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DoubleTree by Hilton Hotel Buffalo - Amherst

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
50Car recommended
Grade: 50 out of 100
32Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews (1,069)
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1,062 results
Traveller rating
465
317
164
79
37
Traveller type
Time of year
LanguageEnglish
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465
317
164
79
37
Show reviews that mention
All reviews double tree cookies front desk hardwood floors starbucks coffee nice hotel niagara falls cleaning staff excellent stay pool and hot tub great place to stay north campus upon check beds were comfortable business trip free breakfast staff was very friendly
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1 - 5 of 1,062 reviews
Reviewed 3 days ago

Offers a clean, comfortable, low-frills stay at a surprisingly high price considering the small room, minimal space, super-small shower and lack of a fridge, seating area or continental breakfast. There's free wi-fi and a wide span of cable choices if you're staying in, but space...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank gunnergrrl
Hotel's Favourite
Reviewed 1 week ago

My husband and I and our dog loved our stay here. The room was large, clean, quiet, and the bed was firm and very comfortable. We were able to open the window which is a feature I really like. But mostly we loved the staff....More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank mamahawlz
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 1 week ago

Dear mamahawlz, Thank you for your "Perfect" review! We are delighted that you enjoyed your stay with us! I will be sure to pass along your comments to our staff, they will certainly appreciate it. We look forward to seeing you again! Regards,

Reviewed 4 days ago via mobile

Location was good. Near the interstate and shopping. The hotel was old but renovated. Staff was friendly. But it was very loud. You could not only hear everything going on in the hallways but also in the rooms beside and parking lot. We wouldn’t stay...More

Date of stay: December 2018
Thank TaylorA99
Reviewed 1 week ago via mobile

Great accommodations. The staff was so nice. Happy Hour 5-6 on Tuesday. The ground transportation (Paulie,Cody, and the Monday night guy) were so friendly and helpful. The people at the front desk were so nice. We would also like to thank George from house keeping...More

Date of stay: December 2018
Thank Adventure234331
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 1 week ago

Dear Adventure234331, It was a pleasure meeting you and your daughter during our Complimentary Happy Hour on Tuesday! Thank you for choosing our hotel while visiting colleges in the area. I will be sure to pass along your comments to our staff, they will certainly...More

Reviewed 1 week ago

Above average, but slightly below typical Hilton/Doubletree hotel standards. Clean and functional but a bit dated. Noisy hallways. Cheap laminate flooring in room. Marks and holes on walls. Missing some bathroom amenities/basics. Minor details maybe, but not Hilton Honors worthy. Would we stay here again?...More

Date of stay: November 2018
Thank Bob C
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 1 week ago

Dear Bob C. Thank you for letting us know about some issues found in your room. When we fail to meet guest expectations, it is disappointing. We use all feedback in order to improve our product. Please accept my apologies for falling short in our...More

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Questions & Answers
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Daniel J
25 June 2016|
AnswerShow all 3 answers
Response from Nancy D | Reviewed this property |
I am a Blue Level Member and there was not a free breakfast. Hope this helps! Enjoy your stay! Nancy
1
Vote
elrickgirl
8 July 2015|
Answer
Response from Judy G | Property representative |
Good Morning...Wifi is complimentary at our hotel at all times. It's available in all the public spaces and overnight rooms. Let me know if you have any other questions. Thanks!
0
Votes
Room Tips
"always away from elevator!"
KLeaf65
3 Sep 2018
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"Make sure to get a room away from the main entrance."
K2380VYad
23 Aug 2018
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"Rooms are small. If you want space - go to another hotel"
ACOATS
11 Aug 2018
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"quieter rooms are the ones away from stairwells, vending machines and elevators."
swtangelo
8 Aug 2018
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PRICE RANGE
US$110 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo amherstamherst hotel indigo
FORMERLY KNOWN AS
Hotel Indigo Buffalo Amherst
LOCATION
United StatesNew YorkAmherst
NUMBER OF ROOMS
199
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