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Comfort Inn University

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Traveller (11)
Room & Suite (27)
Dining (5)
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Overview
  • Excellent52%
  • Very good28%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(58 reviews)
“small pool”(8 reviews)
“waffles”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Reviews (438)
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219
124
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14
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All reviewsfront desksmall poolwafflesroom was cleanthe breakfast areamorning breakfastfree breakfast isconvenient locationwould stay here againfirst floorhome away from homemini fridgeshopping tripoff the highwaynoeluniversitybuffalo
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111 - 115 of 432 reviews
Reviewed 18 October 2015 via mobile

The hotel is nice environment with kind staff, I'd like to especially mention Marlin for being patient and treating me with such respect despite the numerous times my friends and I had to ask him for things!!! AMAZING BREAKFASTS!!!!!!More

Thank Mendy F
Response from Susan C, General Manager at Comfort Inn UniversityResponded 2 November 2015

Thank you for taking the time to review your stay. We're glad that you had a great experience and that you were well taken care of by Marlin! We appreciate the fact that we earned your 5 star review and we look forward to having...More

Reviewed 14 October 2015

this is a typo on my part as I am 1st time poster. This review is for the Comfort Inn. Sorry beds are awesome! Get the 2 queens room, as other posters have said away from vending machine and elevators for sound sleeping. front desk...More

Thank bethsc12
Response from Susan C, Manager at Comfort Inn UniversityResponded 18 October 2015

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 12 October 2015 via mobile

Clean and good breakfast. Small pool even though we did not use. Helpful staff! Noel helped me check in early after a long drive. She was friendly and courteous. Close to buffalo university. Convenient to shopping too.More

Thank MALOU D
Response from Susan C, General Manager at Comfort Inn UniversityResponded 13 October 2015

We are happy to hear that you had such a great stay while visiting your son at the University at Buffalo. Thank you for your 5 star review and your kind words regarding our friendly staff, especially Noel! We look forward to your future stays...More

Reviewed 12 October 2015

We took the weekend to see the Buffalo Zoo, Niagara Falls and Buffalo History museum. We chose this property because of the high ratings it received on Trip Advisor and decent price. Unfortunately were greeted by reception desk staff upon arrival who were not very...More

Thank berd
Response from Susan C, General Manager at Comfort Inn UniversityResponded 13 October 2015

Thank you for reviewing your stay with us. First, let me apologize for any staff member who was less than friendly and accommodating to you during your stay. Please rest assured that your comments will be addressed with my front office and breakfast staff. This...More

Reviewed 12 October 2015

I have been a regular visitor to this hotel because the price is right , the staff always friendly and it is always clean.This trip was no exception.We checked in with no problem and got the room we asked for One excellent feature is the...More

Thank Shnipson
Response from Susan C, General Manager at Comfort Inn UniversityResponded 13 October 2015

First let me say, thank you, for being a loyal guest of ours, we appreciate your business! I'm glad that you always find our hotel clean and our staff friendly. I'm also happy to know that you enjoy our breakfast, with that being said, we...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Breakfast Available
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Amherst
#2 Business Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$93 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Amherst
#2 Business Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (11)
Room & Suite (27)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Lucille R
21 July 2015|
AnswerShow all 2 answers
Response from Marion B | Reviewed this property |
yes the rooms have hair dryers
0
Votes
Ashley W
29 October 2014|
Answer
Response from Susan C | Property representative |
Hello Ashley! It is normally 21, however, we do make certain exceptions. Please contact us at 716-688-0811 for details. Thanks!
0
Votes
Room Tips
"All kinds of food all over"
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"do NOT stay near lobby, if put there, ask to move. TOO LOUD."
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"If you don't want to smell breakfast in the morning, get a room as far as possible from the lobby"
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"Never stay here!"
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