Unwind Hotel & Bar Otaru

Unwind Hotel & Bar Otaru

Traveller (154)
UNWIND LOFT
アンワインドロフト
Available up to 6 persons good for family and group.
6名様までご利用頂けます。ファミリーやご友人同士のご宿泊に最適です。
Room & Suite (50)
アンワインド ホテル&バー 小樽
Videos (1)

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About

4.5
#8 of 17 hotels in Otaru
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Opened in April 2019
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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Children Activities (Kid / Family Friendly)
Banquet room
Concierge
Non-smoking hotel
Wifi
Paid internet
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quaint
Romantic
Languages Spoken
Japanese

Location

1-8-25 Ironai, Otaru 047-0031 Hokkaido
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
New Chitose Airport
71.5 km
See all flights
Okadama Airport
32.5 km
See all flights
80Reviews5Q+A2Room tips
Traveller rating
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  • 17
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Detailed Reviews
Jaime M wrote a review Jul 2020
Sapporo, Japan
5.0 of 5 bubbles
we made a short trip to Otaru to visit some of its good izakayas, we took a room with 4 beds, it was a nice surprise the distribution of the spaces in the room.

Our room had two almost separate areas, in the main area two beds and a couch, the second area was a small terrace with the other two beds, the access to the terrace was a staircase in the room.
the terrace was a very pleasant space, even though it is not possible to stand in the terrace area because the ceiling is very low, the terrace gives an air of independence being in the same room, each bed has its space to recharge the cell phone and has an independent lamp.

our room had an elegant glass balcony with a beautiful view.
the shower area is very elegant with a fairly modern and clean design.
the television system was fun too, our room had a projector with a very good video quality

I really liked my stay at the hotel and I hope to stay there again soon
Read more
Date of stay: June 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: 4 people rooms are nice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unwind-otaru, フロントスタッフ at Unwind Hotel & Bar Otaru
Responded 3 Jul 2020
Dear jaimem432 Thank you for visiting our hotel. I am very pleased that you like our service. We will make every effort to provide even better service, encouraged by the compliments received from our customers. Please come to our hotel again. All the staff is waiting for you!! UNWIND HOTEL & BAR OTARU staff Keito
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HankmanTokyo wrote a review Jun 2024
Tokyo
5.0 of 5 bubbles
The hotel was built in 1931, refurbished and renovated a few years ago. But the old charm and architecture is still very present. Tall ceilings, granite bannisters, old school lobby bar with free wine tasting from early eve. The staff are very friendly and helpful as you would expect. Walking distance to everywhere, the canal, the main touristy street, great dining, the train station. OK, the rooms are pretty small but very modern, clean, and comfortable. One highlight is the "high tea" style breakfast with local foods and ingredients. Much better than your standard buffet. The Unwind Hotel stay was one of my Otaru visit highlights!
Read more
Date of stay: June 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: Do not miss the breakfast.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 上田 慎, 支配人 at Unwind Hotel & Bar Otaru
Responded 2 weeks ago
Thank you for staying at our hotel. Thank you again for taking the time to write this review. We are very honored to receive so many compliments about our hotel. We are glad that we could help you have a good Otaru trip. We are also open for our regular business, not only for free wine at the bar that you enjoyed. We are also open for lunch and dinner as well as breakfast, although our restaurants are closed on certain days. Our staff looks forward to serving you. UNWIND HOTEL&BAR OTARU STAFF Mana
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Libby S wrote a review May 2020
5.0 of 5 bubbles
Visited Unwind Hotel for a two night stay and had a perfect experience. Warm and friendly staff couldn’t do enough to assist us during our stay. Room was very comfortable and well decorated and the location couldn’t be better. Enjoyed the “afternoon tea” style breakfast and throughly took advantage of the free wine hour in the hotel bar. We were very touched with the extra care given to us to celebrate our special occasion. Thanks for a great stay and we will be back for sure!
Read more
Date of stay: May 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unwind-otaru, フロントスタッフ at Unwind Hotel & Bar Otaru
Responded 30 May 2020
Dear Libby S Thank you for your stay. We are glad to know that you really enjoyed your time at Unwind Hotel, and liked the room, service, bar and so on. We will keep doing our best to make our hotel better. We are looking forward to welcoming you again! Sincerely, UNWIND HOTEL & BAR OTARU staff KEITO
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EugienaC wrote a review Dec 2019
Hong Kong, China
5.0 of 5 bubbles
Beautifully restored boutique hotel in an absolutely perfect location for exploring Otaru. The service is kind and thoughtful - it was my birthday and they helped my husband had arranged for the room to be decorated, an amazing six course menu in the Ball (with my favourite songs playing) champagne at the bar and a cake to be sent up after dinner. They offer you super comfy pyjamas at check in along with a delicious ginger tea. There is also a free wine hour with local Hokkaido wines on offer. We just fell in love with the Unwind Hotel and would 100% recommend it.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unwind-otaru, フロントスタッフ at Unwind Hotel & Bar Otaru
Responded 26 Dec 2019
Dear AdrianGigi Thank you very much for staying at this hotel. Also, thank you for your valuable time in reviewing. We are very honored to have chosen our hotel on a wonderful day, your birthday. And I am really glad to be pleased with the hotel service and dinner! We were glad we could help you on your wonderful birthday. Please use again! We will continue to work hard to make you more relaxed. I look forward to it. Thank you very much! UNWIND HOTEL&BAR OTARU staff yuki
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JosephAndrew_Lim wrote a review Dec 2019
Singapore, Singapore
5.0 of 5 bubbles
Great location, Unique and definitely it is one of its kind to provide that unique experience.

Room is as usual, small.
Private attached toilet & bath are seperated.
Breakfast is English high tea style, no refill, not buffet.
High tech equipment in room.
Car park is limited (only 5 lots) and expensive too. Park at the opposite public car park is needed.
... finally the best part of the stay should be the FREE flow of wine during happy hour. DO NOT MISS IT.
Read more
Date of stay: November 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unwind-otaru, フロントスタッフ at Unwind Hotel & Bar Otaru
Responded 13 Dec 2019
Thank you for staying at this hotel. Please come to the hotel when you come near. We are looking forward to seeing you all. UNWIND HOTEL & BAR OTARU
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vera I wrote a review Nov 2019
Beijing, China
5.0 of 5 bubbles
Just brilliant. A very chic boutique hotel in the center of Otaru, just one block away from the canal. Access to upper floors is by a rather grand staircase (lift also available). We had a third floor corner room, spacious (in Japanese terms) with two windows and separate bathroom and WC. The bathroom contains both a shower and a bath. Breakfast was served in the style of English high tea (with food on tiered plates). This looked spectacular and was quick and efficient. Hotel staff were very helpful, assisting us in parking our car nearby, and also finding the location of an antique shop we wanted to visit. We were invited for 5-6:30pm complimentary drinks (local Hokkaido wines) in the hotel bar. The whole experience was unforgettable. We will definitely stay here again if we visit Otaru again.
Read more
Date of stay: November 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unwind-otaru, フロントスタッフ at Unwind Hotel & Bar Otaru
Responded 9 Nov 2019
感谢您入住这家酒店。 我们很高兴您喜欢酒店的氛围。 当您再次来到小樽时,请住在这家酒店。所有的工作人员都在等你。 UNWIND HOTEL&BAR OTARU staff miho
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abletree wrote a review Oct 2019
Singapore, Singapore
4.0 of 5 bubbles
Unwind room lights are bright, space was ok. Shower, wc and wash basin compartmentalised. Everything in the room looks relatively new and has a clean feeling. However the big downer was that the 2 twin superior beds for 3 adults meant that 1 bed is too small for 2, even tho we are rather small sized. Couldn't sleep properly. On checking their website, found that their largest bed is twin superior so please take note: this isn’t big enough for 2 adults.
Free drinks including wine 1700 to 1830.
Breakfast was scones, bread and dessert prettily served on a 3 layered cake stand. Adequate for me.
Breakfast room is bright and cheerful with plenty of glass looking into garden.
5 minutes’ walk to Otaru Canal
Read more
Date of stay: September 2019
3.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unwind-otaru, フロントスタッフ at Unwind Hotel & Bar Otaru
Responded 29 Oct 2019
Dear abletree Thank you very much for staying at our hotel. Also, thank you for taking the time to review. I am very happy with the warm words! Sorry for the inconvenience of betting in your room. If you have the opportunity, please come by all means. I look forward to seeing you again. Thank you very much. UNWIND HOTEL&BAR OTARU yuki
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Anita C wrote a review Jul 2019
Hong Kong, China
5.0 of 5 bubbles
Having returned to Otaru for the 3rd time in 3 years, I decided to stay here as it was a new hotel. Being new, all facilities were kept in great shape and very clean. Carpets were still new with little to no stains, as were the walls and sheets. We stayed in the loft that accommodated 5 and although cramped, this is expected of hotels in Japan so it was not a problem. Having a "indoor balcony" was a nice touch and provided ample natural daylight into the room. I was very pleased with the service by all the staff from FO, to wait staff, to housekeeping. The bar in the lobby is cute, cool, and quaint and the free happy hour was definitely a nice touch which I barely arrived in time for. On site parking is available for a few and on a first come first serve basis. They have set the bar high for themselves and I would definitely come back again. Keep up the good work!
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unwind-otaru, フロント オフィス マネージャー at Unwind Hotel & Bar Otaru
Responded 14 Jul 2019
Dear anitac479, Thank you for your stay. We are glad to know that you really enjoyed your time at Unwind Hotel, and liked the room, service, bar and so on. We will keep doing our best to make our hotel better. We are looking forward to welcoming you again! Sincerely, UNWIND HOTEL & BAR OTARU staff MAIKO
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hilary S wrote a review Jul 2019
Zushi, Japan
5.0 of 5 bubbles
We loved this hotel! It was right near the canal and great restaurants. We didn’t have to take a train or bus anywhere. The bed was very comfortable and the breakfast was adorable. We loved the free wine and service throughout our whole stay. We will definitely come back! The rooftop terrace was nice too.
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unwind-otaru, フロントスタッフ at Unwind Hotel & Bar Otaru
Responded 6 Jul 2019
Thank you for your stay! I'm glad to see your message! We look forward to coming again!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicole M wrote a review Jul 2019
Shanghai, China
5.0 of 5 bubbles
Need I say more? The friendly staff welcome you with a lovely tea before wine hour 5-7 (complimentary glass), great location, comfortable beds, high ceilings, and great vibe. Feels like a historic building that’s been brought back to life in a fresh and brand new way. Powerful showers, clean rooms and comfy pajamas. Breakfast is scheduled but very skippable - we stayed an extra night because we enjoyed the boutique style. Great stop on our journey, would return again for another night.
Read more
Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unwind-otaru, フロントスタッフ at Unwind Hotel & Bar Otaru
Responded 23 Jul 2019
Dear K4683TBnicolem Thank you very much for staying at our hotel. I am happy to hear that you enjoyed the room and atmosphere. We wish to keep you satisfied during your stays with is. We look forward to your next visit. UNWIND HOTEL & BAR OTARU staff yuki
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Answer from Shinji O
Sapporo, Japan5 contributions1 helpful vote
Twin Room has 2 separate beds. Hollywood Twin Room has 2 attached beds. They are basically the same. Just beds positions are different.
ahbit asked a question Oct 2019
1 contribution
May I know any parking provide by hotel?
Answer from Anita C
Hong Kong, China28 contributions42 helpful votes
There are only a handful of spots behind the hotel. There is a charge but I believe it is on a first come first served basis. Don't miss the free happy hour!
Alex_AF asked a question Sept 2019
Hong Kong Island, China63 contributions42 helpful votes
Does the hotel provide laundry service and is there an ironing board in the room ?
onnyee asked a question Jun 2019
1 contribution1 helpful vote
Hi, may i know how to access to your hotel? Is it near JR station.tq
Answer from sapporou
Thank you for your inquiry! The most convenient way to get from New Chitose Airport to our hotel is to take a JR (Japan Rail) train. Otaru Station to our hotel is a 10-minute walk. We are looking forward to seeing you at Unwind Otaru! Please let us know if you have any other questions!
HankmanTokyo wrote a tip Jun 2024
Tokyo11 contributions7 helpful votes
5.0 of 5 bubbles
"Do not miss the breakfast."
Read full review
Jaime M wrote a tip Jul 2020
Sapporo, Japan1 contribution
5.0 of 5 bubbles
"4 people rooms are nice"
Read full review
Not the right property for you?
There are more places to choose from in the Otaru area.
PRICE RANGE
RM 477 - RM 800 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
36
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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UNWIND HOTEL & BAR OTARU (R̶M̶ ̶2̶,̶1̶2̶9̶) RM 1,960: UPDATED 2024 Reviews, Price Comparison and 221 Photos (Hokkaido) - Tripadvisor

Frequently Asked Questions about Unwind Hotel & Bar Otaru
Which popular attractions are close to Unwind Hotel & Bar Otaru?
Nearby attractions include Otaru Canal (0.2 km), Otaru Museum, Bank of Japan (0.1 km), and The Site of Temiya Line (0.2 km).
What are some of the property amenities at Unwind Hotel & Bar Otaru?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Unwind Hotel & Bar Otaru?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Unwind Hotel & Bar Otaru?
Yes, parking is available to guests.
What are some restaurants close to Unwind Hotel & Bar Otaru?
Conveniently located restaurants include Kamaei Factory Direct Sales Store, Yabuhan, and Sawasakisuisan Kaisenshokudo.
Is Unwind Hotel & Bar Otaru located near the city centre?
Yes, it is 0.7 km away from the centre of Otaru.
Are there any historical sites close to Unwind Hotel & Bar Otaru?
Many travellers enjoy visiting Kitaichi Glass 3gokan (0.8 km), The Site of Temiya Line (0.2 km), and Former Mitsui Sumitomo Bank Otaru Branch (0.02 km).
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