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Palm Garden Beach Resort & Spa

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#57 of 140 Hotels in Hoi An
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Palm Garden Beach Resort & Spa
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1,958 Reviews from our TripAdvisor Community

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Showing 1,551: English reviews
Reviewed 25 March 2016

We stayed here for three weeks in February/March, The staff here are very polite and helpful and we were given a nice room (211) which was comfortable and adequate and they very kindly brought some extra storage space. The reason that I have only given 3 stars was the daily struggle to get sunbeds, By 7am most of the beds...

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Helpful?
Thank Moira B
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear mois53, Thank you very much for your stay at Palm Garden Beach Resort Hoi an and your taking time to write a very constructive feedback for our service improvement. I was extremely disappointed with the issue of the sunbed which had arisen unexpectedly and please kindly accept my most sincere apologies for the inconvenience caused as well for the...

Rugby, United Kingdom
Reviewed 24 March 2016 via mobile

Amazing holiday at the Palm Garden. Our pool bungalow was superb. Location great, spotlessly clean and large. Access to beach is brilliant and feels part of the resort with great service from the bars. Perfect base to visit Hoi An. We will definitely be returning!

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1Thank spurge2015
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear spurge2015, It was so great to read that you enjoyed your holiday which was served amazingly by the superb accommodation we offered and the service at the resort met your expectation. I sincerely thank you for your stay and all the team members look forward to welcoming you back in near future. Best Regards, Van Dung Le Room Division...

Reviewed 24 March 2016

We stayed here last week for 5 days and we really cannot fault this Hotel. The location, the food, the beach front setting were excellent. The staff were so friendly and helpful nothing was too much trouble for them. We would definitely return to this hotel.

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Helpful?
1Thank Eltasho
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Eltasho, I sincerely appreciate your stay with us and your taking time to write your superb comments to Tripadvisor readers. I am also so happy when the service of the staff met your expectation. Thank you for sharing your experience with us and I and my team members do look forward to provide you with the excellent service at...

Cardigan, United Kingdom
Reviewed 24 March 2016 via mobile

Stunning hotel with room facing the sea. We arrived late at night and were welcomed by a lovely complementary drink. The rooms were lovely with a door opening out onto the garden overlooking the sea. (Room 201) Breakfast has a huge variety if different dishes and was of excellent quality. Staff very friendly and helpful. It takes approximately 10 minutes...

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Helpful?
1Thank bancywarren
VAN DUNG L, room divison manager at Palm Garden Beach Resort & Spa, responded to this review

Dear bancywarren, I was impressed while reading your compliments you made to our resort upon your holiday here wiht us. It was so great to know that you found our hotel stunning, nice sea view and also enjoyed the breakfast we arranged and that the cleaning of the resort and the service of the staff were highly valued during your...

Birmingham, United Kingdom
Reviewed 24 March 2016 via mobile

This is a very pleasant hotel located on the beach. Rooms are spacious and air conditioned. Breakfast is standard but good quality. The restaurant includes European and Asian choices. The Asian options are excellent and although more expensive than in town, they are so tasty. Hoi An is only a few minutes away so you can enjoy the city and...

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1Thank Potch24
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Potch24, Thank you for your stay at Palm garden Resort Hoi an and I was so impressed to read that you did enjoy your stay with us. Thank you for your great comment on the food at breakfast and nice to know that you loved the Asian menu that we offered. Sincerely appreciate for sharing all these wonderful experience...

Newport, United Kingdom
Reviewed 23 March 2016

Recently returned from a two week stay at the Palm Gardens. Hotel is set in lovely gardens which you walk through onto the beach. Good pool but, there is a shortage of sunbeds as other reviewers have mentioned. The rooms are spacious, comfortable, clean and quiet, with a good sized balcony. Breakfast is excellent, with everything from western type breakfasts...

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Helpful?
2Thank Gill H
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Gill H, Thank you for taking your time to write your comments of stay and I was impressed to read that you found our hotel with lovely gardens and the room spacious, comfortable, clean and quiet. It was so great to know you also enjoyed the food especially the barbecue that we had in the weeks and that you...

Minneapolis, Minnesota
Reviewed 21 March 2016

Gorgeous resort right on the beach. Lots of room to stretch out. Food was fabulous. You can take a shuttle into town or bicycle in- easy and convenient. Staff and service were excellent. Highly recommend!!

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1Thank yanquiloca
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear yanquiloca, Thank you very much for your comments of your stay on Tripadvisor and it was great to know that you enjoyed your holiday at our resort which you found gorgeous and the food was fabulous during your stay. Thank for sharing this to the readers and we do look forward to serving you again at next time you...

Cardiff, United Kingdom
Reviewed 21 March 2016

We have just returned from a 9 night stay at the Palm Gardens Resort in Hoi An. The hotel itself is beautiful, with lovely gardens and ponds and a nice pool area. We stayed in a Deluxe room with a partial sea view - room was fine, with good air con, lovely marble bath and tea and coffee making facilities....

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Helpful?
2Thank natalie w
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear natalie w, Thank you for spending your 9-night stay at Palm Garden Resort and I sincerely appreciate that you provided a very valued feedback which I have taken due notes and action by the team in order to correct what have not been well done. Currently our resort and same other closer areas is getting into a beginning summer...

Adelaide Hills, Australia
Reviewed 21 March 2016

excellent property. great location facilities and service. Very relaxing place to be and we were not disappointed. restaurant serving good food and friendly staff everywhere. well maintained. big pool to relax at and beach is just few metres away with full bar and food service available. wish we where here for a longer stay. the saturday night all you can...

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Helpful?
2Thank jack15686
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear jack15686, Thank you very much for your comment of your stay which you valued our resort an excellent property with great location and great facilities and service. Sincerely thank you for choosing us for holiday and we look forward to welcoming you back at our resort. Best Regards, Van Dung Le Room Division Manager

Reviewed 21 March 2016

There’s something that feels ‘Japanese’ about the Palm Garden Resort – but I’m assured this is very Vietnamese. Ordered. Clean. Stylish. Well designed. Feels good. Very good indeed. Loved the little touches – like the silk dressing gowns in the wardrobe as well as the usual white bathrobes. But the most noticeable thing was the full size glass wall looking...

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Helpful?
1Thank Graham K
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Graham K, It was so heatedly impressed to read your great comment of your stay at Palm Garden Resort Hoi an. I sincerely appreciate your taking time of writing what truly made you happy when you spent your holiday at our resort. The staff members and I took your compliments with all happiness and thankfulness to you when you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on five hectares of landscaped tropical garden with over 400 species of palm trees and plants right along a 220-meter stretch of the famous Cua Dai, Palm Garden Beach Resort and Spa offers a touch of Hoi An's traditional architectural design combined with a taste of modern luxury and only 5 minutes by car from the UNESCO- recognized World Heritage Hoi An ancient town. The combination of nature and a unique architecture remarkable of the culture of Hoi An make a distinctive character for Palm Garden Beach Resort and Spa. Elegant accommodation comprises 214 wooden-designed rooms and beachfront bungalows. Spacious guest rooms have been constructed from and furnished with natural materials, and all feature a private balcony and modern amenities. Resort facilities encompass a deluxe spa offering best products, a fitness centre complete with sauna, state of the art meeting facilities, water sports activities, a private beach, and a 969 square-metre outdoor pool surrounded by lush gardens. Guests are sure to enjoy the resort's selection of cuisine, ranging from traditional Vietnamese to international specialties at restaurants. ... more   less 

Additional Information about Palm Garden Beach Resort & Spa

Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: RM508 - RM847 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Palm Garden Beach Resort And Spa
Palm Garden Beach Hotel Hoi An
Palm Garden Hotel
Palm Garden Hoi An
Hotel Style:
#8 Business Hotel in Hoi An
#11 Top resorts Hotel in Hoi An
#12 Romantic Hotel in Hoi An
#15 Family Hotel in Hoi An
#18 On the Beach Hotel in Hoi An
#26 Luxury Hotel in Hoi An
#38 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Palm Garden Beach Resort & Spa staff and other travellers.
78 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a lovely view of the gardens with the patio looking onto a fishpond, beautiful.”
 of 5 bubbles 395JanetK, 21 Mar 2017 | Read review
“bungalow with sea view were amazing , and very spacious”
 of 5 bubbles 610naghamb, 20 Mar 2017 | Read review
“Opt for a room on the beachside.”
 of 5 bubbles I8706CQjennyk, 3 Mar 2017 | Read review
“The resort has chalets so I would specify one or a ground floor apartment if you have trouble with stairs.”
 of 5 bubbles richardrW2772WY, 27 Feb 2017 | Read review
“Choose beach villa if u want the wow factor but you will hear the sea at night”
 of 5 bubbles jennifer794, 12 Feb 2017 | Read review
5 of 5