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Candlewood Suites Hotel Buffalo / Amherst

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Candlewood Suites Hotel Buffalo \/ Amherst
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174 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Boca Raton
Reviewed 1 week ago NEW

It's almost like living at home. We had 2 queen size beds, a desk and kitchenette. It was fully equipped for a few days or a month. There was a free laundry room, too! This hotel is not for princesses....there is no daily cleaning or changing of the sheets. We were there for 4 days, so there was no problem....

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Helpful?
Thank Suzan13
Mississauga
Reviewed 1 week ago

Stayed overnight in north Buffalo for some shopping and sight seeing. I got a good deal at this hotel. The room on the ground floor was a little stuffy (maybe the second floor would have been better?) but it was November. The room had a nice bed with linens, a full kitchen (fridge, hot plate, microwave, coffee maker, dishwasher, dishware...

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Helpful?
Thank Catherine O
Management response:

Thank you so much for your review of our hotel. I am happy to hear our staff made a great impression. It's something we take great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Kelsey B. Front Desk Supervisor

Hartford City, Indiana
Reviewed 1 week ago

The spacious room includes a full-sized refrigerator in the kitchenette portion, a nice change from the usual tiny ones in many suite hotels. The staff was friendly and very helpful. The room and common areas were clean, but some of the furniture was a bit worn and should be replaced. We will stay there again

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Helpful?
Thank Travelchef1
Management response:

Thank you for your review of our hotel. I am so pleased to hear you enjoyed your stay with us. We value your feedback and hope you will visit us again. Sincerely, Kelsey B. Front Desk Supervisor

Elmira Heights, New York
Reviewed 2 November 2016

Everything was great, from the customer service to the room. Our room was very clean and spacious, the people at the front desk were friendly and very helpful. The Candlewood Cupboard area had lots of options for snacks and drinks and the prices were very reasonable. This was an excellent stay, and the next time we come to town we'll...

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Helpful?
Thank Jessica D
Management response:

Thank you so much for your review of our hotel. I am elated to hear you enjoyed your stay with us and hope you will visit again soon. Our staff takes great pride in guest satisfaction, so we value your feedback. Thank you! Sincerely, Kelsey B. Front Desk Supervisor

Reviewed 16 October 2016 via mobile

We asked if they had any cots available to which they did bring it, but they never told us the price over the phone until we asked after they brought it. They also never told us that housekeeping is between 8am to 4pm or that if we wanted to return the cot, it had to be between those times and...

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Helpful?
Thank mystix3
Jackie L, General Manager at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Dear mystix3, I am so sorry to hear about your experience at our hotel and I thank you for bringing it to my attention. I have sent you a private message to further discuss your stay.

Porthmadog, United Kingdom
Reviewed 5 October 2016

I stayed at the Candlewood Suites with my sister and niece during a local skating competition. Check-in was simple and the woman at reception was absolutely lovely. The lobby is simple and tasteful. The suite came complete with everything one could possibly need. The small kitchenette was fully equipped. The bathroom was clean and tidy. The furnishings were comtemporary. The...

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Helpful?
Thank Jess M
Jackie L, General Manager at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jackie L General Manager

Reviewed 22 September 2016 via mobile

We stayed here twice during our trip as a stopover heading to ME from Il and back. Both stays were great. Very clean and well-maintained and beds are comfortable. We so appreciate being able to have our two dogs with us. Price was reasonable, too! We plan on staying at a Candlewood Suites again in the future!

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Thank Jennifer H
Jackie L, General Manager at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Hi Jennifer, Thank you for staying with us (twice!) and for your very nice review. We're always happy when we're able to keep families together with their pets! Hope we'll see you again!

Jacksonville, Florida
Reviewed 13 September 2016

From the moment we arrived, we felt like this was our home away from home. We were in this hotel for 7 nights and couldn't have asked for anything more! It was very clean and the location was perfect. It's very close the highway and several great restaurants. The market was convenient for snacks and coffee. The best part was...

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Thank Woz2010
Jackie L, General Manager at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

We are so pleased to hear you enjoyed your stay with us. You have no idea how much we value your feedback. We hope you will visit us again next time your in town. Sincerely, Jackie L General Manager

Reviewed 9 September 2016

It is a Candlewood Suites, which means no frills. But the location is very good. The rooms were clean and comfortable, The staff was friendly and helpful. For the money it is a very good deal. I stay in the area often, and usually book this hotel

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Thank David S
Jackie L, General Manager at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We appreciate your loyalty. Sincerely, Jackie L General Manager

Reviewed 9 September 2016 via mobile

It was great! Stayed for a week with our dog. Everything was clean, staff was friendly and room had up to date appliances. Great location with shops around to get everything we need. Will not doubt a second to stay here again!

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Helpful?
Thank Ishamari C
Jackie L, General Manager at Candlewood Suites Hotel Buffalo / Amherst, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward until your next visit! Sincerely, Jackie L General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Consider us home at Candlewood Suites - Buffalo Amherst. Our 76 room hotel offers queen beds in three different size suites. Studio suites have one queen bed, 2 Queen Bed suites are our most popular, and the One Bedroom suites allow for more privacy. All rooms have a fully equipped kitchenette. We are located across from the Flint Road entrance to the University at Buffalo North Campus and a short drive from shopping and restaurants. We are located almost midway between Downtown Buffalo, including the Medical Campus and Harborside, and the cities of Niagara Falls, NY and Ontario. Comforts of home include free wifi, DVD player in each room, free laundry facilities, an outdoor gazebo with gas grills, and the Lending Locker with games for the kids,DVD's and kitchen appliances for the cooks. Our housekeeping is provided only once weekly, but our staff is at your service and happy to accommodate requests for extra amenities or supplies. ... more   less 

Additional Information about Candlewood Suites Hotel Buffalo / Amherst

Address: 20 Flint Rd, Amherst, NY 14226-1047
Region: United States > New York > Amherst
Price Range: RM422 - RM644 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hotel Buffalo / Amherst 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Candlewood Suites Amherst
Hotel Style:
#5 Business Hotel in Amherst
#6 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Hotel Buffalo / Amherst staff and other travellers.
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over a year ago

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Questions? Get answers from Candlewood Suites Hotel Buffalo / Amherst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try second floor”
 of 5 bubbles 471catherineo, 27 Nov 2016 | Read review
“Unless you're petite, make sure to ask if it's a wheelchair accessible room prior to checking in.”
 of 5 bubbles rachellemargarett, 22 Aug 2016 | Read review
“Rooms with 2 Queen beds are slightly larger.”
  • Bathroom was clean and had ample towels, more available too.
  • Small but very useful kitchenette.
  • Cozy room - bed was very comfortable.
 of 5 bubbles TimW380, 3 Jul 2016 | Read review
“The rooms oare good, but the A/C system is old fashioned, along with the shower.”
 of 5 bubbles 979JohnA, 22 Jun 2016 | Read review
“I don't think that there is a bad room. I always ask for a higher floor so there is no noise from the parking lots.”
 of 5 bubbles SpoiledRottenAgent, 14 Jun 2016 | Read review
5 of 5
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