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Sleep Inn

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254 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Montgomery, Texas
Reviewed yesterday NEW

This place is clean, breakfast is good, service is good and the price is right. It is not the Ritz, but it is also less than $100 a night. You will not be unhappy with a choice to stay here. Location is convenient to most of Buffalo, The Falls and the Border also.

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Helpful?
Thank mematdelta
Syracuse, NY
HOTEL’S FAVOURITE REVIEW
Reviewed 29 October 2016

I was very impressed with my accessible room, close to the front desk and with a shower (with pull down seat) instead of a tub. Also the shower sprayer had a long cord, so easier to use than the stationery type. Clean, efficient, in room coffee in addition to the free lobby coffee/tea and cookies! Also cold, fresh water and...

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Thank Johanna56
About Hotel's Favourite Review
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Johanna56, We enjoyed having you stay with us. This review is exactly why we love what we do. We want our guests to always feel comfortable and right at home. We look forward to welcoming you back in the future. Thank you for sharing your experience with us. Brittney Perillo General Manager

Maryland
Reviewed 27 January 2017

This hotel scores above average in every category. Except size. If you are a single traveler, or maybe a couple staying one night, I recommend the Sleep Inn. Chris, at the front desk, welcomed me and checked me in quickly, happily accommodating my request for a ground-floor room. Our room was clean, well-appointed and the mattress was very comfortable. There...

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Thank Chester329
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Dear Chester329, Thank you for your most recent Trip Advisor comments about our hotel. We take great pride in our property and we are happy you found it to be pleasing and welcoming. I do apologize the size of the rooms were not up to your standard. We look forward to the next time you are in town and we...

Drummondville, Canada
Reviewed 5 January 2017

We have been at this hotel for a few days vacations with the kids. They played in the indoor pool and the spa. The breakfast was really nice and the place is super clean. The staff is friendly and helpful. We would definitively go back if we have to go that way!

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Thank Genevieveowner
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Dear Genevieveowner, Thank you for your review of our hotel. We always like being a place families can come and enjoy time together. We enjoy being a 'home away from home' for all of our guests. We look forward to seeing you again the next time you are in town. Thank you, Brittney Perillo

Bowmanville, Canada
Reviewed 4 January 2017

I have stayed at this hotel dozens of times in the past, NO LONGER! The Management and staff (Brittany & Jason specifically) were cold, showed zero empathy and unapologetic for their actions. A simple phone call and courtesy would have been appreciated and a reasonable expectation. Not sure if it is common practice in the Buffalo area but where I...

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Thank BTreen
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Dear Mr. Treen, We sincerely appreciate your business from previous stays at the Sleep Inn. I apologize that we are unable to accept packages for you in the future unless you are a registered guest. We have enjoyed serving you and hope to be of service to you again in the future. Thank you, Brittney Perillo

Markham
Reviewed 15 December 2016

Stayed here for one night after doing some shopping at the outlet. Room is clean and bright, just a hint of cigarette smell but acceptable. The bed could be a little firmer, but we still had a decent night rest. Location is close to Target and walmart if you want to do some additional shopping at night (24 hrs walmart)....

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Thank gng1412
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Dear CNG27, Thank you for your survey of our hotel. I am happy that you enjoyed your stay with us. We are close to all of the main shopping stores and strip malls and enjoy that our guests can benefit from that. I apologize the bed was too firm for you. If you return please let us know if we...

Hamilton, Canada
Reviewed 8 December 2016

I stay at this hotel about 4 times a year for about the last 6 years or more, you truly feel welcome from the minute you walk in the door.Thank you to all the front desk staff, housekeeping staff and management for always making our stays special.Chris,Jason,and Alicia, a special "thank you" you are all awesome at making guest feel...

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Thank Lori-Ann1967
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Lori-Ann1967, Thank you for your kind words regarding our staff. We always strive to make our guests feel like family and with a review like this, we are so pleased. We are grateful you stay with us and enjoy making your stay every time. I will make sure all of the above staff members are recognized for their efforts in...

Ottawa, Canada
Reviewed 30 November 2016

We were here for two nights. Right from the get go we were impressed by the friendliness and helpfulness of the Front Desk. Chris helped us walk through a messy reservation (our fault using Expedia), and even offered off shift assistance if needed. This Sleep Inn is super clean! It even smells good. Maybe recently upgraded, but housekeeping is really...

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Thank 444Jocelyn444
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

444Jocelyn444, Thank you so very much for your most recent review of our property. Chris and Alecia are great staff members of ours and I will be sure to pass on our gratitude to them for taking such great care of you. We look forward to welcoming you back again.

New Delhi, India
Reviewed 1 November 2016

For our trip to Niagra falls, we found the Sleep Inn to be a great neat hotel that provides value for money. Complimentary included Free hot breakfast & Free WiFi. This hotel is located in a quite area and access easily accessible from I-290. Hotel is maintained very well. Though we stayed only for a night, we plan to return...

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Thank Ashok G
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Hello Ashok G, Thank you for your feedback regarding your stay at our hotel. We are so glad you got to experience a Wonder of the World that is Niagara Falls as well as enjoy our hotel. We look forward to welcoming you back for an extended stay. We have a lot of attractions around our hotel and are sure...

New York City, New York
Reviewed 20 October 2016 via mobile

Very clean and tidy. Compared to one of 'Days Inn' Hotel we stayed on the same trip. Wonderful breakfast buffet although the seats were limited. Various selections of yogurts, there was waffle maker, juices, breads and bagels... We arrived late and left very early in the morning so i couldn't write more about the staff. And no photos because i...

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Helpful?
Thank comey_lote
B_Perillo_GM, General Manager at Sleep Inn, responded to this review

Thank you for your review. We take the cleanliness of our hotel very serious and it is always nice to see our guests enjoy that about us. We know clean rooms and bathrooms are important and make for a great hotel stay anywhere you are. Please come back and see us again soon.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Sleep Inn

Address: 75 Inn Keepers Ln, Amherst, NY 14228-3532
Region: United States > New York > Amherst
Price Range: RM363 - RM727 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sleep Hotel Amherst
Sleep Inn Amherst
Amherst Sleep Inn
Hotel Style:
#3 Family Hotel in Amherst
#7 Business Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn staff and other travellers.
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Questions? Get answers from Sleep Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed on the ground floor, still quiet”
 of 5 bubbles gng1412, 15 Dec 2016 | Read review
“Anyplace to stay in this hotel, you will be comfortable”
 of 5 bubbles Lori-Ann1967, 7 Dec 2016 | Read review
“We were on top floor. Very quiet. Fast elevator service.”
 of 5 bubbles 444Jocelyn444, 30 Nov 2016 | Read review
“Room 110 was just a few steps from the breakfast room and front desk. Also a safer place to be.”
  • Soft, comfy, firm mattress. Clean bedding. Would prefer longer pillows.
  • Nice TV, coffee maker and area to write. Pine tree outside of room.
  • Large shower stall w/pull down seat. Plenty of towels.
  • Plenty of room for your toiletries: lighting is also>adequate
  • Room 110 (an accessible room) King Sized Bed
 of 5 bubbles Johanna56, 28 Oct 2016 | Read review
“I was on 5th floor in a handicapped room. Great accessibility and view was wonderful”
 of 5 bubbles JudyP940, 14 Jul 2016 | Read review
5 of 5