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Gora Tensui

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$481*
US$412*
US$420*
US$481*
US$412*
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133 Reviews from our TripAdvisor Community

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Showing 64: English reviews
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Thornhill, Canada
Reviewed 4 weeks ago via mobile

Amazing hotel with unbelievable customer service. Staff at reception is super friendly- especially lady by the name Agata. She is doing everything above and beyond of already amazing service . Place itself makes you to experience Japanese culture . Food is good in traditional Japanese style which is a perfect addition to cultural experience of hotel.

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Thank Minskgirl81
Reviewed 4 weeks ago

This ryokan was booked for us as a part of a holiday package. We arrived at 11.30am but check in was 3.00pm. The staff were happy to see us, took our baggage and gave us suggestions where to go for lunch and where to go and visit. At check in you're given a complimentary drink and a comprehensive chat on...

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Thank Peter L
Upper Midwest
Reviewed 4 weeks ago

We arrived on a rainy Friday night and were welcomed by a very friendly hotel team member. While getting checked in, we were enjoying a glass of Moet - nice touch versus some inferior champagne. Our room was small, but functional. Dinner was impressive. Ahead of time I had send a note about being vegetarian - my meal had been...

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Thank SWP_Midwest
Ontario, Canada
Reviewed 5 weeks ago

Gora Tensui is a traditional Japanese Ryokan outside of Tokyo. The Romance and local trains to get there offered beautiful views of the mountains and surrounding areas. Upon checking in you get a foot bath at the bar and a free cocktail. We were greeted by Agata who treated us like royalty - she was lovely and attended to all...

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Thank Wendysolway
London
Reviewed 13 April 2017

Gora Tensui is a lovely experience. The staff were charming, especially in the restaurant where the food was exceptionally good. There was wonderful attention to detail in the beautifully presented, fabulously fresh, food. Later ryokan experiences on our trip have emphasised how good Gora Tensui was. Our room was spacious and comfortable. The onsen was great with the private facility...

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2Thank menagLondon
Singapore, Singapore
Reviewed 22 March 2017

Money well spent. Great onsen (perfect temperature of around 40degree), dinner and breakfast. Do not miss the meals, it was such an unforgettable experience. Will want to go back soon. My family agree that was the highlight of our Japan trip.

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2Thank llp2266
Reviewed 9 March 2017

My husband and I took my parents to enjoy 2-night stay in Hakone there. My mother is in wheelchair and we booked the room with easy access. The staff there were helpful. Dinner and breakfast were tasty! We loved it:) 車椅子を利用する母を連れての旅行でしたが、おかげさまで快適に過ごすことができました。施設の全てがバリアフリーというわけではないのですが、スタッフの方も親切にヘルプしてくださったので、すごく不便と感じることはあまりなかったです。お食事もとても美味しかったです。駅からのアクセスも良いので、オススメです!

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2Thank Miwa N
London
Reviewed 13 December 2016

We thoroughly enjoyed our 2-night stay. We had a Japanese room with rotenburo (in addition to a spacious bathroom). In fact our 'room' was more like an apartment it was so spacious. As it was quite cold we didn't open the rotenburo windows but I imagine that this would been a really lovely experience in suitable weather. We thought the...

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1Thank Jinty27
Hong Kong, China
Reviewed 1 December 2016 via mobile

Located 1 min. walk from the Gora station, this hotel is a pleasant break from the hustle and bustle of Tokyo. The hotel starts with a welcome drink at the bar. And the staff was very friendly and helpful. The bar is equipped with a foot bath which was soothing and warm and they offer a good selection of beverage...

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1Thank Keiki T
New York City, New York
Reviewed 30 October 2016

My husband and I arrived a bit early and our room was ready so we were able to check in, however the bar wasn't open yet so we went off to visit the Hakone Open Air Museum and came back later for our foot soak and welcome drink. I had a glass of Moet champagne and hubby had a glass...

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5Thank BAM1113

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking

Additional Information about Gora Tensui

Address: 1320-276 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range: RM1,534 - RM3,752 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gora Tensui 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Gora Tensui Hakone Machi
Hotel Style:
#2 Romantic Hotel in Hakone-machi
#16 Spa Hotel in Hakone-machi
#21 Luxury Hotel in Hakone-machi
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Questions & Answers

Here's what travellers have asked, with answers from Gora Tensui staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do not like fish do not pay for the bed and breakfast option”
aaronc499, 6 Jun 2016 | Read review
“Not sure if any rooms have a good view. If you are particular, ask for best view available in your reservations.”
Onlythebest1004, 20 Apr 2016 | Read review
“Ask for a mountain view”
Pearyweenkle, 26 Jan 2016 | Read review
“Western style bed was very comfortable, and the room was very large even by western standards.”
SteveK440, 18 Jan 2016 | Read review
“Ask for one with western beds if you don't like the futon experience. Ask for one of the larger rooms too.”
Sorce, 28 Nov 2015 | Read review
5 of 5
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US$412* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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