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Sleep Inn

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254 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Caledonia, Canada
Reviewed 22 December 2013

We stayed at the Sleep Inn the week before Black Friday for two nights. It is in a perfect location for shopping. The Staff was very friendly and went out of their way for you always asking if you needed anything. The hotel was very well kept and clean as was our room. The pool was a bit cold but...

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Helpful?
Thank walter l
TimothyStone, General Manager at Sleep Inn, responded to this review

I am so happy that you found our accommodations just exactly what you were looking for, for a weekend of shopping. Our breakfast in the morning is a great way to start the day and the pool and hot tub are perfect for relaxing at the end of a long day. We look forward to your future visits with us.

Toronto, Canada
Reviewed 27 November 2013

I stayed with 2 friends for a shopping trip to the Buffalo area. Hotel was perfectly situated to all stores-outlet mall, large malls and mass merchandise stores. Front desk staff was excellent. The pool area and hot tub were also excellent-clean and well maintained. The complimentary breakfast was very good-replenished when food became low and the area was kept clean...

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Helpful?
Thank Liz S
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you for the great review of your recent stay with us. I am so pleased that you found the hotel to be welcoming and friendly. Our breakfast is a perfect way to start off your day of shopping.

Baltimore, Maryland
Reviewed 23 November 2013

It was a pleasure to stay at this hotel. Everybody starting with the front desk up to GM made our stay as comfortable as possible. We stayed with a group of 50 and our check in went perfect. All of our requests were granted. Location is also nice - many shops and restaurants within walking distance or minutes drive. Will...

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Thank Nostalgia212
TimothyStone, General Manager at Sleep Inn, responded to this review

I am so glad to hear that you and your group had such an enjoyable stay. Thank you for taking the time to share your experience. We look forward to your future stays with us.

Toronto, Canada
Reviewed 19 November 2013

We get away a few times a year to this part of the US and routinely stay at this hotel. It offers great value and is ideally situated for shopping and good eating locations. The staff here are very good at their jobs and go out of their way to be friendly and helpful. Two good examples are Melissa (front...

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Thank cled
TimothyStone, General Manager at Sleep Inn, responded to this review

I would like to thank you for your loyalty to the Sleep Inn and also for taking the time to review your experiences with us. I will be sure to pass along your compliments to both Melissa and Alecia. I look forward to your future visits with us.

Hamilton, Canada
Reviewed 18 November 2013

I have stayed at this hotel several times, and each time they exceed my expectations on customer service. My past weekend stay started with "Welcome Back" from Melissa the front office manager, this made me feel just that "welcome" every staff member that you encounter during your stay here, weather it be Tim the Manager, Melissa, Micheal that works second...

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Helpful?
Thank Lori-Ann1967
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you for the great review. I am so glad that everyone that you encounter at the hotel makes you feel welcome. Every staff member here strives to provide that feeling to each and every guest that we encounter. We all look forward to your future visits with us.

New York City, New York
Reviewed 14 November 2013

The staff was very friendly at this Sleep Inn and the room was very clean. It is located near a couple malls and restaurants. The room was typical although there was no micro or fridge in the room. We didn't have time to check out the pool but it was clean and there was a hot tub too. The breakfast...

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Thank Hostwthemost_13
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you for the very nice review of your recent stay with us. I am very pleased that you found the accommodations clean, comfortable, and the staff friendly. I look forward to your future visits with us.

Reviewed 11 November 2013 via mobile

I usually try not to give bad reviews but my experience at this sleep inn was one that I could not ignore. My husband purchased 2 nights at this inn from priceline's express deals. So upon check-in on Friday late afternoon the front office manager told us that it would be a smoking room. I asked for a change but...

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2Thank carriewly
TimothyStone, General Manager at Sleep Inn, responded to this review

I would like to take this opportunity to apologize for the experience that you had on your recent stay with us. Firstly we value and welcome all of our guests no matter how they booked and we always strive to go above and beyond for each. When booking through the opaque sites like Priceline and Hotwire you don't know what...

Upstate NY
Reviewed 29 October 2013

Stayed just for an overnight, in town for business. Nice location, great staff, room was small, but very clean & comforatable. Very convenient to shopping & retaurants. I would definitely stay here again.

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Thank Lewwil
TimothyStone, General Manager at Sleep Inn, responded to this review

Thank you so much for reviewing your recent stay with us. Our location makes us a great choice when staying in the area. I look forward to your next visit with us!

Reviewed 27 October 2013 via mobile

My wife and I stayed here on a recent trip to Niagra Falls. Very conveniently located right off the highway but on a quiet dead end road. Close to many restaurants, stores, and a mall. Our room was very nice but smaller then average. The breakfast was really good. And there was a very nice pool area that we didnt...

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Helpful?
Thank Kidron733
TimothyStone, General Manager at Sleep Inn, responded to this review

I would like to thank you for taking the time to review your recent stay with us. Our proximity to the Falls and numerous shopping and dining options makes us a great choice for a place to stay. I am happy to hear that you took advantage of our breakfast and I hope that it started your day off right....

GLEN HEAD
Reviewed 13 October 2013

The hotel was clean and comfortable, the pool and hot tub were refreshing, and the continental breakfast was plentiful for all! It is also located near to everywhere we needed to go! What more could you ask for??

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Thank KATHY K
TimothyStone, General Manager at Sleep Inn, responded to this review

I would like to take this opportunity to thank you for taking the time to review your recent stay with us. I am pleased that you enjoyed not only our nice hot breakfast in the morning but also the wonderful pool that we have. I hope that you will choose to stay with us again next time your travels bring...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Sleep Inn

Address: 75 Inn Keepers Ln, Amherst, NY 14228-3532
Region: United States > New York > Amherst
Price Range: RM376 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Priceline, Hotels.com, Travelocity and Choice Hotels so you can book your Sleep Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Hotel Amherst
Sleep Inn Amherst
Amherst Sleep Inn
Hotel Style:
#3 Family Hotel in Amherst
#7 Business Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn staff and other travellers.
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Questions? Get answers from Sleep Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed on the ground floor, still quiet”
 of 5 bubbles gng1412, 15 Dec 2016 | Read review
“Anyplace to stay in this hotel, you will be comfortable”
 of 5 bubbles Lori-Ann1967, 7 Dec 2016 | Read review
“We were on top floor. Very quiet. Fast elevator service.”
 of 5 bubbles 444Jocelyn444, 30 Nov 2016 | Read review
“Room 110 was just a few steps from the breakfast room and front desk. Also a safer place to be.”
  • Soft, comfy, firm mattress. Clean bedding. Would prefer longer pillows.
  • Nice TV, coffee maker and area to write. Pine tree outside of room.
  • Large shower stall w/pull down seat. Plenty of towels.
  • Plenty of room for your toiletries: lighting is also>adequate
  • Room 110 (an accessible room) King Sized Bed
 of 5 bubbles Johanna56, 28 Oct 2016 | Read review
“I was on 5th floor in a handicapped room. Great accessibility and view was wonderful”
 of 5 bubbles JudyP940, 14 Jul 2016 | Read review
5 of 5