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Residence Inn Buffalo Amherst

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#10 of 16 Hotels in Amherst
Certificate of Excellence
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1 room 2 adults 0 children
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Residence Inn Buffalo Amherst
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246 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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Reviewed 1 week ago via mobile

Jimmielee Wheeler at the front desk is an outstanding customer service representative. It became busy with phone calls and check-ins and he handled everything with a smile on his face and in his voice, something you don't see everyday. Suites are large and clean with a full kitchen. The free breakfast was good too.

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Helpful?
Thank Thomas H
Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Hello Thomas H, I always enjoy when we get good feedback about our staff and product. My hope is that we will always meet and exceed your expectations whenever you travel to the Buffalo Amherst area. Thank you for your feedback and we hope to improve for your next stay. My Best.

New York
Reviewed 1 week ago

I stayed at the Residence Inn during a visit to UB. The room was very nice, It was clean and comfortable. The kitchen was nice and useful. However, I got little sleep due to the traffic noise and parking lot noise. Rooms near the road are not for light sleepers. Breakfast was good. Check - in and check - out...

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Helpful?
Thank nytraveler034
Southwick, Massachusetts
Reviewed 3 weeks ago via mobile

We stayed here for three night in March. The room was a great sized suite. We had room 202. The room was on the first floor in the second building. It was close to the main building for breakfast. The room had a living area with working fireplace. A kitchen with full sized appliances. It was a spacious and comfortable...

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Thank Suzz22
Indianapolis, Indiana
Reviewed 5 weeks ago

Wish we stayed in Buffalo Galleria Mall Residence Inn. Did their best with updating however still showed signs of it being old. The upstairs bedroom had no doors. The girls bed downstairs was a murphy bed. So none of us had any privacy. Wear in tear throughout the unit. Stains on carpet. Shower upstairs drainage was slow. Units are separate...

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Helpful?
Thank mrjonesii
Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Dear MrJonesII, Thank you for taking the time to write feedback about your stay at our hotel, in Amherst, New York. I have already discussed these issues with the maintenance and housekeeping department managers, as we use this type of feedback to make our product better. I apologize that your stay was not exceptional, and I promise to work with...

Toronto, Canada (new comer)
Reviewed 22 January 2017

The suite was fine. Personally I less like the idea of a sofa bed which you have to make it bed (which worked fine) in opposed to double queen beds. Apparently this is what I won with Priceline, and it costs less than a room with 'normal' two beds. Breakfast not that bad, even though it could be a little...

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Helpful?
Thank kusemk
Scott P, General Manager at Residence Inn Buffalo Amherst, responded to this review

Dear Kusemk, Thank you for your feedback. It is always our intention to provide an exceptional stay for all of our guests. As we continue to upgrade our Public Space, we will do everything in our power to keep any disruption to our guest, at a minimum. We hope that will use our location, again, in the future, and you...

Sioux City, Iowa
Reviewed 30 December 2016

We spent a week here on Marriott points. The free parking was helpful for having a rental, the free breakfast was okay but worked, the "happy hour" type events on certain nights of the week were fun (free appetizers/drinks in evenings), and the setting was very homey. The suites are apartment style, not connected to the main lobby. Our executive...

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Thank 300braveheart
Thornhill, Canada
Reviewed 20 December 2016

I found the room to be very spacious and clean. The rooms have full fridges, stoves, microwaves and utensils. The only problem (and a small one) is that you have to drive or walk for the breakfast included. I'm sure that its fine in the summer but a big pain in the winter as I was there on a snow...

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1Thank David K
Innisfil, Canada
Reviewed 16 November 2016

My husband and I stayed here for 1 night. We have never been to this hotel before but were pleasantly surprised. The grounds of the hotel were well manicured and well kept. Check in staff were pleasant, friendly and efficient. We were told that that evening there was going to be free drinks and food served in the lounge. Nice...

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1Thank MLJE
Kalispell, Montana
Reviewed 2 November 2016

We spent 5 nights here and the first night was the worst. Our mattress was completely broken-down and should have been replaced years before. We've never experienced such a horrible bed in a name brand hotel! We arrived after midnight so nothing could be done until the next day. To management's credit, once the maintenance people sat on the mattress,...

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1Thank Jeffrey H
Tallahassee, Florida
Reviewed 31 October 2016

Great location but could use a little updating. Still love it though. Close to good restaurants, shopping, expressways and supermarkets. Easy to get to from anywhere in Buffalo. I stay here every year when I come for a football game.

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Thank ostapchukc

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Buffalo Amherst

Address: 100 Maple Rd, Amherst, NY 14221-2922
Region: United States > New York > Amherst
Price Range: RM577 - RM916 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Buffalo Amherst 3*
Number of rooms: 112
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Also Known As:
Residence Inn Buffalo Amherst Hotel Amherst
Residence Inn Amherst
Buffalo Residence Inn
Amherst Residence Inn
Hotel Style:
#7 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Buffalo Amherst staff and other travellers.
2 questions
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over a year ago
Linden, Michigan

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For two beds, avoid studio (which includes bed and sofa) to double beds. Should cost more, but may be you can negotiate.”
kusemk, 22 Jan 2017 | Read review
“There are only two floors to this hotel/motel so the top floor might be quieter.”
  • Nice sitting area.
  • Kitchen area.
MLJE, 15 Nov 2016 | Read review
“Pick a room at a different hotel.”
suegaylord, 12 Oct 2016 | Read review
“Our blocks were 200 and 300 which face onto Maple. Bit noisy but convenient.”
733manjits, 30 Sep 2016 | Read review
“Buildings near the check in building are very convenient to all.”
trudyt623, 24 Aug 2016 | Read review
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