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Palm Garden Beach Resort & Spa

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#57 of 140 Hotels in Hoi An
Certificate of Excellence
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Palm Garden Beach Resort & Spa
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1,958 Reviews from our TripAdvisor Community

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Showing 1,551: English reviews
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Reviewed 3 days ago NEW

The Palm Garden Hotel is a lovely place to spend a few days. The staff are helpful and friendly and breakfasts were good. The rooms were spacious but they felt damp as did all of our clothes by the time we left - it marred an otherwise great stay.

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Thank Diane M
Tonbridge, United Kingdom
Reviewed 3 days ago NEW

We enjoyed 3 nights here. We were in room 215. It was a big room with a very high wooden ceiling. There was a strange musty smell in the room which we thought could be the ceiling. The shower was also poor. Apart from that, it was a great hotel. The staff on reception are delightful. The beach seemed to...

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1Thank 730kayr
Hoi An, Vietnam
Reviewed 4 days ago NEW

We've stayed in a few hotels similar to this i.e. small 2-3 story 'villages' and you won't go wrong booking here, well run very good staff - very friendly. We had an electrical problem and the maintenance man would be with us 'in 10 mins' - 2mins later he was in the room, 2 mins later it was sorted. Hopefully...

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2Thank antrog65
Kingston Upon Hull. UK
Reviewed 4 days ago NEW

We stayed here for seven nights after visiting other places in Vietnam and Cambodia. It is a lovely hotel in a wonderful setting. The staff were very helpful and attentive. We were upgraded and had a wonderful room with the biggest bed we've ever seen. The pool area and the grounds were well maintained and lovely. The only downfall was...

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Thank Janet K
Adelaide, Australia
Reviewed 5 days ago NEW

We stayed 5 nights, and enjoyed the relaxing atmosphere. Breakfast buffet was excellent and plenty of it. Other meals are pricey so most people eat at local restaurants across the road. We can recommend all of them. It is an inexpensive taxi ride into town where there are many more restaurants. Big positives were the massive bed in our deluxe...

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1Thank Mary D
Melbourne, Australia
Reviewed 5 days ago NEW

We had a superior room which was on the third floor facing the pool. No problems with noise and we had a lovely breeze from the ocean. Rooms very clean and bathroom more them adequate. Breakfast was excellent as you have a great range of food to choose from. Staff very helpful with tips on the best restaurants and price...

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1Thank Maria W
Reviewed 5 days ago NEW

my husband who is really a not so easy to satisfy person thanked me for choosing this hotel ,we stayed in the sea view bungalow which was really amazing , the shutter service to the city was organized and on time , because there was 3 hours noise from some work on the beach we were offered directly during check...

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1Thank Nagham B
Basingstoke, United Kingdom
Reviewed 6 days ago NEWvia mobile

Very clean Huge rooms Very kind staff Nice pool Comfortable beds Felt a little "dated" in the decor Enjoyed our stay! Good breakfast Easy to cab to hoi an which is so cool to see at night Might not go out of my way to stay again but no complaints it was great!!

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Thank Amanda B
Bournemouth, United Kingdom
Reviewed 1 week ago via mobile

My husband & I stayed at this resort & I can only agree with the positive reviews in here, however I feel that the reviews regarding the beach are a little unfair. The hotel beach has suffered as a result of bad weather during the winter but they are working to restore the beach (please see pictures) & each day...

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6Thank ltj1966
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear ltj1966, I sincerely appreciate your great evaluation telling how excellent and high level of service and facilities we bring to our guests. Thank you for choosing us and our staff members will be very proud of serving you and our guests and look forward to the future you come back with us. Best regards, Van Dung Le room division...

Galle
Reviewed 1 week ago

We went to this hotel approx 10 years ago and enjoyed it again this time as much as we did then. The saddest part was seeing how the beach had been destroyed by the weather but they are doing their best to replace as much of it as possible. We had a garden view room which was lovely, there was...

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1Thank blues1960
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear blues1960, Thank you for choosing us for your second stay and I and my team are very happy to hear that the service and the facilities of this time would highly meet your expectation. As always your stay makes us proud of serving you. We all look forward to well look after you again at next time you visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on five hectares of landscaped tropical garden with over 400 species of palm trees and plants right along a 220-meter stretch of the famous Cua Dai, Palm Garden Beach Resort and Spa offers a touch of Hoi An's traditional architectural design combined with a taste of modern luxury and only 5 minutes by car from the UNESCO- recognized World Heritage Hoi An ancient town. The combination of nature and a unique architecture remarkable of the culture of Hoi An make a distinctive character for Palm Garden Beach Resort and Spa. Elegant accommodation comprises 214 wooden-designed rooms and beachfront bungalows. Spacious guest rooms have been constructed from and furnished with natural materials, and all feature a private balcony and modern amenities. Resort facilities encompass a deluxe spa offering best products, a fitness centre complete with sauna, state of the art meeting facilities, water sports activities, a private beach, and a 969 square-metre outdoor pool surrounded by lush gardens. Guests are sure to enjoy the resort's selection of cuisine, ranging from traditional Vietnamese to international specialties at restaurants. ... more   less 

Additional Information about Palm Garden Beach Resort & Spa

Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: RM510 - RM846 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 216
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Also Known As:
Palm Garden Beach Resort And Spa
Palm Garden Beach Hotel Hoi An
Palm Garden Hotel
Palm Garden Hoi An
Hotel Style:
#8 Business Hotel in Hoi An
#11 Top resorts Hotel in Hoi An
#12 Romantic Hotel in Hoi An
#15 Family Hotel in Hoi An
#18 On the Beach Hotel in Hoi An
#26 Luxury Hotel in Hoi An
#38 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Palm Garden Beach Resort & Spa staff and other travellers.
78 questions
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Questions? Get answers from Palm Garden Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a lovely view of the gardens with the patio looking onto a fishpond, beautiful.”
 of 5 bubbles 395JanetK, 21 Mar 2017 | Read review
“bungalow with sea view were amazing , and very spacious”
 of 5 bubbles 610naghamb, 20 Mar 2017 | Read review
“Opt for a room on the beachside.”
 of 5 bubbles I8706CQjennyk, 3 Mar 2017 | Read review
“The resort has chalets so I would specify one or a ground floor apartment if you have trouble with stairs.”
 of 5 bubbles richardrW2772WY, 27 Feb 2017 | Read review
“Choose beach villa if u want the wow factor but you will hear the sea at night”
 of 5 bubbles jennifer794, 12 Feb 2017 | Read review
5 of 5