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DoubleTree by Hilton Hotel Buffalo - Amherst

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DoubleTree by Hilton Hotel Buffalo - Amherst
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866 Reviews from our TripAdvisor Community

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Showing 866: English reviews
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Buffalo, New York
Reviewed 2 days ago NEW

I brought my daughter and a few friends for an overnight stay and we enjoyed the use of the swimming pool, hot tub, and excerize room. The room was comfortable and we enjoyed it very much. We look forward to coming again. Very friendly accommodating staff.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U2351UNdeniseh
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017 via mobile

Stayed at this particular Doubletree on New years day for business. The staff was wonderful, very warm and friendly. They have shuttle service to the airport which was very helpful and it was free. Loved the warm cookie you get when you check in.

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Helpful?
Thank Fred B
About Hotel's Favourite Review
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Fred B, Thank you for choosing the DoubleTree by Hilton - Buffalo/Amherst for your accommodations on New Years Day, although I hope you were not working too hard. I will be sure to share your comments with the stay, and we hope to see you again, should you return to the area. Regards,

Reviewed 2 days ago NEW

This Hilton is a great place to stay with a very helpful staff! The new digital key is a really nice setup, as you can check in and use your phone as a key to access the room and any side doors to the hotel!

Review collected in partnership with DoubleTree by Hilton
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Thank John R
Buffalo, United States
Reviewed 2 days ago NEW

highly recommend... the bed was super comfy, bar made a great drink and the staff is friendly and helpful, the welcome cookie was delicious...we had a terrific time...buying breakfast was a little expensive but the coffee was good

Review collected in partnership with DoubleTree by Hilton
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Thank 860darbym
Philadelphia
Reviewed 3 days ago NEW

Great staff and rooms, comfy beds, great little cafe for meals. Disappointed that there was no included breakfast. It was very convenient to downtown buffalo and the falls. Location was also great to a ton of local restaurants. We would stay again if we were in the area.

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Thank dbeers2618
Detroit, Oregon
Reviewed 4 days ago NEW

Wow, just when I thought customer service was dead, the staff at this hotel has given me faith again! They made my trip enjoyable and our meeting gomas planned. Paul and Sarah are just terrific assets at this business!

Review collected in partnership with DoubleTree by Hilton
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Thank Jim G
Reviewed 6 days ago NEW

Friendly, personable front desk personnel. Impressive, tasteful decor in the lobby/ sitting area/ business center/ bar. Cordoned off just beyond this multi-purpose area is a restaurant section. The entire area appears efficient but not overly noisy or busy. The King bed room was clean and comfortable, especially the bed and pillows - ahhh, really nice. The upholstered sitting chair was...

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Thank Margaret C
New York City, New York
Reviewed 1 week ago

Didn't love the uncarpeted floor but LOVED the ultra-comfortable bed!!!! Staff were all great. Free shuttle offered to get around town with friendly driver. Pool area is inviting. Overall, I enjoyed my stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jonathann871
Willoughby, United States
Reviewed 1 week ago

The Breakfast was ok. The lunch/dinner was not good. Bar service was good. Rooms are fine. Overall service was good. There is nothing that would make me want to come back, but also nothing that I would point to that would make this hotel one to avoid. I'm indifferent, although I doubt that is what they were shooting for.

Review collected in partnership with DoubleTree by Hilton
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Thank Eric C
Toronto, Canada
Reviewed 1 week ago

We went for a shopping trip. We've been to this area before. We requested extra bath products and towels and coffee cups. None of these requests were met. No cot was offered No complimentary breakfast offered But they were all polite and very sorry when I went to complain.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sandy g

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Near DoubleTree by Hilton Hotel Buffalo - Amherst

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Address: 10 Flint Road, Amherst, NY 14226 (Formerly Hotel Indigo Buffalo Amherst)
Region: United States > New York > Amherst
Price Range: RM446 - RM795 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Buffalo - Amherst 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo
Hotel Style:
#4 Business Hotel in Amherst
#5 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was great.”
 of 5 bubbles DennisPatrick28, 19 Feb 2017 | Read review
“look before accepting your room... We were in a rush or should not have kept our room.”
 of 5 bubbles RaymondA722, 7 Feb 2017 | Read review
“Stay away from the Lobby if you want quiet”
 of 5 bubbles 163bobt, 5 Dec 2016 | Read review
“I use the Hilton Honors app on my phone and it lets you check in and choose your room from the app.”
 of 5 bubbles Nw8517, 26 Oct 2016 | Read review
“It was quiet throughout the building, but we always request a room away from the elevators.”
 of 5 bubbles B1676PFdanr, 17 Oct 2016 | Read review
5 of 5