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Kanazawa Hakuchoro Hotel Sanraku

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6-3 Marunouchi, Kanazawa 920-0937 Ishikawa Prefecture
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (273)
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Panoramas (10)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 31/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kanazawa Hakuchoro Hotel Sanraku
Updated 31/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 134 hotels in Kanazawa
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel is located in a prime spot for guests to visit well-known attractions such as Kanazawa Castle Park, the Kenroku-en gardens, Higashi Chaya Machi district, the 21st Century Museum of Contemporary Art and the Ohmicho Market. We offer natural hot-spring of soft aromas. Try your unexperienced healing and ease your mind with our Onsen.
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Room & Suite (188)188
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Sauna
Bar / lounge
Table tennis
Books, DVDs, music for children
Highchairs available
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Wine / champagne
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Hand massage
Head massage
Hot spring bath
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Interconnected rooms available
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English, Japanese
449Reviews5Q+A16Room tips
Traveller rating
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Popular mentions
Lexy P wrote a review Jul 2020
Toronto, Canada131 contributions113 helpful votes
My husband and I stayed at the hotel for four nights. The hotel is a bit of a trek from the train station, if you are walking with luggage, but the location can’t be beat for access to the two big sites in Kanazawa, the Castle and Kenrokuen. The front desk staff at the hotel were lovely. They were very well prepared and it was very nice to have staff that spoke English (although we could have muddled through with broken Japanese). They were prompt in getting us checked in and very helpful with their explanations of where things were situated in the hotel Our room was fine. Enough space for the two of us. There was some stains on the carpet, but other than that the room was immaculately clean. My one complaint about the room was the pillows. They were so hard. We find that most Japanese hotels offer very hard pillows and it makes for uncomfortable stiff necks in the morning. If there had been some nice fluffy pillows it would have been great We had a kaiseki dinner at the hotel’s restaurant one evening. It was excellent. The food was prepared and presented in a traditional fashion. The service was bar none and the food was delicious My only other complaint about the hotel was with regard to breakfast, and it was only one of the mornings. There are a lot of rules in place right now due to Covid and we were more than happy to follow the rules during breakfast to ensure everyone’s safety. However, on the Saturday morning we were there, it was busy and several other patrons did not feel the need to properly mask or wear the gloves that were offered, when at the buffet. There was one family in particular that had no masks, no gloves and were coughing and sneezing, as well as one other woman who did not wear gloves or a mask. As it was busy we could not grab the attention of the manager to inform him of their flagrant disregard for the “rules”. We opted to leave our breakfasts half eaten in order to preserve our health. The other three mornings we enjoyed breakfast without issue and everyone following the rules
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Date of stay: July 2020Trip type: Travelled as a couple
2 Helpful votes
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jerry v wrote a review Jul 2019
Sydney, Australia9 contributions
Hotel's Favourite
Just perfect hotel for location to Kenroku-en gardens and Kanazawa castle, not far from main hub of the city,and station.Hotel staff were unbelievably helpful and polite.Breakfast buffet was included with our deal and totally different to what we are used to,but a great experience no doubt.The hotel rooms are clean and very comfortable.
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Date of stay: July 2019Trip type: Travelled with family
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Response from hotel_sanraku, Sales and marketing department at Kanazawa Hakuchoro Hotel Sanraku
Responded 30 Dec 2019
Dear jerryvU2363BY, Thank you very much for sharing your positive feedback. We are pleased to know that you appreciated the convenient location of our hotel as much as we do. Our hotel is centrally located, it is easy to walk to many popular places in Kanazawa. We are also happy to hear that you found our staff very helpful and polite. Our team will be looking forward to welcoming you back in our property. Kind Regards,
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rememr wrote a review Nov 2019
Singapore, Singapore778 contributions199 helpful votes
Great location. Within walking distance to Kenroku-en garden, Kanazawa Castle, Omicho Market, Higashi Chaya District. Room prices differ by checkin time. During checkin, we were given a really kawaii hand drawn map of nearby attractions and eateries in English. We booked a traditional Japanese room with futon beds. The room is spacious and clean. The onsen is the highlight. There are yukata that we can wear to the onsen area via a dedicated onsen elevator. The afternoon is not crowded at all, gets more crowded in the evening and night time. And I guage the morning to be the most crowded. Breakfast is good. Service is great. All in all I recommend this property.
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Date of stay: November 2019Trip type: Travelled with friends
1 Helpful vote
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TheLongTac wrote a review Sep 2019
Sydney, Australia45 contributions27 helpful votes
* A beautiful hotel with the most modest exterior. * Located a gentle stroll from Kenrokuen. * A delicious and bountiful breakfast buffet * A well appointed onsen - ladies and gentlemen's onsen change through the day so you can experience both. * Delightful olde world styled lobby. * Comfortable rooms. * Professional, courteous staff service
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Date of stay: July 2019
Value
Cleanliness
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Dalia wrote a review Aug 2019
7 contributions14 helpful votes
The location was perfect for us. We were able to easily walk or grab a bus to what we needed to do. Delicious dinner options nearby. Breakfast was delicious. We ate early and enjoyed that everything was readily available and fresh. Beds were comfy. Room was small as expected but we only needed to be comfortable for getting ready and sleeping. Beds met those needs just fine. The price was right, I'm not feeling short changed, however, I expected better front desk service. It just always felt like they were just going through the motions. I've had excellent service at other places in Japan, even convenience stores, so when the hotel that gets great reviews seemed lacking it's noticeable. Overall, a good stay as there were not any real negatives to speak of.
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Date of stay: May 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
2 Helpful votes
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Response from hotel_sanraku, Sales and marketing department at Kanazawa Hakuchoro Hotel Sanraku
Responded 30 Dec 2019
Dear 546dalia, Thank you very much for taking the time to review our hotel. We are pleased to know that you took advantage of the location of our hotel during your visit; however, we apologize for not exceeding your expectations regarding the quality of our front desk services. We appreciate your valuable comments as it helps our team identify the areas we should fix to improve the guest experience. We will be sure to share your comments with our team, as we work really hard to provide excellent service to all our guests. We are looking forward to having you again as a guest in our hotel. Kind Regards,
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PRICE RANGE
US$93 - US$384 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuHokurikuIshikawa PrefectureKanazawa
NUMBER OF ROOMS
85
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Frequently Asked Questions about Kanazawa Hakuchoro Hotel Sanraku
Which popular attractions are close to Kanazawa Hakuchoro Hotel Sanraku?
Nearby attractions include Kanazawa Castle Park (0.2 km), Kanazawa Castle (0.3 km), and Kanazawa Phonograph Museum (0.4 km).
What are some of the property amenities at Kanazawa Hakuchoro Hotel Sanraku?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kanazawa Hakuchoro Hotel Sanraku?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kanazawa Hakuchoro Hotel Sanraku?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kanazawa Hakuchoro Hotel Sanraku?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Kanazawa Hakuchoro Hotel Sanraku?
Conveniently located restaurants include Kourin Sushi, Emblem Social Bar Kanazawa, and Morihachi Honten.
Are there opportunities to exercise at Kanazawa Hakuchoro Hotel Sanraku?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Kanazawa Hakuchoro Hotel Sanraku?
Yes, dry cleaning and laundry service are offered to guests.
Does Kanazawa Hakuchoro Hotel Sanraku offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Kanazawa Hakuchoro Hotel Sanraku?
The staff speaks multiple languages, including English and Japanese.