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Hoi An Trails Resort

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#60 of 140 Hotels in Hoi An
Certificate of Excellence
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Hoi An Trails Resort
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974 Reviews from our TripAdvisor Community

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Showing 795: English reviews
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Portland, United States
Reviewed 5 days ago NEW

This guest misplaced a cell phone in a taxi leaving the hotel. Upon learning of the loss, the hotel staff were quickly concerned and extremely responsive to contact the taxi company to help find the lost item. Tien, Trang, Vinh and Dong provided excellent and caring service, creating a positive outcome - above and beyond our expectations. Taxi Mai Linh...

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Helpful?
Thank Elisabeth C
Luton
Reviewed 5 days ago NEW

We stayed here for Five nights as part of our tour of Vietnam, The hotel and staff were great throughout the hotel (Tien and Minh deserve a mention) We used the shuttle bus into town, a beautiful place. Breakfast was very good

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Thank Papa002
Los Angeles, California
Reviewed 6 days ago NEW

Beautiful pool. Short ride into town. $1 laundry across the street. Went to An Bang for the beach (closer beach is eroded).We had trouble regulating the shower temperature, and the toilet didn't work very well, but aside from some plumbing challenges we loved our stay.

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Thank cookpias
Huntington Beach, California
Reviewed 6 days ago NEW

Nice gardens and pool area. But there are no elevator(s), hence we requested a ground level room Rooms are nice but lighting is dim, specially in the large bath-room .That made it hard for me to shave. There were also lack of space to place & handle the 2-piece luggage . Breakfast had many of choices, and being able to...

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Thank hassan s
New Lambton
Reviewed 6 days ago NEWvia mobile

I would think twice before stay here! This hotel has a few large issues! I will start with the positive...... the grounds are beautiful with lust gardens & large pool area with a pool bar (that only operates in high season) the breakfast is great. The staff are a bit hit & miss some are great can't do enough for...

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Thank Deborah B
Cannock, United Kingdom
Reviewed 1 week ago

It is difficult to write a totally objective review when you find a resort so perfectly suited to your own requirements, but I will do my best. The location is just right , nicely situated between the beach and the town of Hoi An, although the beach is still in a pretty poor state following the winter storms. We found...

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Thank Paul B
London, United Kingdom
Reviewed 1 week ago

A lovely hotel located outside the town centre. Generous rooms, the swimming pool is surrounded by frangipani trees decorated with silk lanterns - very pretty. The hotel provides a free shuttle service both to the town and to the beach. There's a lovely family run restaurant opposite the hotel and very handy local laundry services too.

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Thank Jon F
Van B, Manager at Hoi An Trails Resort, responded to this review

Dear Jon, We would like to thank you for such a nice review and we are happy to know that our hotel and service met your expectations. We realized that comfort and convenience is the key to guest's satisfaction , which is why our rooms are generous, the hotel provides complimentary shuttle bus to the town and to the beach,...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for 5 nights it was a great resort and the staff were great to especially minh, vinh,nquyeh and tina.They really are so helpfull, nqueyeh even took us to the local market 1 day and explained all the vietnam fruits and veg which was very interesting, would defenetly stay here again in the future, top resort.

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Thank Holeymole
Van B, Manager at Hoi An Trails Resort, responded to this review

Good day Holeymole, It was our pleasure of having you staying with us 5 nights and we was happy to hear that you enjoyed most of the service and the staff specially Minh, Vinh, Nguyen, Tina. Once again ,thank you for sharing your experience on tripadvisor and we hope that you will also have the most enjoyable holiday at next...

Reviewed 1 week ago via mobile

The hotel is very nice and high class! Nice pool and beautiful rooms. Thanks to the friendly personel and foremost Trang 🌞 Shuttle to the old town with is amazing and also to the beach. Bicycles is the best way to move around if you ask me!

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Thank Christer N
Van B, Manager at Hoi An Trails Resort, responded to this review

Good day Christer N, We feel proud to be your choice during your trip to Viet Nam, and on behalf of staff and management at Hoi An Trails, we would like to express our special acknowledgements to you for posting a review. Also, we are more than happy to know the hotel is very nice and high class, nice pool...

Birmingham, United Kingdom
Reviewed 2 weeks ago

This is an excellent resort with spacious well cared for grounds and large comfortable well equipped rooms with excellent views over the grounds. The staff are excellent and nothing is too much trouble. The resort grounds are a delight with several ponds, including one with 'barking' frogs. The old town is a short taxi ride away costing about 50,000 VND.

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Thank George R
Van B, Manager at Hoi An Trails Resort, responded to this review

Dear George R, Thank you very much for your detailed review. We appreciate your kind words about everything at Hoi An Trails Resort and Spa including spacious well cared for grounds and large comfortable well equipped rooms with excellent views over the grounds and our staffs. We are very proud to have brought the best service to you and made...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
The Hoi An Trails Countryside Resort provides a new approach of taking care of the requirements of guests. Whatever you want or need, we are there to ensure that everything is taken care of right down to the smallest details. Hoi An Trails Resort brings you to the local culture, the natural environment and particularly the normal life of Hoi An people, that you can feel in every facet of service. ... more   less 

Additional Information about Hoi An Trails Resort

Address: 276 Cua Dai Road, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: RM168 - RM472 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoi An Trails Resort 4*
Number of rooms: 100
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Also Known As:
Hoi An Trails Hotel Hoi An
Hotel Style:
#12 Top resorts Hotel in Hoi An
#19 On the Beach Hotel in Hoi An
#22 Family Hotel in Hoi An
#24 Romantic Hotel in Hoi An
#27 Luxury Hotel in Hoi An
#39 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hoi An Trails Resort staff and other travellers.
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Questions? Get answers from Hoi An Trails Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are in separate buildings with no elevators. If stairs are an issue, you won't want to be on the third floor.”
 of 5 bubbles cookpias, 24 Mar 2017 | Read review
“Since there are no elevator(s), request a ground level room.”
 of 5 bubbles hassans297, 24 Mar 2017 | Read review
“The frogs can be quite noisy if in a room at the back of the resort.”
  • Large pleasantly decorated bedroom
 of 5 bubbles GeorgeR227, 16 Mar 2017 | Read review
“Not sure of value as it was part of package. Upstairs rooms seemed to have balcony and group floor had outside seating area.”
 of 5 bubbles WelshLinnet, 26 Feb 2017 | Read review
“Not sure, my impression is all the rooms are quiet and have views”
 of 5 bubbles 445susang, 18 Feb 2017 | Read review
5 of 5