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Traveller (34)
Room & Suite (28)
Dining (22)
Overview
4.0
9 reviews
  • Excellent67%
  • Very good11%
  • Average11%
  • Poor0%
  • Terrible11%
14 Jun 2018
“Exactly what I was looking for”
2 weeks ago
“Just what a couples getaway should be.”
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9)
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1 - 5 of 5 reviews
Reviewed 2 weeks ago via mobile

After a tiring and cramped Tokyo trip, this is just what my husband and I were looking for. Kid free, relaxing, delicious, tranquil, hassle free stay at Hakone Airu. All worth the extra bucks for private bath and room. Highly recommend! If you are expecting...More

Thank Nanjoo S
Response from airu h, オーナー at Hakone AiruResponded 2 weeks ago

Thank you for your stay. You can spend this hotel quietly. We are also pleased with your satisfaction. Please come again

Reviewed 15 June 2018 via mobile

This is my first trip to Japan and I was traveling from Kyoto to Tokyo and wanted a break. The private bath and bathroom are VERY nice and modern...something I wanted in a Ryukan experience. The bath overlooked the mountain and it couldn’t have been...More

Thank Leila B
Response from 力 吉, オーナー at Hakone AiruResponded 3 weeks ago

Thank you for being satisfied with our hotel. If you book directly, you can use a credit card. I am waiting for re-reservation from you.

Reviewed 13 May 2018

Great mountain view from the outside bath tab of the room. Friendly stuff, relaxing big outside (shared) hot spring, and nice aquarium-kind of bar. Highly recommend for a gate away trip from busy city life!

Thank Fireflybeee
Response from 力 吉, オーナー at Hakone AiruResponded 3 weeks ago

Thank you for using our hotel. Did you relax? We are waiting for you to visit again.

A TripAdvisor Member
1
Reviewed 27 April 2018 via mobile

Very nice and quite hotel to stay for a couple and friends. The hotel is Bali style with Japanese Ryokan essence. really enjoyed a open air bath with a great mountain view in the room. Watch out Giraffe in the entrance. huge.

Thank A TripAdvisor Member
Response from 力 吉, オーナー at Hakone AiruResponded 3 weeks ago

The mountains visible from the terrace are majestic. They can enjoy a different atmosphere depending on the season. We are waiting for your revisit.

Reviewed 18 March 2018

This place is not worth US$400 or US$300 per person, personally I think the value should be US$200 and they would still be making profit. It's not classy whatsoever. The rooms are so small, corridors are dark, dinner and breakfast are not great, hotspring isnt...More

1  Thank Emily L
Response from 力 吉, オーナー at Hakone AiruResponded 3 weeks ago

We are sorry that you are not satisfied. We will make efforts for improvement. Thank you.

View more reviews
About
Amenities
Top amenities
Room Service
Free Parking
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Breakfast included
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Details
Price range
US$448 - US$877 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#95 Top resorts Hotel in Hakone-machi
Room types
Non-Smoking Rooms
Details
Price range
US$448 - US$877 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#95 Top resorts Hotel in Hakone-machi
Room types
Non-Smoking Rooms
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Traveller (34)
Room & Suite (28)
Dining (22)
Questions & Answers
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Bee2bebe
7 March 2018|
Answer
Response from airu h | Property representative |
All are hot springs. Please enjoy nice scenery and hot springs.
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