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Hakone Yumoto Hotel

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73 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Sydney, Australia
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago

Excellent spot to stay...should have stayed longer to relax. Traditional onsen (bath) very relaxing and the food was excellent. Futon bedding was actually comfortable once you got used to being on the floor.

Thank RJM26
Gold Coast, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016 via mobile

We stayed in Ryokan before and this is not the best. The WiFi did not reach the top floor (9th) and if you want to bath in the bathroom provided in the room there was no hot water. None of the staff spoke English. Overall the hotel was attractive ans clean. Rnw room had a lovely view. Next time maybe... More 

Thank Vicki A

Travellers are raving about these Hakone-machi hotels

Minneapolis, Minnesota
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 October 2016

Yumoto Kansuiro is listed as a Cultural Property of Japan and is visited by many celebrities, from politicians to artists. The property is situated on one of the seven major hot-springs in Hakone and some rooms are "Onsen" so room selection is quite important here if you want to have a private bath in your garden. The hotel serves Kaiseki... More 

Thank J S
Sydney, Australia
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 August 2016

We stayed here as a family of four with 2 teenage boys. The hotel is located about 1.5 km from Hakone Yumoto station. We bought a two day pass including train tickets frm Tokyo, and getting from the station to the hotel on the bus was included in the pass. The bus to the hotel leaves from stand 4 ,... More 

Thank Sue B
Orange County, CA
Level Contributor
242 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 3 July 2016 via mobile

This was my first ryokan and onsen experience. I was traveling with a group of teens from the US and we had just come from a very rough tiny hotel in Tokyo so this hotel was fantastic for us. The staff spoke enough English for us to get by, but it is limited if that is important to you. The... More 

Thank cybertraveler
San Diego California
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 June 2016

Although some of the reviews are glowing, after 15 days in Japan, I can honestly report that this was the worst hotel we visited. The entire property is tired and our room, located with a view of the power poles and huge retaining wall, had a bathroom that looked like it was out of a 1960 mobile home. We paid... More 

Thank SanDiegoRotarian
Ontario, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 May 2016

My boyfriend and I stayed for one night at the Hakone Yumoto hotel. This was truly a one-of-a kind experience. We stayed in a traditional Japanese room, had usage of both the outdoor and indoor onsen (hot spring bath) and we enjoyed a delicious multi-course traditional Japanese dinner and an all-you-can eat buffet for breakfast (Japanese and western style). The... More 

Thank Jennifer L
Dusseldorf, Germany
Level Contributor
262 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 25 March 2016 via mobile

We have booked one night in the Hakone Yumoto Hotel including dinner, breakfast and usage of hot spring bath - the rooms were nice traditionally Japanese equipped and also Japanese clothing were provided for the dinner and visiting of the bath downstairs. Everything well organized - staff was very friendly and extremely supportive although some language barriers had been in... More 

Thank FamTrescher
West Cork Ireland
Level Contributor
148 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 5 November 2015

Our first Ryokan in Japan and the best. Great Onsen although passing traffic can distract. The corner room we had was huge by western let alone Japanese standards. The tatami floor experience was a highlight of our trip. As we all the hotels we stayed in Japan the staff were friendly and helpful. A recommended experience

1 Thank westcorktravellers
Mogi Das Cruzes, SP
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 September 2015 via mobile

I came to Hakone for only one night with a group from work and this was a one of a kind experience: for a western, this gives you one of the true eastern spring experiences. Some eating options are available for the homesick (do not expect burgers) and accommodations are honest. The bath house is fantastic and it gives you... More 

2 Thank Adriano757702

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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Parking

Additional Information about Hakone Yumoto Hotel

Address: 97 Yumotochaya, Ashigarashimo-gun, Hakone-machi 250-0312, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen
Price Range: RM987 - RM2,179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hakone Yumoto Hotel 3.5*
Number of rooms: 40
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Hotel Style:
#19 Onsen Hotel in Hakone-machi
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Questions & Answers

Here's what travellers have asked, with answers from Hakone Yumoto Hotel staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Hakone Yumoto Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms higher up and overlooking river/waterfall are lovely.”
 of 5 bubbles RJM26, 9 Nov 2016 | Read review
“Ground floor is best as you have a private garden bath.”
 of 5 bubbles I8138UFjs, 25 Oct 2016 | Read review
“rooms facing the garden and away from the road are best.”
 of 5 bubbles Q654RBsueb, 5 Aug 2016 | Read review
“Higher floors have a better view of the surrounding”
 of 5 bubbles lavinat2015, 10 Feb 2015 | Read review
“The rooftop Pool was closed. The Onsen was fantastic and not over populated.”
  • View from the 3rd Main Room
  • 2nd room Great View
  • 1st Room View
 of 5 bubbles judewai, 27 Oct 2013 | Read review
5 of 5
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