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Hyatt Regency Hakone Resort and Spa

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Traveller (853)
Room & Suite (282)
Dining (103)
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Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“free drinks”(41 reviews)
“living room”(72 reviews)
“gora station”(53 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,149)
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546 results
Traveller rating
381
129
23
9
4
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LanguageEnglish
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381
129
23
9
4
Show reviews that mention
All reviewsfree drinksliving roomgora stationsushi restaurantfree happy hourcocktail hourcable cara mountain view roomgreat resortenclosed balconylounge areashuttle busmt fujishuttle serviceevery eveningrooms are largeloved this hotel
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1 - 5 of 546 reviews
Reviewed 4 days ago via mobile

We stayed in a mountain view room with a sun room which could be closed off from bedroom by pulling a curtain across. This is a nice option if you want to stay up while your partner sleeps. The sun room has a table and...More

Thank Traveller376
Reviewed 5 days ago

The Hyatt Regency provides free shuttle either from Gora Station or Odawara Station, this really helps a lot for those with luggage case. Overall, the staffs are very friendly and always with smiley faces.

Review collected in partnership with Hyatt Hotels
Thank Ros C
Reviewed 6 days ago via mobile

From the hotel general manager to the restaurant staff we felt extremely welcome to this beautiful hotel - which has a boutique hotel feel to it. Our children loved wearing the kimonos, sandals and the experience of sleeping on mats in one of the newly...More

Thank SY123xx
Reviewed 1 week ago

After traveling through Tokyo for three nights, we arrived at the Hyatt Regency Hakone and had the most amazing time! From the time we checked in until we checked out they treated us very well. To start off, the hotel is so relaxing. Most of...More

Thank Nicole B
Reviewed 1 week ago

After a week in the Kyoto area we thoroughly enjoyed the change of pace in Hakone. Our room was very spacious with a beautiful view of the lush mountainside. The generous 4-7pm happy hour (most drinks free) should tell you what kind of vibe they...More

1  Thank Jonathan T
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$355 - US$816 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$355 - US$816 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (853)
Room & Suite (282)
Dining (103)
Pool & Beach (2)
Amenities (14)
Business Centre & Event Rooms (1)
Questions & Answers
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lichanster
15 December 2017|
AnswerShow all 3 answers
Response from WendyMcL13 | Reviewed this property |
We ate in the hotel restaurant & bar for 2 nights - all good. Happy hour is particularly good. We can’t comment on nearby restaurants.
0
Votes
lichanster
15 December 2017|
AnswerShow all 3 answers
Response from sydneywanda | Reviewed this property |
The Onsen is included in your room rate
0
Votes
CassandraTeo
6 September 2017|
AnswerShow all 4 answers
Response from Penny Y | Reviewed this property |
They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask... More
0
Votes
Room Tips
"Be sure to request a room with the view of Mt. Fuji! It was phenomenal!"
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"Mountain view was idyllic."
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"Choose a mountain view room."
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"Make sure you check your room before agreeing on the room"
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