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Hai Au Boutique Hotel

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#43 of 134 Hotels in Hoi An
Certificate of Excellence
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1,386 Reviews from our TripAdvisor Community

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Showing 1,182: English reviews
Dublin, Ireland
Reviewed 6 October 2016 via mobile

What a great place to stay. Everything from the staff to the room were fantastic. The breakfast is the best we had in Vietnam with big selection of fruit and pancakes. You can also request eggs, I got omelette which was very tasty. The room was very spacious with a big comfy bed. The air conditioning worked great and remained...

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Helpful?
1Thank ScribeLife
hoiandep, Front Office Manager at Hai Au Boutique Hotel, responded to this review

Dear ScribeLife, The deepest thanks from the whole TEAM of Hai Au Boutique Hotel & Spa and your encouraging review regarding great staff, best breakfast, amazing cooking class and comfortable room & swimming pool are duly noted and have been passed on with the entire team. This certainly motivates all of us to enhance further our passion for excellence services...

Reviewed 1 October 2016 via mobile

The staff is really friendly . Free bicycles . Nice pool ! The rooms are fantastic!! Really big beds! City centre is a 10 min walk . Breakfast was one of the best we had in Vietnam. ( definitely try the banana pancakes )

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Helpful?
1Thank F7851DFwilliamf
hoiandep, Front Office Manager at Hai Au Boutique Hotel, responded to this review

Dear F7851DFwilliamf, Many thanks for your nice review and we are very delighted to know you left with such a memorable and wonderful impression regarding to friendly staff, fantastic room, especially the fabulous buffet breakfast every morning. We are extremely delightful that the guests can recognize our efforts and give us such encouragement like yours. Welcoming you here again would...

Antwerp, Belgium
Reviewed 29 September 2016 via mobile

We went here in low season and had a room for a very good price for a few days: it was a perfect stay! Hotel is really beautiful and very clean. Rooms were quiet big and finished off very well. A beautiful bath room with nicely smelling shampoos to top it off. The hotel has a great swimming pool, big...

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Helpful?
1Thank Mathieu V
hoiandep, Front Office Manager at Hai Au Boutique Hotel, responded to this review

Dear Mathieu, We very much appreciate your comments regarding your stay at Hai Au Boutique Hotel & Spa. It is always a pleasure to receive positive feedback. We are really glad that you enjoyed your stay with us and that you liked the hotel and the service we provide. Your comments will be shared with all our Team and we...

Manila, Philippines
Reviewed 21 September 2016 via mobile

Rooms were very clean. Bottled water was provided every day. Breakfast was good. Most of the staff, particularly the ladies, were friendly and remembered our names. They were also attentive to our needs and often asked us how we were doing and how they may improve their hotel. Returning to Hai Au after every tiring day felt like coming home.

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Helpful?
1Thank brideybenedicto
hoiandep, Front Office Manager at Hai Au Boutique Hotel, responded to this review

Dear Brideybenedicto, We're happy you were having great time in Hoi An. And it is wonderful to read your feedback about us. Thank you for sharing your experiences, it is our pleasure to have served you here. What is amazing is that with your age you have learned to recognize our work and our products and services. We look forward...

Limerick, Ireland
Reviewed 13 September 2016

Lovely hotel, staff were fantastic. We arrived at 7am and they asked us to help ourselves to complimentary buffet breakfast while they got our room ready. Close to the town and beach...lovely pool. The staff are definitely the best thing about this place.

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Helpful?
1Thank 33ac82
hoiandep, Front Office Manager at Hai Au Boutique Hotel, responded to this review

Dear 33ac82, Thank you for your kind review and staying with us at Hai Au Boutique Hotel & Spa. Our team always serves with heart to make you feel at home during staying with us, it is so great to hear that our team is doing a good job and could meet your expectation. We hope to welcome you again...

Montreal, Canada
Reviewed 9 September 2016 via mobile

This is the best hotel we have had for the price. Great location - 15min walk to old town, 20min bike to beach. Picked us up and dropped us at airport for about 360,000vnd. Services - We rented bikes for free, free breakfast, very nice staff and driver and they helped book tours and transportation. Should emphasize that the staff...

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Helpful?
1Thank frederiquerl
hoiandep, Front Office Manager at Hai Au Boutique Hotel, responded to this review

Dear frederiquerl, Thank you so much for taking the time to write this review. Thank you for giving kind word for staff, facilities and breakfast. We’ll keep going maintain these to serve our guests. We always try to help my guest with heart. We look forward to welcoming you back soon. Warm regards, Manager and Hai Au Team

Reviewed 6 September 2016

We booked this Hotel to stay the night before we arrived. We instantly received an email from the team at Hai Au offering a transfer pickup from the train station in Danang ($16 US for 2 people) which was wonderful! The staff are very helpful with the local area, where to eat, shop etc. Free bike rental was fab to...

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Helpful?
2Thank Nj6288
hoiandep, Front Office Manager at Hai Au Boutique Hotel, responded to this review

Dear Nj6288, Thank you so much for your lovely review. We are very happy when you say that you love our hotel.We will keep up good work and always serve guest with heart. We are looking forward to welcome you back to Hai Au Hotel soon. All the very best from Hai Au Team

Pattaya, Thailand
Reviewed 6 September 2016

I can only echo the great reviews that other guests of this hotel have expressed, The staff are indeed friendly,the pool a refreshing oasis after a long walk,I was also able to listen to my music through the usb port in the tv. I will return and have no hesitation in recommending the Hai Au to others.

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Helpful?
1Thank 96miked
hoiandep, Front Office Manager at Hai Au Boutique Hotel, responded to this review

Dear 96miked, Thank you so much for your nice review. We are really glad that you enjoyed your stay with us and that you liked our service we provide during your vacation in Hoi An. Your comments will be shared with all our team and we will continuously improve the quality of our services. Hope that you’ll come back with...

Reviewed 27 August 2016 via mobile

Hai Au is an outstanding hotel with lovely staff who are always smiling, always saying hello and always willing to help. Cherry, Sunny and Anna and everyone else were amazing. The rooms are big and clean and you get a welcome fruit platter on arrival. Water and beer on the lobby is priced to match the street vendors and always...

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Helpful?
1Thank Patrick B
hoiandep, Front Office Manager at Hai Au Boutique Hotel, responded to this review

Dear Patrick B, Thank you very much for choosing to stay with us at Hai Au hotel and your great review. We were thrilled to learn that our team left such an impression on you by looking after on you during your stay here. We always hope that our guests will have a good memory after staying with us. We...

Jakarta, Indonesia
Reviewed 26 August 2016 via mobile

I love the amenities, the welcome fruit platter, the friendly staff, the delicious breakfast and the perfect location. Walking distance to the old town, a pleasant and enjoyable bike ride to 2 beaches. Many cafés and restaurants nearby.

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Helpful?
3Thank Cindy G
hoiandep, Front Office Manager at Hai Au Boutique Hotel, responded to this review

Dear Cindy G, Thank you so much for your lovely review. We are very happy when you say that you love our hotel.We will keep up good work and always serve guest with heart. We are looking forward to welcome you back to Hai Au Hotel soon. Best regards, Manager and Hai Au Team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Hai Au Hotel is located in Cua Dai street, a short distance from Cua Dai Beach and not far from the Hoi An historical Old Town – a World Heritage listed site. We have a spacious and peaceful atmosphere. All rooms are roomy with a well appointed bathroom, and big balconies that have nice views. Each room has individual temperature control, IDD telephone, cable television with international channels, Mini-bar; wake up call and 24 hour room service. The sunny, spacious swimming pool is outside. We also have free internet in the lobby and Wi-Fi in all areas of the hotel. ... more   less 

Additional Information about Hai Au Boutique Hotel

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: RM103 - RM165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique Hotel 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#25 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique Hotel staff and other travellers.
2 questions
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Questions? Get answers from Hai Au Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I say go for the room that's a step above the lowest. The pictures are very representative of the rooms.”
 of 5 bubbles advctr, 27 Nov 2016 | Read review
“Stay in the new hotel extensions”
 of 5 bubbles PeterMcDonnell112, 9 Nov 2016 | Read review
“We had quiet rooms at the back and in the middle.”
 of 5 bubbles jod226, 28 Oct 2016 | Read review
“Only stairs to all floors, so request a low level if not good with stairs :)”
 of 5 bubbles Nj6288, 5 Sep 2016 | Read review
“lower floors have less a/c noise”
 of 5 bubbles 96miked, 5 Sep 2016 | Read review
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