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We checked in to see no porters on call. We had to carry our own bags. Next we got into the rooms the lights were not switching off..had to call maintenance for that..went to the shower.only to see theres no cold water to bath with...More
Thank Roheena A
Response from Courtyard V, Group Marketing Manager at The Courtyard Hotel Victoria FallsResponded 18 April 2017
Dear Esteemed Guest,
We wish to thank you most sincerely for taking time to share your experience. Please accept our heart felt apology for the experience you had. We have since instructed our maintenance team to check all rooms on a daily basis to ensure...More
The dinner took very long time (almost 1.5 hours) to be served, there are no alcoholic drink served, the water pressure in the room was not so strong... Normal value with this price range in African standard.
The hotel staff are very committed and helpful. The rooms are good except for the beds that need some fixing, the TVs as well need to have good pay TV connection and clarity. The environment is refreshing and right in the Game park. Its just...More
This hotel was the venue of choice for a business training session. The staff were pleasant and friendly. The room was comfortable. Internet access (wifi) was good although the service at times was intermittent. The window above the front door had no curtain or blind...More
This hotel is decent and somewhat clean. The breakfast was nice. There are a lot of mosquitos that get in through poorly screened windows. Don't trust the pictures on the website the landscaping is probably the biggest cause of the rampant mosquito problem. There is...More
US$160 - US$161 (Based on Average Rates for a Standard Room)
Number of rooms
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