotel was clean. On the negative side, my sister had booked what was called a suite with beautiful photos that did not match what we got. What we got was a small room stuffed with three beds in it.

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Helpful?
Thank 887maud
ROYALCOLONIA, Director Comercial at Royal Hotel, responded to this review

Thank you for taking the time to share your opinion. We always appreciate receiving the constructive feedback from our guests. We deeply regret that your room was not fully according your expectations. The hotel is being gradually renovated. Actually, 11 new rooms will be available by the end of the year. Looking forward to having the opportunity to guest you...

Los Angeles, California
Reviewed 10 January 2017 via mobile

As a seasoned traveler I can tell you that I have stayed in different hotels world wide both economical to luxury level. I give this hotel a 3 star review for the following reasons: Pros: -Convenient location close to everything walking distance, location big points. - First floor common area adorable, common balcony, living room with couches, tv, bar stools...

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Helpful?
Thank Gsan
ROYALCOLONIA, Director Comercial at Royal Hotel, responded to this review

Thank you for taking the time to share your opinion. We always appreciate receiving the constructive feedback from our guests. We deeply regret that your room was not fully according your expectations. The hotel is being gradually renovated. Actually, 11 new rooms will be available by the end of the year. Looking forward to having the opportunity to guest you...

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Amenities

Highlights
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Hotel located in one of the main avenues of the city, in Gral . Flores 340, just 200 meters where the historic center, declared in 1995 a World Heritage Site begins. At 200 meters from the beach, 8 blocks from the Storm and ground terminal. An establishment with over 30 years experience in tourism service , which always seeks to innovate and accompany the constant changes that require us in these times. ... more   less 

Additional Information about Royal Hotel

Address: General Flores 340, Colonia del Sacramento 70000, Uruguay
Region: Uruguay > Colonia Department > Colonia del Sacramento
Price Range: RM252 - RM461 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Hotel 3*
Number of rooms: 7
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Questions & Answers

Here's what travellers have asked, with answers from Royal Hotel staff and other travellers.
6 questions
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Questions? Get answers from Royal Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors appear to be quieter with better views.”
John59491, 14 Feb 2017 | Read review
“Ask for a new room, and be insistent. At the weekend, get to breakfast before 9”
NinaLouiseMarshall, 24 Jan 2017 | Read review
“Try another hotel!”
444gunillak, 7 Jan 2017 | Read review
“Walk around the town it's lovely and no need for a golf cart”
Craigc842, 23 Mar 2016 | Read review
“Stay away from Hotel Royal.”
Charrito_Nati, 19 Jun 2011 | Read review
5 of 5