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Buffalo Marriott Niagara

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Traveller (103)
Room & Suite (64)
Dining (5)
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Overview
  • Excellent34%
  • Very good42%
  • Average15%
  • Poor4%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Offers from Buffalo Marriott Niagara
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (865)
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Traveller rating
290
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290
338
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All reviewsthe concierge loungeoutdoor poolbreakfast buffetshuttle servicefront desk stafffull servicerooms were very cleanfitness centerbusiness centerking roomwingswalden galleriaparking lotnorth campusminute driveoatmealshopping trip
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1 - 5 of 847 reviews
Reviewed 2 weeks ago

I am loyal Marriott customer, year after year platinum elite, probably within next 12 months lifetime gold elite. The staff at this establishment simply does not care about guests. They don't care about preferences on your Marriott profile. Basic items like soap are missing from...More

Thank 607TomP
Response from scott g, General Manager at Buffalo Marriott NiagaraResponded 2 weeks ago

Dear Tom, Thank you for your feedback regarding your recent stay at the Buffalo Marriott. Clearly, we fell short of any set of minimum expectations and for that I apologize. As the newly installed General Manager of the property, I can tell you that the...More

Reviewed 3 weeks ago via mobile

This isn’t your standard, off university campus hotel; this is a very nice hotel that happens to be off campus. Staff is great. Exercise room is well equipped. Pool looks nice. The bar/restaurant is good for a beer and a bite.

Thank Carolyn W
Reviewed 20 May 2018 via mobile

This hotel has a great location to the university. The campus is so close. Buffalo is 15 min away and the roads are easy to navigate from here. The staff was friendly. It’s a very big hotel with two pools, one inside and one outside....More

Thank _gratzels
Response from scott g, General Manager at Buffalo Marriott NiagaraResponded 5 weeks ago

Thank you for your kind words regarding your recent stay at the Buffalo Niagara Marriott. I thank you for the positive description and appreciate your patronage. with respect to your comments regarding the wait staff, I am most appreciative of your feedback. All comments are...More

Reviewed 8 May 2018

Don't be intimidated by the size and location. Although it's an "older" Marriott and quite big, the staff is excellent, down to earth, and takes care of their guests. Had a nice sized room on the 10th floor with a very comfortable bed. Bathroom was...More

Thank Bob J
Response from scott g, General Manager at Buffalo Marriott NiagaraResponded 8 May 2018

Hello, Thank you for your kind words regarding your recent stay at the Buffalo Niagara Marriott. We appreciate your business, and strive to provide the greatest sense of hospitality that we can provide. It is through positive feedback such as yours that we stay motivated,...More

Reviewed 2 May 2018 via mobile

We arrived late Friday nightpartly because of issues with the jet bridge at the gate. A quick drive from the airport was needed. I was greeted with a hearty hello and bug smile by the young girl at the desk. She acknowledged and thanked me...More

Thank Shona D
Response from scott g, General Manager at Buffalo Marriott NiagaraResponded 2 May 2018

Dear Shona, Thank you for your wonderful comments regarding your recent stay at the Buffalo Niagara Marriott. We pride ourselves and take great satisfaction in providing inspired customer service and your comments suggest that we have staff that gets that!. I can assure you that...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Concierge
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$135 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Amherst
#7 Family Hotel in Amherst
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Amherst
#7 Family Hotel in Amherst
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (103)
Room & Suite (64)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
aaron o
21 March 2018|
AnswerShow all 3 answers
Response from Nicholas B | Property representative |
Hello, My apologies but the lounge is not open on the weekends per Marriott's policy. The lounge does offer all types of beverages, the alcoholic ones are not complimentary but the non are complimentary.
0
Votes
sherng
1 August 2017|
AnswerShow all 3 answers
Response from Nicholas B | Property representative |
Hello, You may call the main line at 716-689-6900
0
Votes
sherng
23 June 2017|
AnswerShow all 8 answers
Response from jon s | Reviewed this property |
Is a casual pizza joint right across the street. A number of places within 1-2 miles
1
Vote
Room Tips
"Just stay away from this place, there are more hotels around"
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"Easy access to highways and Main Street in Williamsville. Shopping, restaurants and more, nearby."
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"No worries staff will assist you very well."
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"D onot stay here"
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