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The Westin Nagoya Castle

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497 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Reviewed 8 October 2016 via mobile

Excellent customer service to help us in anything we need, astounding view of the Nagoya Castle at any time and easy access through shuttle bus. Recommended if you are looking for space, service and quality.

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Helpful?
Thank Carmelotumtum
Redmond, Washington
Reviewed 4 September 2016 via mobile

This is a nice hotel with a great staff. But for me, the pros cannot outweighs the cons and I would not stay here again. If the following things are not important to you, then this would be a great place to day. Pros: Nice hotel in a good location. I had a decent size room with a view of...

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Helpful?
Thank Robert H
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for your stay at The Westin Nagoya Castle. As you pointed out, our fitness club opens at 11:00 am. We are sorry for your inconvenience. Also, we don’t have a club lounge in our hotel, therefore we cannot offer happy hour as you have expected. We regret that we cannot meet your expectation in some ways,...

Singapore, Singapore
Reviewed 28 August 2016

Stayed once for 2 nights. The staff especially at the concierge was very helpful and more than willing to make my stay enjoyable, the view of the Nagoya castle from my room was great. The hotel is quite close to the Nagoya station, about 5 minutes by taxi. The food was decent. The only minus point of the hotel is...

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Thank JJ_St01
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for staying at The Westin Nagoya Castle. We are pleased to receive such a positive comments. We are also glad that you enjoyed the view of Nagoya Castle from your room. We are looking forward to welcoming you at our hotel again.

Charlotte, North Carolina
Reviewed 31 July 2016

We are traveling through Japan on vacation and made a stop at this great hotel. Transportation: Has a nice shuttle that runs to Nagoya Train Station every hour which is a welcomed benefit as the hotel is not particularly convenient to trains or subway. Location: As mentioned above it is not in the city center. However, from a tourist perspective...

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Thank TravelCov
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for staying at The Westin Nagoya Castle. We appreciate to receive many opinions and feedbacks from you. We will continue to do our best to satisfy our guests. We look forward to your return in the future.

Washington, DC
Reviewed 18 July 2016 via mobile

I'm not sure why some people complain about this property, it's just great! Free hourly shuttle from Nagoya station deals with the headache of bags on the subway. That said the Segencho station is only ten minutes away and it's an easy and flat walk. McDonald's is open 24 hours and their breakfast is cheap and because Japan does everything...

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Thank thetravelbeagle
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for staying at The Westin Nagoya Castle. We appreciate to receive many opinions and feedbacks from you. We would be continuing to emphasize human resources development to deliver high level of customer service. We look forward to your return in the future.

Reviewed 16 July 2016 via mobile

On our first driving trip through Nagoya, we discovered this little gem in a part of Nagoya with the most incredible view of Nagoya castle. The room was large by Japanese standard. The breakfast was great. Try to get a executive floor room that comes with a nice lounge for the quiet afternoon cuppa. Only caveat, driving yourself around will...

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Thank Godzilla5
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for staying at The Westin Nagoya Castle. We appreciate to receive many opinions and feedbacks from you. We are looking forward to welcoming you at our hotel again.

Manila, Philippines
Reviewed 6 July 2016

We had a view of the Nagoya Castle both day and night. Great service and assistance. The room was spacious, toilets were clean full of the usual amenities and functionality. The beds were nice to sleep in and the usual room amenities with coffee and tea.

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Thank Joel D
Bangkok, Thailand
Reviewed 26 June 2016 via mobile

The hotel is located near Nagoya Castle. It is not convenient though as the nearest train station is about 15-20 min walk. The hotel looks very old and worn-out. Our room is facing the Nagoya Castle. The view looks just like painting, which is nice. The service is average. We tried to ask for restaurant reservation, but it took 30...

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Thank JiravatJom
Reviewed 10 June 2016 via mobile

We were treated to a breathtakingly spectacular view of the Nagoya Castle from our room. Its even more beautiful at night with the light-up although albeit only until 11pm. The front desk (Hiroshi) and conceige (Ryoko) were both exceptional in making our stay very comfortable. They paid special attention to ensure that we only savour the best cuisines and sightseeing...

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Thank dsmyip
Hong Kong
Reviewed 10 June 2016 via mobile

If you like a view of the castle from morning until night, this will be a good choice. Ask for a room with a view. Other than the view, there isn't much for this hotel. There is nothing nearby. You'll hve to travel back to the city center if you want to eat out. As we only stayed for a...

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Thank laureina

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
All day dining Boulogne
All day dining Boulogne
Cuisines: International
Nshinomaru
Nshinomaru
Cuisines: Japanese
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Nagoya Castle

Address: 3-19 Hinokuchicho, Nishi-ku, Nagoya 451-8551, Aichi Prefecture
Region: Japan > Chubu > Aichi Prefecture > Nagoya > Sakae / Fushimi / Nagoya Castle
Price Range: RM536 - RM4,307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Nagoya Castle 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Westin Nagoya Castle Hotel Nagoya
Nagoya Westin
Hotel Style:
#7 Luxury Hotel in Nagoya
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Nagoya Castle staff and other travellers.
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Questions? Get answers from The Westin Nagoya Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view of castle is sagoi- awesome!”
 of 5 bubbles jeffm18, 5 Feb 2017 | Read review
“Try to get a room facing the castle.”
 of 5 bubbles 630ChristineJ, 2 Nov 2016 | Read review
“The rooms facing the nagoya castle is recommended.”
 of 5 bubbles JJ_St01, 27 Aug 2016 | Read review
“Get a castle view room.”
 of 5 bubbles TravelCov, 31 Jul 2016 | Read review
“Request a room on the Castle facing side of the hotel.”
  • twin room
 of 5 bubbles BBCH2014, 1 Apr 2016 | Read review
5 of 5