OMO5 Otaru by Hoshino Resort

OMO5 Otaru by Hoshino Resort

Traveller (146)
ソファーとテーブル
Room & Suite (24)
OMOカフェ&ダイニング(夕食メイン)
Dining (13)

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About

3.5
#17 of 17 hotels in Otaru
3.0 of 5 bubbles
Location
3.0 of 5 bubbles
Cleanliness
2.0 of 5 bubbles
Service
2.3 of 5 bubbles
Value
歴史的建造物を改装したレトロなブティックホテル。モダンなディナーやバー、ガイドツアーで小樽を満喫。アクセスは小樽駅から徒歩約9分、小樽運河から徒歩約2分の小樽観光に最適な立地です。
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Skiing
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Wine / champagne
Vending machine
24-hour front desk
Self-serve laundry
Room features
Air purifier
Air conditioning
Desk
Housekeeping
Safe
Microwave
Flatscreen TV
Bidet
Sofa
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, Japanese

Location

1-6-31 Ironai, Otaru 047-0031 Hokkaido
Name/address in local language
14Reviews0Q+A0Room tips
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
じゃいあん wrote a review 1 Jul
Hyogo Prefecture, Japan
3.0 of 5 bubbles
New Chitose Airport on a daytime plane
Commemorative photo at Yujiro Home
Check in about 15 minutes by walking down a gentle slope
Then we went sightseeing in Otaru until nightfall.
The day after I rested at OMO 5 Otaru, Shiraoi Onsen wasn't particular about staying in Otaru because the plan was like this, but the price was high around and the amount of money was high where you could see the canal, so I decided that Hoshino Resort wouldn't miss it.
The Chamber of Commerce and Industry side stayed in the twin room with breakfast in the new building because of the high price.
The room is larger than Visijo, bathroom and toilet are separate
The bathroom has shutters only, but there is a rain shower.
There is no welcome drink, but there is a family mart nearby, which is perfect for buying.
It’s a good place near the Otaru Canal, but since it says “City Hotel”, you can’t open the curtains to the full because you’re worried about the windows of nearby apartment buildings.
There are not many kinds of breakfast, but there are many kinds of bread and I am lost~
The staff also like it because it feels like a Hoshino resort.
Have you ever felt, uh...
There is a pitcher for water, which can be put in the water dispenser on the first floor, but it cannot be put in the refrigerator in the room. Too bad it turns into room temperature.
Too bad there's no welcome drink.
There was a YouTube button on the TV remote, but I couldn't watch it because the TV wasn't connected to the internet.
You have Wi-Fi.
So three stars.
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Automatically translated
Date of stay: July 2024Trip type: Travelled as a couple
Room Tip: 観光で夜食を考えなら空いてるお店を調べてた方がいいです 閉まる時間が早くのが多いです
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dreamseaway wrote a review Dec 2023
Tokyo, Japan
+1
4.0 of 5 bubbles
The restaurant is stylish, the breakfast buffet is also very stylish, and it's a great spot for people who like to take photos. Also, there is a waxing stand in the ski drying room, which is great for skiers and snowboarders.
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Google
Date of stay: December 2023Trip type: Travelled solo
Room Tip: 大浴場は無いので、悪しからず。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Calvin Yu wrote a review Nov 2023
Hong Kong, China
4.0 of 5 bubbles
The hotel is conveniently located and can be reached within 10 minutes from the JR station. There are convenience stores nearby, as well as easy access to the Otaru Canal and shopping streets. You can check in and check out by yourself, but the room space is small, the TV cannot play Youtube and other videos online, and the shower water is slow.
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Google
Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
toshiesan wrote a review May 2024
東京
2.0 of 5 bubbles
This is the hotel I chose for a two night stay in Otaru. The room was simple and the bed was poor quality. There was only a shower. No coffee or tea. No public bath.
For this price I should have stayed at a different hotel.
The only thing that was good was the breakfast.
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Google
Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IG denden.travel wrote a review Apr 2024
Taipei, Taiwan
+1
5.0 of 5 bubbles
Is it expensive to stay in Otaru for one night? If it’s too late, just spend the night in Otaru. Let’s unbox OMO5 Otaru together!

Five quick thoughts:
1. About 10 minutes’ walk from Otaru Station, very close to the canal
2. The historic site has been renovated, and you will feel a sense of Taisho romance when you move in.
3. Provide free guided tours for Go-KINJO Otaru walking tours
4. There is a whole family opposite the hotel. If you are hungry on a winter night, you will know that it is convenient.
5. The suitcase in the room can be unfolded to four without any problem

/Check-In/
1. There is luggage storage service
2. OMO system is fully self-service electronic check-in, available in Traditional Chinese
3. There is only one elevator in the North and South Buildings, so you have to wait for a long time when there are many people.

/Room Type/ Accessible Double Room
1. The room is more spacious than expected, and you can still walk with your suitcase open.
2. The bathroom in the accessible room is large, but the bathtub is relatively narrow.

/facility/
<Ice maker, microwave oven, washing machine>
1. The ice machine and microwave are on the fourth floor.
2. The washing machine is on the second floor

/Experience/
OMO5 Otaru Hotel, a renovated historic site combined with a new building, is located near the Otaru Canal, making it really convenient for sightseeing. If you don’t know what to do after taking photos on the Otaru Canal, join the hotel’s Go-KINJO Otaru walking activity and explore Otaru with the hotel staff to discover hidden delicacies and attractions!

When coming to Otaru, we usually go back and forth from Sapporo on the same day. Next time, you can try spending one night here. Staying at OMO5 Otaru is a good choice.

📍 OMO5 Otaru by Hoshino Group
OMO5Otaru by Hoshino Ryo
🏠1 Chome-6-31 Ironai, Otaru, Hokkaido 047-0031 Japan
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Google
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go33331570004 wrote a review Mar 2024
1.0 of 5 bubbles
I can only say that the experience I had when I booked this hotel is hard to describe.
If you can accept rudeness, lack of service and various problems, you can continue to stay in this hotel
Not once in every email communication did I get addressed
My colleagues in the reservation department never helped me. They would only say sorry when I made a mistake, but they did not solve the problem for me.
My decision will never be to patronize this group again
Furthermore, without any complaint mechanism, I can't find any email or person to whom I can complain. Under this circumstance, I believe that no management can understand the service situation of all customers. They can operate in a black box.
I can’t believe that such a big group doesn’t have a channel to give customers feedback. It’s really a big joke.
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Google
Date of stay: March 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 552 - RM 936 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoOtaru
NUMBER OF ROOMS
92
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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OMO5 OTARU BY HOSHINO RESORT (R̶M̶ ̶1̶,̶3̶8̶5̶) RM 791: See Hotel Reviews, Price Comparison and 191 Photos (Hokkaido)

Frequently Asked Questions about OMO5 Otaru by Hoshino Resort
Which popular attractions are close to OMO5 Otaru by Hoshino Resort?
Nearby attractions include Former Nippon Yusen Kaisha Otaru Branch (0.4 km), Otaru City General Museum Ungakan (0.5 km), and Rinyu Morning Market (0.5 km).
What are some of the property amenities at OMO5 Otaru by Hoshino Resort?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at OMO5 Otaru by Hoshino Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at OMO5 Otaru by Hoshino Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at OMO5 Otaru by Hoshino Resort?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to OMO5 Otaru by Hoshino Resort?
Conveniently located restaurants include Shirokuma Shokudo, Press Cafe, and Soup Curry House Crazy Spice.
Which languages are spoken by the staff at OMO5 Otaru by Hoshino Resort?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to OMO5 Otaru by Hoshino Resort?
Many travellers enjoy visiting Kitaichi Glass 3gokan (1.4 km), The Site of Temiya Line (0.7 km), and Former Mitsui Sumitomo Bank Otaru Branch (0.8 km).
Is OMO5 Otaru by Hoshino Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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