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Traveller (464)
Room & Suite (109)
Dining (95)
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Overview
  • Excellent66%
  • Very good24%
  • Average3%
  • Poor4%
  • Terrible3%
Travellers talk about
“massage chair”(11 reviews)
“onsen bath”(5 reviews)
“beef”(4 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (162)
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All reviewsmassage chaironsen bathbeefsound systembeautiful ryokanreception areajapanese experiencehigh endlake akansashimionsen streetthe hotel staffjapanese hotelshokkaido tripricetop floorlake view
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1 - 5 of 34 reviews
Reviewed 23 January 2018 via mobile

Superlative in every respect. Entrance, welcome, service, decor, design, architecture, rooms, food- enchanting. As minor a criticism- the rooms are too hot (its minus 12 degrees outside) and the strange food takes getting used to, but the chefs are more than accomodating- just ask/ arrange...More

Thank JEHSAH
Response from 鄙の座, 支配人 at HinanozaResponded 26 January 2018

The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. I am very pleased to have you in your stay at this time. We hope that you will be able to enjoy this hotel. We will continue to provide guidance...More

Reviewed 25 August 2017 via mobile

This is my third visit. Everything in the hotel become old. Staffs not professional as before. Price still very high. Some furniture in my room even broken. I can't even see smile on staffs' face. As a conclusion. No fourth visit.More

Thank Nyson
Response from 鄙の座, 支配人 at HinanozaResponded 27 August 2017

The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. When you use this time, it is not possible to provide satisfactory hospitality, we apologize to all the staff heartily. It is the mission of our hotel industry to offer...More

Reviewed 22 August 2017

This ryokan is featured in many books showcasing the best Japanese hotels. Located on the side of Lake Akan, we drove here after our visit to Furano. The onsen street area is basically on one area of the lake and most of the hotels are...More

Thank Peter C
Response from 鄙の座, 支配人 at HinanozaResponded 25 August 2017

The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. I am very pleased to have you in your stay at this time. We hope that you will be able to enjoy this hotel. We will continue to provide guidance...More

Reviewed 9 July 2017 via mobile

Had to move from suite room 501 to 401 in middle of the night cos the air conditioner failed to function. 401 only has two chairs while 501 has a sofa set good for lounging. Food was average unless you like plain steamed or cold...More

Thank Hotabouthotspring
Response from 鄙の座, 支配人 at HinanozaResponded 11 July 2017

The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. When you use this time, it is not possible to provide satisfactory hospitality, we apologize to all the staff heartily. It is the mission of our hotel industry to offer...More

Reviewed 1 June 2017 via mobile

We spent one night here during our Hokkaido trip. The hotel is beautiful and really quiet and peaceful. The moment you enter you are in a zen and quiet place. Service was very professional and great. The room we had was beautiful. It was on...More

Thank rotterdamerik
Response from 鄙の座, 支配人 at HinanozaResponded 3 June 2017

Thank you very much for staying at Akan Tsuruga Bessou HINANOZA the other day. We are pleased that our staff is happy with your stay at this time. Also, concerning the two points you pointed out this time, I am very sorry. We hope that...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Room Service
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Spa
Hot Tub
Restaurant
Details
Price range
US$612 - US$1,109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kushiro
#1 Onsen Hotel in Kushiro
#2 Spa Hotel in Kushiro
Room types
Suites, Accessible rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$612 - US$1,109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kushiro
#1 Onsen Hotel in Kushiro
#2 Spa Hotel in Kushiro
Room types
Suites, Accessible rooms, Non-Smoking Rooms, Smoking rooms available
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Traveller (464)
Room & Suite (109)
Dining (95)
Pool & Beach (8)
Family and Play Areas (1)
Questions & Answers
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PatriciaPoo
Room Tips
"Check room description carefully before booking if you want the view of Lake Akan"
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"Higher floors have fewer rooms and all with lake views."
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"Lake view room if you can afford"
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"Remember to book a lake view room if at all possible"
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