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Okura Frontier Hotel Ebina

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Traveller (34)
Room & Suite (25)
Dining (17)
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Overview
  • Excellent24%
  • Very good57%
  • Average17%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(2 reviews)
“western style”(2 reviews)
“hotel staff”(2 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
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Offers from Okura Frontier Hotel Ebina
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Reviews (127)
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1 - 5 of 21 reviews
Reviewed 3 weeks ago

Decent sized rooms. Staff needs more customer service training, but they try. Do not lose your key, they will charge you. It really is nothing special, but it's in a decent location for visiting Ebina and might suit those who are not able to stay...More

Thank misawa393
Response from Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel EbinaResponded 3 weeks ago

Thank you very much for staying with us and taking the time to post your review. we appreciate your valuable feedback. We are proud of our room size. They are good enough to make yourself comfortable, and especially our bath room is much bigger than...More

Reviewed 25 February 2018 via mobile

I checked in after 6 pm and actually didn’t go to the room because of work until after midnight, so no real element of hotel atmosphere was experienced due to the hours, besides front desk and parking lot - which is an extra ¥1000. Staff...More

Thank Daniel S
Response from Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel EbinaResponded 27 February 2018

Thank you very much for choosing Okura Frontier Hotel Ebina and giving us your valuable feedback. We are glad to hear that you were satisfied with your staying at our hotel. However we apologize for the inconvenience about the pool and sports club. It opens...More

Reviewed 26 January 2018 via mobile

Stayed one night at this hotel. Not that impressed. Room is tiny and there was a hair hanging in the shower head in my room. Lacking body lotion and hair cap which typical Asian hotels carry. Breakfast is more western style than Japanese style, yet...More

Thank bobster30
Reviewed 14 November 2017

Arrived late in Hotel (1 am), check in was perfect, room clean, unfortunately missed to request no smoking room. Hotel staff very good, speaking correct English. This time not used breakfast, cleaning is correct, tv only in Japanese :(More

Thank gabi1969
Response from Okura-Ebina-TA, フロント オフィス マネージャー at Okura Frontier Hotel EbinaResponded 16 November 2017

Thank you very much for choosing Okura Frontier hotel Ebina and giving us your valuable feedback. We all appreciate you about compliments you gave us, and glad to hear that you seemed to enjoy your staying here. We are sorry to hear that you stayed...More

Reviewed 27 October 2017

The Okura Frontier hotel is an older hotel. The rooms are OK but many of them are smoking. They offer special breakfast but I didn't find any of it special at all. It is a close walk to the Vina Walk shopping and restaurant area....More

Thank gzau
Response from Okura-Ebina-TA, Front desk at Okura Frontier Hotel EbinaResponded 29 October 2017

Thank you for choosing Okura Frontier Hotel Ebina. We are sorry to hear that we couldn’t meet your expectations. We have smoking rooms, but most of our rooms are non-smoking rooms. It's been over two decades since we started running business here in Ebina, so...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$74 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (25)
Dining (17)
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