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Golden Sand Resort & Spa Hoi An

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#73 of 137 Hotels in Hoi An
Certificate of Excellence
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Golden Sand Resort & Spa Hoi An
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403 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Hong Kong, China
Reviewed 10 January 2017

We stayed in 3 nights and have free upgrade to Junior Suite. The room is very big and located at ground floor with garden view. It's clean, and the bed is so comfort. Breakfast is very good and we are very enjoy it, especially the Vietnam soup noodle & coffee. Swimming Pool is big but the water is cold in...

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Helpful?
Thank Carmen L
GoldenSandHAnVietnam, General Manager at Golden Sand Resort & Spa Hoi An, responded to this review

Dear Carmen, We are delighted to hear that you enjoyed your stay with us during your recent visit to Hoi An and thank you for your good words on the facilities, breakfast, swimming pool land staff. I have well noted your comment on the Spa, which will be rectified with our new Spa Manager coming on board shortly. We look...

Auckland Region, New Zealand
Reviewed 9 January 2017 via mobile

We booked into this hotel from the 30/12 - 3/1/17. We had torrential rain for 4 days which didn't help. The hotel is tired, definitely not 5 star - more like a 3 star. We paid a high rate for our garden view of US936 for 4 nights which we later found out was not the so called guaranteed BEST...

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Helpful?
Thank Nicola W
GoldenSandHAnVietnam, General Manager at Golden Sand Resort & Spa Hoi An, responded to this review

Dear Ms. Nicola, We appreciate your comments and have noted all the shortcomings on our facilities and services. The rate you paid was obviously very different as the rate you compared us with was a rate after the compulsory New Year’s Eve gala dinner was deducted. You might be interested to hear that we will very soon have a new...

Melbourne, Australia
Reviewed 5 January 2017

We stayed in the junior suite which was so beautiful! We originally booked for 5 nights thinking we'd sit by the pool or beach all day, however it rained so heavily that we left after 2 nights. We'd like to come back when the weather is good as the hotel had so much potential. The New Years Eve celebrations were...

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Helpful?
Thank Sunny L
Melbourne, Australia
Reviewed 2 January 2017

My husband and i stayed for 8 nights at the resort. We had a wonderful stay but the weather was disappointing. We didn't get the use of the pool as much as we would have liked. It would have been a great area to sit and relax. The rooms were clean and sufficient. The staff were fantastic. A special mention...

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Helpful?
Thank 751joanne
Athens, Attiki, Greece
Reviewed 30 December 2016 via mobile

Although the hotel itself is good, has good location by the beach and near hoi an town the level of the service is still low. I have stayed here 3 years before and I had the same problems I experienced this year. Luggage arriving in room after one hour and bell men asking for tip, balcony doors not working due...

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2Thank Riana M
Reviewed 22 December 2016 via mobile

Beautiful rooms and amazing pool, right on the beach. located at quiet end of hoi an. Shuttle bus service to town and taxis easy to get, staff are so friendly and will go out of their way to accommodate you. Beautiful gardens

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1Thank Kerri C
Reviewed 21 December 2016

Very nice exterior design with a big variety of plants, lakes, bridges. The rooms are very big and clean. We had fresh cleaned towels twice a day! All the stuff (the ladies in reception, a young boy in the restaurant, the barman of the pool bar, even the people who were cleaning all the area around) were very kind. I...

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2Thank antonis m
Cupertino, California
Reviewed 18 December 2016 via mobile

I enjoyed the hotel for a handful of reasons. First, the location. Nice beach area for riding the waves. It's a three minute walk away. Second one of the most unique swimming pools. The pool stretches 150 meters each direction. Great for leisure or an incredible workout. Third, the hotel has a good location. It is well kept and quiet....

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Helpful?
1Thank kazmann7
GoldenSandHAnVietnam, General Manager at Golden Sand Resort & Spa Hoi An, responded to this review

Dear Nick- Mr./Ms. Kazmann, It is most gratifying to hear that you fully enjoyed all aspects of our Resort during your recent stay with us and thank you for all your good words. Should you one day decide to come back to Hoi An, it would be our pleasure to welcome you back! Merry Christmas and a Very Happy New...

Reviewed 5 December 2016

Excellent hotel, wish we had stayed longer. We were very happy with all the facilities, service, staff, food, location and cleanliness of the Golden Sands Resort. We loved the large swimming pool and made good use of it as the days were very hot, also the beds were all very comfortable, together with a large bathroom in our junior suite...

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2Thank nguyen a
Reviewed 1 December 2016 via mobile

A quiet and luxious resort . Beach front resort. Large rooms, amazing pool. Beach frontage. Marvelous resturant. We stayed march 2015. Staff very friendly and helpful. Spa area not complete when we stayed. Though the resort lacked nothing a traveling person needs. Modern in design and decor. Amenities super clean and fresh. Shuttle bus service into town. Comfortable and enjoyable...

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Helpful?
Thank perkaletta

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
We are a 5 star beach front resort in Hoi An Vietnam that is committed to redefining luxury, and preserving the unique spirit of Hoi An Vietnam. With new management, we have completed a stage of transformation both inside and out. Every room has been completely renovated and new villas, a pool bar, beach restaurant and executive lounge are just some of the exciting changes that have happened to our Resort ... more   less 

Additional Information about Golden Sand Resort & Spa Hoi An

Address: Thanh Nien Rd., Cua Dai Beach, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: RM463 - RM1,502 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Golden Sand Resort & Spa Hoi An 4.5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Swiss-Belhotel Golden Sand Hotel Hoi An
Swiss-Belhotel Golden Sand Resort And Spa
Hotel Style:
#15 Top resorts Hotel in Hoi An
#23 On the Beach Hotel in Hoi An
#32 Luxury Hotel in Hoi An
#47 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Golden Sand Resort & Spa Hoi An staff and other travellers.
33 questions
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Sheffield, United Kingdom
Christchurch, New Zealand
Hong Kong
Manila, Philippines
3 months ago

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Questions? Get answers from Golden Sand Resort & Spa Hoi An staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean View - the best!”
 of 5 bubbles babybushka, 15 Feb 2017 | Read review
“Beach front facing.”
 of 5 bubbles Robyn43, 14 Jan 2017 | Read review
“Ask for an ocean-view room.”
 of 5 bubbles S8663OTlaurah, 26 Nov 2016 | Read review
“Our room was towards the back of the resort away from the beach but it didn't impede on us at all. Our room was lovely and it didn't matter.”
 of 5 bubbles emman141, 17 Oct 2016 | Read review
“Go for the Beachfront Pool Villa !”
  • Beachfront Pool Villa at Golden Sand
 of 5 bubbles DonaldM174, 8 Oct 2016 | Read review
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