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The Cliff Resort & Residences

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The Cliff Resort & Residences
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565 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Ho Chi Minh City, Vietnam
Reviewed 31 October 2016

The Cliff do a great job. Often visit with a group and it is a great trip every time. Service is very good and the team are very easy and nice to deal with. We stay in the villas which are great value.

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Helpful?
Thank itscraneo
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review

Dear itscraneo, Thank you for taking the time to leave a review about your 3rd visit to The Cliff Resort & Residences. I am delighted to read how much you enjoyed staying with us and how highly you appreciated the service of our team and all our facilities. It will be my pleasure to share your feedback with the team...

New York City, New York
Reviewed 29 October 2016

Stay in The Cliff Resort for 6 nights during my business trip. I first was pickup by a bellman with an electrical car to reception. The Azul Pool View is good value since it have good size for 1 or 2 people, space for working, relax, balcony with pool view (I have never tried seat there though). They have 2...

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Helpful?
Thank James1807
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review

Dear James1807, A simple word: “Thank you”, for your good words and for taking the time to share your experience at the Cliff Resort and Residences with others. It has been a real pleasure to have you during 6 nights, seeing you getting a good tan, having such a good and relaxing time! I am delighted you appreciated our guest...

Reviewed 28 October 2016 via mobile

Hotel is ok, But at current moment it is 3 star hotel... 1) Jacuzzi in terrace did not work 2) You cant lock door at entrance 3) sea is with sharp rocks after 3 m. 4) construction works near pool. All day cutting tiles... big noise.

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Helpful?
2Thank TravelVjet
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review

Dear TravelVjet, Thank you for taking the time to give your feedback after your stay at The Cliff Resort & Residences. We truly value the opinions of our guests and I apologize that we did not fully meet your expectations. I regret to hear about your bad experience as we work our hardest to ensure our guests have the best...

Taarnby, Denmark
Reviewed 27 October 2016 via mobile

We just stayed 5 nights in a wonderful beach bungalow at The Cliff. Everything was cosy, clean and well maintained. The garden is fantastic with flowers, palmtrees, bamboo, butterflies etc. There is an army of gardeners taking care of the area. Not a plastic bottle to be found anyware. The breakfastbuffet has EVERYTHING. The staff is polite and attentive. The...

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Helpful?
Thank Maj1973
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review

Dear Maj1973, Thank you very much for stay at The Cliff Resort & Residences and for sharing the wonderful experience you had with us. I am delighted you enjoyed all our facilities at their best during your 5-night stay. It is particularly rewarding to read that you found our staff members helpful and cheerful. I will certainly be passing on...

Perth, Australia
Reviewed 25 October 2016

Back to the Cliff after few months, everything seem getting to perfect. Beach still the same but cleaner, food at the Vista was awesome as it used to be. People are more friendly, Spa was excellent. Satffs & Managers are once again scored. Highly recommend for your perfect holidays or just a get away. Thanks The Cliff & see you...

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Helpful?
Thank An L
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review

Dear An L, I am very grateful for your five star review, thank you for taking the time to share your feedback after your second stay at The Cliff Resort & Residences. Thank you for your kind words regarding our services and of course the team. We work very hard to ensure our guests are looked after and it's always...

Ho Chi Minh City, Vietnam
Reviewed 22 October 2016

Good location, warm atmosphere, excellent service, great staff. The room is more than expected. My kids love it. The pool is good enough. If is has an ocean view with an infinity look, that'd be best. Buffet breakfast is so so, quality is acceptable. In a word, everything was great when staying there. Thx all

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Helpful?
Thank L-H-Nguyen
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review

Dear L-H-Nguyen, Thank you so much for taking the time to post a review, following your recent stay at The Cliff Resort & Residences. We always appreciate feedback to help us improve our standards and exceed guest’s expectations. I am happy to read you enjoyed our facilities, our cleaning standards but more than anything our staff friendliness! It would be...

Reviewed 19 October 2016

The room was very nice and surprisingly quiet even though it was right above the restaurant. The breakfast buffet was nice and fresh with lots to choose from. The poolside service was a little slow but we really enjoyed our stay.

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Helpful?
Thank Anni T
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review

Dear Anni T, We are delighted to hear you had a fantastic time with us at The Cliff Resort & Residences. Your wonderful comments about our venue and all our facilities are the best reward we can receive. Perfection is what we aim for and often very challenging to reach. But it looks like we made it! Be sure that...

Reviewed 18 October 2016

I was impress with the resort's garden. The breakfast is good, they server new dishes everyday. I booked a terra 2 bd rooms for 4 pax, the room is spacious, i love the balcony too, its so great to enjoy the view and sea wind. The staffs are friendly.The pool is so lovely. Everything is good, but it'll be great...

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Helpful?
Thank An N
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review

Dear Ms An N, We would like to thank you very much for your wonderful comments about your stay at The Cliff Resort & Residences! We are very happy and proud that you liked the hotel, our location, our Vista restaurant and the comfort we provide. We are glad that you were especially pleased with our grand swimming pool, one...

Ho Chi Minh City, Vietnam
Reviewed 17 October 2016

This is second time we stay in this hotel, we love to stay here whenever we have chance to use our holidays with my family. Our kids love this hotel with big swimming pool, nice beach and a lot of activities for them. We were so happy that the Bellman greet us at the road, they can remember our name....

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Helpful?
1Thank jonhthenew
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review

Dear jonhthenew, We really appreciate your choosing to stay with us the second time. It means a lot to all of The Cliff Team members. Your good appreciation regarding our facilities, our design and the quality of the service delivered will surely be passed on to all our team members ! Do not hesitate to contact directly with us upon...

Ho Chi Minh City, Vietnam
Reviewed 4 October 2016

I booked a 1 terra 2 bed room for four girls including me. It came with a nice private jacuzzi and sea view. The room service food was good cuz it was right on time. And the breakfast buffet was amazing! I think this is really offers value for its price. Minus points are that they had big wedding party...

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Helpful?
1Thank Hee Jeong Hanna... K
The_Cliff_Mgmt, Guest Relations Manager at The Cliff Resort & Residences, responded to this review

DearHee Jeong Hanna... K, Thank you for taking the time to share your pleasant experience at The Cliff Resort & Residences. You have perfectly highlighted what we are aiming for every day: good service and nice facilities on the beach. I am happy you enjoyed our in-room food menu. We’re sorry for the noise from the wedding ceremony that occurred...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the prime location of Mui Ne, The Cliff Resort & Residences is a brand new 4-star plus resort complex offers a majestic oceanfront setting with breathtaking views and sophisticated services. Situated on a 3 - hectare picturesque piece of land, The Cliff consists of:- 128 Rooms with 95% sea view( Beachfront Bungalows; Panoramic Sea View Condos & Penthouse; Beachfront Villas with private swimming pool). - Meeting room for up to 200 people.- Vista Restaurant managed by famous Hoang Yen Restaurant Group.- Luxurious Zest Spa. - The Den Entertainment: Mini-cinema, karaoke, billiard, ping-pong... - Recreational facilities include 2 outdoor swimming pools, fitness center and a variety of beach sports: jetski, kayak, kite surfing, wind surfing...Business category: 4-star plus Resort & ResidencesEmployees in Vietnam: 250 ... more   less 

Additional Information about The Cliff Resort & Residences

Address: Zone 5 | Phu Hai Ward, Phan Thiet, Vietnam
Region: Vietnam > Binh Thuan Province > Phan Thiet
Price Range: RM312 - RM1,095 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Cliff Resort & Residences 4.5*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Phan Thiet
#7 Spa Hotel in Phan Thiet
#9 On the Beach Hotel in Phan Thiet
#11 Family Hotel in Phan Thiet
#12 Romantic Hotel in Phan Thiet
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Questions & Answers

Here's what travellers have asked, with answers from The Cliff Resort & Residences staff and other travellers.
8 questions
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Questions? Get answers from The Cliff Resort & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are northen Vietnamese, please notice the food's taste (quite sweet)”
 of 5 bubbles nguyenha630, 1 Dec 2016 | Read review
“The Terra rooms were perfect, aircondition did not blow you of of your bed and it did not måke you ill.”
 of 5 bubbles 228anneh, 15 Nov 2016 | Read review
“Any room in this resort is good value. Choose the higher category if you need more space and not care about money”
  • turn down service
  • Gift for long stay guest that I received
  • Guest room
 of 5 bubbles James1807, 28 Oct 2016 | Read review
“Terra condos room”
 of 5 bubbles jonhthenew, 16 Oct 2016 | Read review
“choose Terra Ocean View room”
 of 5 bubbles HoRoger, 28 Sep 2016 | Read review
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