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Kempinski Hotel Aqaba Red Sea

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1,130 Reviews from our TripAdvisor Community

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There are newer reviews for Kempinski Hotel Aqaba Red Sea
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Showing 799: English reviews
Amman, Jordan
Reviewed 2 weeks ago

I would like to think for all the employees and management for the griet time I spend on the hotel.i have seen a good service and quality of food and an amazing swimming pool and beach and I have and I wonderful room with the good view I wish I come back later to stay with my family in my...

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Helpful?
Thank Ahmad J
Kempinski_AqabaJo, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Valued Guest, We thank you for choosing Kempinski Hotel Aqaba Red Sea for your recent visit to Aqaba. We are delighted to know that you fully enjoyed our services and facilities. We hope to see you again soon. Warm Regards, Oliver Kurscheid Hotel Manager

Manama, Bahrain
Reviewed 2 weeks ago via mobile

Nice hotel for staying as rooms fantastic & wonderful from inside design but hotel lacking three things to upgrade services or administration. 1) No watchman for watching or observing people swimming in the sea as the watchman chair empty all over the day!!! I don't know why they placed the chair near the shore. Is it only as statue?!! Hotel...

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Helpful?
Thank samirgyathi
Kempinski_AqabaJo, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear valued guest, Thank you very much for meeting me personally today. ​P​lease​ allow me​ to thank you​ again​ for sparing the time to share your constructive feedback with us. It is most unfortunate that on this particular occasion, your guest experience was well below the standards of quality and service we strive to maintain here at ​the ​Kempinski​ Hotel​...

Reviewed 3 weeks ago

great hotel for relaxation ..tidy and well-organised and dining is extra ordinary.. but very strict..they keep warning you to not do this or that.May be they are right cuz it's a neat hotel,enjoy it but under surveillance !!

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Helpful?
Thank Khaled A
Kempinski_AqabaJo, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear valued guest, Thank you for sparing the time to share your positive experience about your recent stay at the Kempinski Hotel Aqaba. We are very pleased to know that you have enjoyed your stay with us. However, we would like to extend our sincere apologies if we had caused you any inconvenience by following our internal policies. In the...

Reviewed 3 weeks ago via mobile

In the last review I have talked about a few things which if it's resolved the hotel will be more exciting first all the hotels in the area have a heated pool second the hotel have a Chronic problem they don't have enough king size bed it the forth time I reserve and they tell me in the hotel we...

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Helpful?
Thank Yousef H
Kempinski_AqabaJo, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear valued guest, Thank you for sharing your constructive feedback and for bringing this issue to our attention, we value all guest comments as an opportunity to develop our property and services. Allow me to express my sadness that your recent stay with us was not up to your expectations and there was absolutely a misunderstanding as Kempinski Hotel Aqaba...

Riyadh, Saudi Arabia
Reviewed 4 weeks ago via mobile

Well , im amused and am writing this review in early at the morning , and wondering why Trip advisor only Have 5 out 5 Rating ?! Kempinski aqaba should get at least 6 out of 5 or even more 7 out of 5 !!! , I woke up this morning with the best first look I've ever had in...

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Helpful?
1Thank ABDULRAHMAN D
Kempinski_AqabaJo, Hotel Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear valued guest, Thank you for choosing Kempinski Hotel Aqaba for your vacation and for taking the time to share your positive experience with us. Your feedback is such a great reward for our associates as the entire team is committed to create a remarkable experience for our guests. It is indeed our pleasure to know that your stay with...

Reviewed 4 weeks ago via mobile

We stayed in Kempinski after a lot of recommendations. Although it is a beautiful property at a good location but the service was more than disappointing. We were a family of 10 people and all vegetarians, the hotel did not have much choice so we decide to get back some food from the restaurants but on our way in we...

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Helpful?
Thank Rahul A
Kempinski_AqabaJo, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear valued guest, Thank you for taking the time to review your recent stay at Kempinski Hotel Aqaba Red sea. We are sorry for the inconvenience you faced and appropriate action has already been taken. We hope to welcome you back for another perfect stay. Warm Regards, Oliver Kurscheid Hotel Manager

UK
Reviewed 4 weeks ago via mobile

Recently stayed there ( family break with two kids). Got connecting rooms, Rooms are spacious and beautifully decorated, staff helpful throughout, you feel welcome from the moment you speak with reception ( Mahmoud was very friendly and welcoming ) I like the free in room fridge drinks ( even though My booking is bb only!) even though we hardly used...

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Helpful?
Thank Saif-UK
Kempinski_AqabaJo, General Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Valued Guest, Thank you for being so kind and finding the time to post your holiday experiences with us. We are amused to learn that you have entirely enjoyed your stay with us and very much appreciate your kind comments regarding friendliness of our staff members and overall hotel services. We are highly pleased with your sincere praises of...

Reviewed 30 October 2016 via mobile

Well done Essam and Moath for organising a fantastic evening at the executive lounge to celebrate mine and my fiancés engagement party. A wonderful time was had by all and we thank the Kempinski team for all the effort put into it. We'll definitely be back. Best Regards, Ross and Annie.

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Helpful?
Thank rmhaig
Kempinski_AqabaJo, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you very much for taking this very opportunity and sharing your valuable feedback on your latest holiday at our Resort, we are extremely glad to hear your lovely comments concerning our property.. We do always apply maximum effort to guarantee our esteemed guests a most pleasurable and memorable stay. We look forward to welcoming you again soon....

Amman, Jordan
Reviewed 29 October 2016 via mobile

This was my first visit to the hotel in Aqaba We really had a nice time the employees @ the reception were friendly also at breakfast in the morning & dinner at nite I would like to thank specially Khalid Saoud & Jamal Nawasrah at the peach from recreation for their help & concern & kindness I recommend this hotel...

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Helpful?
1Thank sweisssuzan
Kempinski_AqabaJo, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear valued guest, Thank you for taking the time to review your recent stay at Kempinski Hotel Aqaba Red Sea. It was our pleasure hosting you, however, we are sorry for the inconvenience you faced and appropriate action has already been taken. We hope to welcome you back for another perfect stay. Warm Regards, Oliver Kurscheid Hotel Manager

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 29 October 2016 via mobile

Very nice hotel, well located, small and neat. Staff can be nicer, especially some host in the breakfast restaurant called "Anna" where i asked her to smile and she replied what for ?!!! There is a very load music from the party boats in front of the hotel late at night and early in the morning, which is pretty annoying....

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Helpful?
Thank A TripAdvisor Member
Kempinski_AqabaJo, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear valued guest, Thank you for taking the time to review our property. We are happy that we were able to provide you a five stars and clean accommodation and service and we wish to have you again as our guest. Warm Regards, Oliver Kurscheid Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Free Breakfast
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Gracefully situated on the white sandy beaches and azure waters of the Red Sea, The Kempinski Hotel Aqaba offers a transcendent sensory experience. With an array of culinary options, leisure activities, and top-tier pampering and perfectly at home within its picturesque surroundings, this resort is heaven to explorers and leisure seekers alike. Set against a stunning backdrop, the hotel combines the warmth of the Jordanians with the highest standards of a luxury European resort. Style is contemporary chic and the resort’s fascinating tear drop design guarantees sea views from every room, complemented by luxurious facilities and state-of-the-art technology. There are three lounges and three eateries to choose from serving everything fromextensive gourmet buffets, delicious fresh seafood and an assortment of tantalising treats. At night the hotel blossoms with wondrous façade lighting, paving the way for an unforgettable evening of cocktails and malts, around the sunken pool or at Aqua Lounge, a favourite with romantics due to its gorgeous views of the Red Sea.For pampering and healing both inside and out, Kempinski The Spa offers a journey of tranquility with treatments using an assortment of luxurious elixirs and ingredients. With a fully equipped gym overlooking the ocean, the resort offers everything your body needs to unwind and rejuvenate. It goes without saying that the diving here is incredible and guests can explore the largest collection of natural soft corals in the world when delving into the glittery, calm waters. Aqaba is a warm and inviting city, fringed with palm trees, shopping and a vast array of leisure, sporting and entertainment facilities. Ideal for year round sunshine, Kempinski Aqaba is the perfect location to explore all the delights that Jordan has to offer. ... more   less 

Additional Information about Kempinski Hotel Aqaba Red Sea

Address: King Hussein Street | PO Box 1441, Aqaba 77110, Jordan
Region: Jordan > Al Aqabah Governorate > Aqaba
Price Range: RM725 - RM1,009 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Aqaba Red Sea 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Kempinski Hotel Aqaba
Hotel Style:
#1 Spa Hotel in Aqaba
#1 Romantic Hotel in Aqaba
#1 Luxury Hotel in Aqaba
#1 On the Beach Hotel in Aqaba
#2 Family Hotel in Aqaba
#4 Business Hotel in Aqaba
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Aqaba Red Sea staff and other travellers.
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4 months ago
Tel Aviv, Israel
1 month ago
Tel Aviv, Israel

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Questions? Get answers from Kempinski Hotel Aqaba Red Sea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have beautiful sea views. Great sunsets and private beach with safe swimming.”
 of 5 bubbles _lindadlloyd, 26 Nov 2016 | Read review
“delux room all rooms sea view”
 of 5 bubbles ahmadaC4807NA, 23 Nov 2016 | Read review
“Junior suites and upwards are worthwhile”
 of 5 bubbles JHMH1959, 18 Nov 2016 | Read review
“simple but I can see the view is nice.”
 of 5 bubbles abujwaiedyasmeen, 17 Nov 2016 | Read review
“Nice views on the sun set,sow quite hotel,friendly staff good service on the beach.”
 of 5 bubbles 601ahmadj, 17 Nov 2016 | Read review
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