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When we walked into the so-called lobby, there was the front desk clerk and her boyfriend was sitting in the corner by the front door. No one smiled and it felt creepy with this guy looking at us, not smiling or saying anything. I horrible...More
1 Thank Dale P
Response from 6Team, Brand Experience Team member at Motel 6 Buffalo - AmherstResponded 21 July 2015
Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as...More
when i first arrived there with my family i was gonna give it 5 star because the front desk guy was really friendly and polite. but then there was shift change and the night staff was so rude and made me sorry for staying in...More
I have stayed at this motel6 for over 6 years. I use it for cross-border shopping. The improvements in the building, interior, beds etc. over the years is great. The current staff are friendly and very helpful. I do online shopping and have it sent...More
I stayed at motel 6 for 3 wks (Amherst ny)I was in the process of relocating to Buffal from Atlanta (work). I cleaned my own room while I was there after a couple of days went by and Noone came to clean it. Then when...More
Response from 6Team, Brand Experience Team member at Motel 6 Buffalo - AmherstResponded 26 May 2015
Thank you for taking the time to share your review. We apologize for any misunderstanding that may have occurred during your recent stay with regard to our checkout policy and the inconveniences you and your husband experienced. Our staff aims to provide the...More
Stayed Friday May 1st 2015: Booking on line was easy (& the cheapest way to go) and when I had some changes to make to the reservation, they were handled efficiently and professionally.
Check in: smooth & easy and the chap was very friendly and...More