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Hotel Neushloss Otaru

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Hotel Neushloss Otaru
Hotel Neushloss Otaru
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204 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Phuket, Thailand
Reviewed 4 weeks ago via mobile

My wife and I decided to have a quick post-marriage runaway trip to Japan, and I would say the stay here, albeit short, is the pinnacle of the whole trip. We book for the hotel to pick us up at the Otaru station. It is an hourly transfer service between Otaru station and the hotel. There are also free parking...

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1Thank Vicente5715
Jakarta
Reviewed 31 January 2017 via mobile

if arrive from otaru station. you can go to itarh terminal for bus to otaru aquarium. the. walk up hill to the hotel. or taxi cost 2000 yen. room have own onsen tub. they also have public bath room. bfast can choose american or japanesse style hotel have spectacular surrounding view. even room window is nice

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1Thank Sudarsono L
Singapore, Singapore
Reviewed 24 January 2017 via mobile

Stayed for 2 nights and chose this hotel for the magnificent views. Staff spoke some English and was pick up at train station by hotel shuttle. Checkin was smooth. Room had a onsen tub in the bathroom with views of the sea. Had a double room on the 5th floor, room was small with furniture placement. The French food was...

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Thank Michael C
Reviewed 27 December 2016 via mobile

This hotel is excellent! great view of ocean from in my room ,private onsen,cleanness,quiet anywhere and quiet room ,I think there are excellent all of them.I had so good time. We spent a quiet day at this hotel.So everyone can relax. Also dinner and breakfast are both delicious. If there's one thing I don't like very much ,almost hotel workers....

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Thank wmyb
Los Angeles, California
Reviewed 1 August 2016

This hotel located on top of a hill and can see either sunset/sunrise (depending on the room) from your window. The room itself is small but is very charming; it is not a traditional Japanese architecture but rather European style. There are lots of trees surrounded and can hear birds perching. Each room comes with private onsen, though the water...

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1Thank 4lovinglife
Stockholm County, Sweden
Reviewed 17 May 2016

This hotel is situated on top of a hill at the side of the ocean, we went there for christmas 2014 and stayed in a room with private onsen - views overlooking the ocean. Because it was winter and lots of snow outside it was extra cozy sitting in the warm bath while looking at the snow storm outside -...

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2Thank Mark A
Singapore, Singapore
Reviewed 22 October 2015 via mobile

This hotel is up on a hill about 6.9km from Otaru. I went for a Japanese/ Western with Seaview for private bath. The private bath is a total relaxation at the comfort of your room. The room will give u a great sunrise view. The breakfast is very good even is not a buffet. The fine dining french dinner is...

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2Thank Leslie3663
Vancouver, Canada
Reviewed 22 July 2015

Away from the central district of Otaru, the hotel looked a little strange alone on top of the hill in the Shukutu district near the aquarium. We had a room towards the east with a parking below, but beyond it was a view of Shukutu, including the aquarium, the Herring Mansion (Nishin Goten) and the ocean. This was seen not...

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2Thank Chuzaa
Reviewed 19 February 2015

Really good hotel with courteous and great staff. The private in room bath overlooking the mountain side and crashing waves over the sea is just breathtaking. Food was just amazing, modern French fine dining degustation using local ingredients and Japanese influences.

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2Thank Jinesh M
Reviewed 11 February 2015

The sort-of German theme to the place is interesting, but during our stay we had seemingly endless snow fall, and to have your own onsen with a window onto the snowy rocks and sea below is just very cool indeed. If you're here in winter, prepare for massive snow!

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1Thank Philip M

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Laundry Service

Additional Information about Hotel Neushloss Otaru

Address: 3-282 Shukutsu, Otaru 047-0047, Hokkaido
Region: Japan > Hokkaido > Otaru
Price Range: RM598 - RM1,910 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Neushloss Otaru 4*
Number of rooms: 57
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Also Known As:
Hotel Neushloss Otaru Hokkaido
Hotel Style:
#3 Family Hotel in Otaru
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No reason to choose "the ocean view side" as both sides have great views.”
 of 5 bubbles Chuzaa, 21 Jul 2015 | Read review
“The private baths are a special "treat".”
 of 5 bubbles DrLFoodie, 21 Dec 2014 | Read review
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