Authent Hotel Otaru

Authent Hotel Otaru

Beautiful view from the hotel
Traveller (327)
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Room & Suite (203)
和食「入舟」
Dining (107)

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About

4.0
#2 of 17 hotels in Otaru
4.3 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value

See why so many travellers make Authent Hotel Otaru their hotel of choice when visiting Otaru. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

As your “home away from home,” the hotel rooms offer a refrigerator and air conditioning, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, room service, and a gift shop while staying at Authent Hotel Otaru. In addition, Authent Hotel Otaru offers a sauna and a lounge, which will help make your Otaru trip additionally gratifying. And, as an added convenience, there is paid private parking available on-site.

For those interested in checking out popular landmarks while visiting Otaru, Authent Hotel Otaru is located a short distance from The Site of Temiya Line (0.2 mi) and Suitengu (0.4 mi).

While visiting Otaru, you may want to try some tapas at one of the nearby restaurants, such as Ichinoya.

Should time allow, Otaru Canal, JR Otaru Station, and Otaru Art Base are some popular attractions that are within walking distance.

We’re sure you’ll enjoy your stay at Authent Hotel Otaru as you experience all of the things Otaru has to offer.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Sauna
Hot bath
Bar / lounge
Banquet room
Meeting rooms
Massage
Car park
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Baggage storage
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air purifier
Air conditioning
Room service
Telephone
Refrigerator
Flatscreen TV
Hair dryer
Bottled water
Wake-up service / alarm clock
Room types
City view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
Japanese

Location

2-15-1 Inaho, Otaru 047-0032 Hokkaido
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
New Chitose Airport
71.6 km
See all flights
Okadama Airport
32.7 km
See all flights
486Reviews4Q+A12Room tips
Traveller rating
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Detailed Reviews
Marco Grava wrote a review Feb 2020
Rome, Italy
5.0 of 5 bubbles
When I booked this hotel I was not impressed by the way it looks from the outside and overall paid very little attention to it as I was bound to spend just one single night here. When I arrived I was pleasantly impressed; the inside looks very nice, much better that the anonymous outside. Rooms are spacious and very clean, the location is great, close enough to the old railway and the canal (which is exactly where I wanted to go) without being in the middle of the most crowded places. Service is very attentive and the place also features a small shop, a cafeteria and other public spaces where you can sit back and relax. It was a pleasant surprise.
Read more
Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 斎藤 英伸, 支配人 at Authent Hotel Otaru
Responded 27 Feb 2020
Thank you very much for your review. We are glad you stayed comfortably in Our Hotel. We are deeply obliged to you for your kind compliments. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We look foward to welcoming you back at the Authent Hotel Otaru.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sheronlee wrote a review Dec 2014
Malacca, Malaysia
3.0 of 5 bubbles
My friend and I stayed 1 night. The hotel is located 7 minutes from Otaru JR station. For those who travelled via train, once you exit from the station (there's only 1 exit) cross the road. You will see Dormy Inn on your left. Walk for about 70 meters till you see this building 'Happy Play Land' on your left. Then take a right turn into a covered shopping alley. Walk right till the end and turn left. You will see the hotel.

The room size is reasonable. However most of the staff can only understand very limited English.
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Date of stay: December 2014Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mfazriyulianto wrote a review Aug 2014
Jakarta, Indonesia
3.0 of 5 bubbles
If you look for just room with good location, this is the place.

The room just being renovated, small like other Japanese hotel, standard Japanese service.

Location is superb because near train station and all central attraction.

My warning: don't try dinner in this hotel. Expensive with same quality with outside restaurant , and there're plenty near there.

Please choose the room not facing the street
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Date of stay: August 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cordo C wrote a review Aug 2023
1.0 of 5 bubbles
Do not book this hotel if you have any standards for yourself. This hotel is very dated and it smells terrible. They have a room for smoking. Yet the entire hall way smells like mold and cigarette smoke. Every night we rushed through the halls to get to our rooms. Thank goodness we brought fragrance spray to help our room with the atrocious odors. As for management, the manager is extremely racist and rude. Aside from his egregious racist attitude, he refused to give us extra pillows because I have neck pain issues. They weren’t any help with Yamato Transportation. Every hotel we have stayed at in Japan (Fukuoka, Kyoto, and Tokyo) have assisted us with Yamato Luggage. This hotel was the exception. We had great experiences at every hotel in our trip around Japan but this hotel! I would give it a complete F!
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Date of stay: August 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Do not book this hotel if you have any standards for yourself. Hotel smells like cigarettes and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from authenthotel otaru, 支配人 at Authent Hotel Otaru
Responded 19 Sept 2023
Thank you very much for using our service. Based on the opinions we received this time, all of our staff will go back to the basics and work hard to provide services that are from the customer's perspective. Authent Hotel Otaru Maneger
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MikeYong1A wrote a review Jul 2016
Singapore, Singapore
3.0 of 5 bubbles
Stayed for one night only but quite liked this hotel. Short walk to anywhere. Bed was super comfortable. Concierge staff was helpful. Arrived early and was give the room so really appreciated that. Asked about the bath but hotel staff did not really promote it so we gave that a miss.
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Date of stay: July 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PAXX3483 wrote a review Aug 2014
Singapore, Singapore
4.0 of 5 bubbles
The hotel lounge is spacious. Our 7th floor room is average but everything works well. The room has coffee and tea making facility, fridge, TV, (local channels) and slippers. Bathroom has been provided with toiletries like toothbrush, cottonwool and earbuds besides the standard stuff. A short 5 minute walking distance to the yummy sushi street, the historic Otaru canal, many other eateries like the yakitoru restaurants, the Letao cheesecake cafe is 10-15 min walk and a 24-hour convenience store is located right across the hotel. Shopping is also nearby. There is a car park for guest use and it's ¥1000 per night.
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Date of stay: August 2014
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: A higher floor eg 7th floor has a view of the mountains.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
crissy J wrote a review Aug 2017
Muntinlupa, Philippines
4.0 of 5 bubbles
Located just a short walk from the Otaru train station and a couple of blocks from the Otaru Canal. it's a good hotel to stay in when visiting Otaru.

Rooms were a good size and clean. Rooms are a good size for triple sharing to be comfortable.
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Date of stay: February 2017
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Authent27-8100, お客様担当マネージャー at Authent Hotel Otaru
Responded 28 Aug 2017
Dear crisskulit, Thank you for your review and we are happy that you enjoyed your stay with us. We are looking forward to welcoming you back to Authent Hotel in a different season next time.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
patarapong wrote a review Jul 2014
Bangkok, Thailand
3.0 of 5 bubbles
i walked in at 7pm to have a tripple room for 27400yens without breakfast,very expensive for a very simple room in a not so good location hotel. the hotel has no impressive services nor room and facilities,a bit far from attractions,you have to walk 10 to 15 minutes . many other hotels cheaper than this are in better location. not reccommend for other trvellers.
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Date of stay: June 2014
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlotte D wrote a review Mar 2014
Perth, Australia
5.0 of 5 bubbles
We stayed in Otaru for only one night and wanted to be somewhere close to the canals, train station and, most importantly, close to 'sushi street'. Authent Hotel was in walking distance from the station (even with two heavy bags in tow) and easy to find. The staff were friendly and helpful, from checking us in slightly early, to giving us advice on where to dine and maps to find our way around.
The rooms themselves are on the smaller side to what we are used to in Australia but hey, it's to be expected in Asia and the rooms are by no means uncomfortable. The bathroom amenities are fantastic and the bath was definitely enjoyed after too long in the cold outdoors.
I would stay here again and recommend to friends.
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Date of stay: February 2014
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonnotheskier wrote a review Jan 2019
Perth, Australia
5.0 of 5 bubbles
The staff are amazing; nothing is too much trouble for them.
I was very happy with my room, although the view was mostly a huge concrete wall.
I used the Onsen a couple of times and it is very good. Not natural hot water, but who cares? The temperature was very good - challenging even!
I didn't eat in house other than breakfast, (very decent buffet selection) because the restaurant prices look scary, and there is a great deal of cheap options in the area.
Location is excellent, not far from the train, busses right outside, and walking distance to all the main downtown area.
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Date of stay: January 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Authent27-8100, フロント オフィス マネージャー at Authent Hotel Otaru
Responded 27 Jan 2019
Dear Jonnotheskier, Thank you for leaving a review here for us. We are glad that our staff were at your service and you enjoyed your stay with us. There is nothing more important to meet our guests' expectations and assist them all we can during their stay. We are striving to make Authent Hotel Otaru the Home away from Home for all our guests visiting Otaru. We are looking forward to welcoming you back to Otaru again on your next ski trip here. Thank you
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from ursula_ruh
Herzogenaurach, Germany83 contributions62 helpful votes
You simply drive your car on the carousel, set the break, lock it. An employee takes care if the rest, handing you your ticket. The car will be moved automatically into the garage’s belly and reappear again upon handing your ticket to the employee when you want to retrieve your car. The car shows up again - and don’t be disappointed, it won’t be a Porsche ;-); have fun, beautiful Shakotan
Answer from Huang77
1 contribution
The hotel arranges paid shuttle bus services to Kiroro. You can ask the hotel to make the necessary arrangements for you.
Totowashletrider asked a question May 2015
Gold Coast4 contributions11 helpful votes
Is car parking available?
Answer from sheronlee
Malacca, Malaysia1,679 contribution244 helpful votes
I believed it is available.
Cordo C wrote a tip Aug 2023
42 contributions3 helpful votes
1.0 of 5 bubbles
"Do not book this hotel if you have any standards for yourself. Hotel smells like cigarettes and mold all over the building. Racist manager."
Read full review
sakura wrote a tip Oct 2022
Tokyo, Japan8 contributions
4.0 of 5 bubbles
"They have a bakery and open at 10am."
Read full review
Joy P wrote a tip Jun 2018
Sydney, Australia28 contributions30 helpful votes
5.0 of 5 bubbles
"Higher floors have good views. Our room was on the 7th floor and had great views."
Read full review
gigil169 wrote a tip Mar 2018
44 contributions26 helpful votes
3.0 of 5 bubbles
"Quiet and convenient hotel in Otrau"
Read full review
Alan K wrote a tip Aug 2017
Horsham, United Kingdom59 contributions49 helpful votes
5.0 of 5 bubbles
"keep the windows closed or get a room away from the road"
Read full review
Not the right property for you?
There are more places to choose from in the Otaru area.
PRICE RANGE
RM 407 - RM 679 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
otaru authent hotel
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
195
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AUTHENT HOTEL OTARU (R̶M̶ ̶2̶,̶2̶4̶2̶) RM 758: UPDATED 2024 Reviews, Price Comparison and 624 Photos (Hokkaido) - Tripadvisor

Frequently Asked Questions about Authent Hotel Otaru
Which popular attractions are close to Authent Hotel Otaru?
Nearby attractions include Otaru Museum, Bank of Japan (0.2 km), JR Otaru Station (0.4 km), and The Site of Temiya Line (0.4 km).
What are some of the property amenities at Authent Hotel Otaru?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Authent Hotel Otaru?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Authent Hotel Otaru?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Authent Hotel Otaru?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Authent Hotel Otaru?
Conveniently located restaurants include Yabuhan, Sawasakisuisan Kaisenshokudo, and Kita no Donburiya Takinami Shokudo.
Are there opportunities to exercise at Authent Hotel Otaru?
Yes, guests have access to a sauna during their stay.
Is Authent Hotel Otaru located near the city centre?
Yes, it is 0.7 km away from the centre of Otaru.
Are any cleaning services offered at Authent Hotel Otaru?
Yes, dry cleaning and laundry service are offered to guests.
Does Authent Hotel Otaru offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Authent Hotel Otaru?
Many travellers enjoy visiting Kitaichi Glass 3gokan (0.9 km), The Site of Temiya Line (0.4 km), and Former Mitsui Sumitomo Bank Otaru Branch (0.3 km).
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