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Comfort Inn University

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Traveller (11)
Room & Suite (27)
Dining (5)
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Overview
  • Excellent52%
  • Very good28%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(58 reviews)
“small pool”(8 reviews)
“waffles”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (438)
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432 results
Traveller rating
219
124
56
19
14
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219
124
56
19
14
Show reviews that mention
All reviewsfront desksmall poolwafflesroom was cleanthe breakfast areamorning breakfastfree breakfast isconvenient locationwould stay here againfirst floorhome away from homemini fridgeshopping tripoff the highwaynoeluniversitybuffalo
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1 - 5 of 432 reviews
Reviewed 1 week ago

Mountie sports teams have been utilitzing this hotel for our sports trips to Buffalo, NY for years. All of our teams like to come back to this particular hotel every year. They say the rooms are clean, staff very friendly, breakfast is awesome, and our...More

Thank Michelle R
Response from Susan C, General Manager at Comfort Inn UniversityResponded 1 week ago

And we enjoy having them, as well. Thank you for letting us know about your teams great experiences, we truly appreciate it and look forward to seeing them again soon!

Reviewed 2 weeks ago

Our 2nd visit was just as pleasing as our first. Room was clean, beds were comfortable and the breakfast selection is definitely above other Choice Hotels. The flavored waffles with cooked apples and cinnamon was an extra special option..

Thank Marsha619
Response from Susan C, General Manager at Comfort Inn UniversityResponded 1 week ago

Thank you for your 5 star review, we are happy to hear that we earned it!

Reviewed 3 weeks ago

I reviewed this hotel in June 2016, and have just visited Buffalo again and stayed here for a second time. It's really 5 stars, because really there is nothing close to this in the price range. Hotel recently renovated, room was immaculately clean. 24 hour...More

Thank DrKK
Response from Susan C, General Manager at Comfort Inn UniversityResponded 1 week ago

There is no greater compliment than such a nice review from a loyal guest like yourself. Thank you so much for the great comments. I am sorry that you had such a hard time finding a parking spot the evening you were last with us,...More

Reviewed 4 weeks ago via mobile

Although supposedly nonsmoking, the public areas and elevators smell like an ash tray. Even my room had an ash tray smell. They must spray a deodorizer in each room each day to mask the spell. The location is poor; not a decent local restaurant nearby....More

Thank BillL64
Response from Susan C, General Manager at Comfort Inn UniversityResponded 1 week ago

I truly apologize for the experience you had at our hotel. I do hope that you will give us another opportunity to show you that this is not a normal issue for us. We are a 100% nonsmoking hotel and we take this very seriously.

Reviewed 10 April 2018 via mobile

I’ve been to this hotel quite a few times when I’m going to Buffalo and Niagara Falls and I’m always extremely pleased. The staff is excellent. The rooms are clean and comfortable. The price is fair. There are plenty of restaurants and stores in the...More

Thank Joe S
Response from Susan C, General Manager at Comfort Inn UniversityResponded 13 April 2018

We appreciate your loyalty to our hotel, thank you and we look forward to seeing you again and again! Kind regards, Susan Carlin General Manager

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Breakfast Available
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$94 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Amherst
#2 Business Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$94 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Amherst
#2 Business Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (11)
Room & Suite (27)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lucille R
21 July 2015|
AnswerShow all 2 answers
Response from Marion B | Reviewed this property |
yes the rooms have hair dryers
0
Votes
Ashley W
29 October 2014|
Answer
Response from Susan C | Property representative |
Hello Ashley! It is normally 21, however, we do make certain exceptions. Please contact us at 716-688-0811 for details. Thanks!
0
Votes
Room Tips
"All kinds of food all over"
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"do NOT stay near lobby, if put there, ask to move. TOO LOUD."
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"If you don't want to smell breakfast in the morning, get a room as far as possible from the lobby"
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"Never stay here!"
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