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Sheraton Grande Tokyo Bay Hotel

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Traveller (1923)
Room & Suite (1275)
Dining (538)
Overview
  • Excellent41%
  • Very good44%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“mini golf”(42 reviews)
“tokyo bay”(99 reviews)
“the club lounge”(39 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,001)
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911 results
Traveller rating
446
335
83
23
24
Traveller type
Time of year
LanguageEnglish
More languages
446
335
83
23
24
Show reviews that mention
All reviewsmini golftokyo baythe club loungespg memberdisney parksocean dreambayside stationmaihama stationpark wingoutdoor poolshuttle bustwo double bedsteppanyaki restaurantcorner roomstayed for nightsday passticket counter
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1 - 5 of 911 reviews
Reviewed 6 days ago

Came with two kids, 5 year old and 2 year old. The Disney shop was a winner for them, everything bit pricey but that can be expected in Japan. Pleasantly surprised rooms very roomy with great facilities, love the heated toilet seats (especially we came...More

1  Thank harry c
Response from Yoshihiko I, 広報担当マネージャー at Sheraton Grande Tokyo Bay HotelResponded today

Dear harry c, Thank you so much for your stay with us. We appreciate for sharing your wonderful comment and we hope you had a pleasant holiday with your lovely kids and family. To make the guest experience memorable stay at Sheraton Grande Tokyo Bay,...More

Reviewed 1 week ago

When I booked this hotel I haven't realized that it was joint to Tokyo's Disneyland. However, even though we have never entered the park, I must say that the experience in this hotel was really great. The Director offered us the best room available and...More

Thank Filippo D
Response from Yoshihiko I, 広報担当マネージャー at Sheraton Grande Tokyo Bay HotelResponded today

Dear Filippo D, Thank you so much for your wonderful comment and sharing through Trip Advisor. Believe that you had a wonderful moment during your holiday with your family at the most largest and amazing space and facility - Sheraton Grande Tokyo Bay. Our Associats...More

Reviewed 2 weeks ago

Being a family of 3 with a 4 year old in tow, we needed a hotel that would certainly be able to entertain us all and the Sheraton Grande Tokyo Bay Hotel was a great choice for us. We liked the Disney Cruiser frequently taking...More

1  Thank Mary R
Response from sheratonTokyo, Manager at Sheraton Grande Tokyo Bay HotelResponded 2 weeks ago

Dear Mary R Greetings from The Sheraton Grande Tokyo Bay I am very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting us know how impressed you were with the facilities and service you...More

Reviewed 2 weeks ago

Reserved a Club Room for two nights at the end of a holiday weekend. Check-in for Club Rooms is at the Club Lounge on the 12th floor. Upon checking in we were asked to wait in the lounge for our key. We waited, and waited,...More

1  Thank cometdebris
Response from シェラトングランデトーキョーベイホテル, 支配人 at Sheraton Grande Tokyo Bay HotelResponded 2 weeks ago

Dear cometdebris, Thank you for sharing your experience during your recent stay at our hotel. As I mentioned in my previous e-mail, we are deeply saddened to learn that you and your family did not get the memorable experience you expected and deserved for your...More

Reviewed 2 weeks ago

What can I say? It's a Sheraton in Japan. It has all the expectations of a Sheraton such as clean public areas and spotless rooms. Even more so as this is Japan. There is a shuttle going from Maihama Station to the hotel, but it...More

Thank G S
Response from sheratonTokyo, Manager at Sheraton Grande Tokyo Bay HotelResponded 2 weeks ago

Dear GS Thank you for staying with us and for sharing your detailed review on TripAdvisor; I’m sure this will be very informative for future Guests. Dear GS your kind comments certainly will assist us through our continuously process of improvement I will discuss and...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$170 - US$543 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ocean View Hotel in Urayasu
#3 Quiet Hotel in Urayasu
#4 Family Hotel in Urayasu
#6 Budget Hotel in Urayasu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$170 - US$543 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ocean View Hotel in Urayasu
#3 Quiet Hotel in Urayasu
#4 Family Hotel in Urayasu
#6 Budget Hotel in Urayasu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1923)
Room & Suite (1275)
Dining (538)
Pool & Beach (92)
Business Centre & Event Rooms (296)
Amenities (10)
Family and Play Areas (7)
Questions & Answers
Ask a question
charlizesam
13 August 2018|
AnswerShow all 2 answers
Response from BrianRooney | Reviewed this property |
Highly unlikely. This hotel is so close to the monorail though that you will not lose more than 15 minutes time by checking in early and leaving your bags. You will then pick up your key later and your bags will be in your... More
0
Votes
Jane H
26 June 2018|
Answer
Response from シェラトングランデトーキョーベイホテル | Property representative |
Dear Guest, Thank you for reaching out to us. Please do not worry. 4-day Disney passports can be purchased at our hotel ticket counter opens from 6am to 8pm every day. It is located on the 2nd floor right next to the... More
1
Vote
Google Translation
Singgar M
25 June 2018|
AnswerShow all 2 answers
Response from シェラトングランデトーキョーベイホテル | Property representative |
Dear Singgar, Greetings from Sheraton Grande Tokyo Bay Hotel. Thank you very much for choosing us for your stay. As per your inquiry, we are able to offer the information for your special request via direct email. Since... More
1
Vote
Google Translation
Room Tips
"Try Japanese style rooms."
Read review
"Depending on if you want a view of Disney or Tokyo Bay, book appropriately."
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"ask for double bed if you with little one"
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"Ask for renovated wing (if they have one)"
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