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Comfort Inn University

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Traveller (11)
Room & Suite (27)
Dining (5)
Overview
  • Excellent52%
  • Very good29%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(58 reviews)
“small pool”(8 reviews)
“waffles”(24 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (434)
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428 results
Traveller rating
216
124
56
19
13
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LanguageEnglish
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216
124
56
19
13
Show reviews that mention
All reviewsfront desksmall poolwafflesroom was cleanthe breakfast areamorning breakfastfree breakfast isconvenient locationwould stay here againfirst floorhome away from homemini fridgeshopping tripoff the highwaynoeluniversitybuffalo
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1 - 5 of 428 reviews
Reviewed 1 week ago via mobile

I’ve been to this hotel quite a few times when I’m going to Buffalo and Niagara Falls and I’m always extremely pleased. The staff is excellent. The rooms are clean and comfortable. The price is fair. There are plenty of restaurants and stores in the...More

Thank Joe S
Response from Susan C, General Manager at Comfort Inn UniversityResponded 1 week ago

We appreciate your loyalty to our hotel, thank you and we look forward to seeing you again and again! Kind regards, Susan Carlin General Manager

Reviewed 4 weeks ago

My husband & I were visiting Amherst for a winter weekend getaway. Our room was on the fourth floor and very quiet. Everything was clean and in good condition. The bed was comfortable with an assortment of pillows. The staff was friendly & helpful. Breakfast...More

1  Thank Cindy B
Response from Susan C, General Manager at Comfort Inn UniversityResponded 4 weeks ago

We are so pleased to hear that you had a great weekend getaway with us! Nothing makes us happier than to have a guest give us a 5 star review and to know that we were everything that you needed from clean and quiet to...More

Reviewed 15 March 2018

Was on 2nd floor, King size bed, Very clean! A housekeeper named Latasha I believe was great willing to help in every way, Very kind, and friendly, understanding! My husband had emergency Triple bypass and was there most of the time alone other than one...More

Thank Linda E
Response from Susan C, General Manager at Comfort Inn UniversityResponded 16 March 2018

We appreciate the time you took to review your stay with us, especially at a time when your family is going through so much! Latasha is truly an asset to our team and I'm pleased to know that you were able to experience her hospitality....More

Reviewed 1 March 2018 via mobile

2nd time staying here November ‘17 & February ‘18. Got an exceptional rate through 3rd party site. Both times clean rooms, clean bathrooms and sufficient breakfast. Breakfast had eggs, sausage & bacon, cereals, muffins & danishes, yogurt, toast & bagels, fruit & juices. The female...More

Thank H3038AGmattb
Response from Susan C, General Manager at Comfort Inn UniversityResponded 16 March 2018

Thank you for your thorough review of your recent stay with us. We are glad to know that we are the perfect fit and everything you need while in our area. We look forward to your future stays! Kind regards, Susan Carlin General Manager

Reviewed 7 February 2018

We stayed 2 nights in this hotel. The hotel offers on site free parking, complimentary breakfast with a small pool and fitness room. This location is easy on and off the highway. The check in staff were very friendly. The rooms are smaller in comparison...More

Thank Michael M
Response from Susan C, General Manager at Comfort Inn UniversityResponded 16 March 2018

We appreciate the time you took to review your stay with us and that you enjoyed your time spent at the hotel. We do hope that you will return to see all of the updates that we are currently undergoing to refresh our common areas!...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$87 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Amherst
#2 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$87 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Amherst
#2 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (11)
Room & Suite (27)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lucille R
21 July 2015|
AnswerShow all 2 answers
Response from Marion B | Reviewed this property |
yes the rooms have hair dryers
0
Votes
Ashley W
29 October 2014|
Answer
Response from Susan C | Property representative |
Hello Ashley! It is normally 21, however, we do make certain exceptions. Please contact us at 716-688-0811 for details. Thanks!
0
Votes
Room Tips
"All kinds of food all over"
Read review
"do NOT stay near lobby, if put there, ask to move. TOO LOUD."
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"If you don't want to smell breakfast in the morning, get a room as far as possible from the lobby"
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"Never stay here!"
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