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Hyatt Regency Hakone Resort and Spa

1,082 reviews
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Traveller (791)
Room & Suite (238)
Dining (99)
Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“free drinks”(40 reviews)
“living room”(66 reviews)
“sushi restaurant”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,082)Write a Review
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All reviewsfree drinksliving roomsushi restaurantfree happy hourgora stationcocktail hourcable carblack labnorth wingfrench champagnefire pita mountain view roomshuttle busgreat resortenclosed balconylobby loungecomplimentary shuttle service
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1 - 5 of 506 reviews
Reviewed 4 days ago via mobile

My family enjoy serene vacation! I would like to imitate the care and speaking style of staffs! My family left our precious days behind us! Next time I want to be here at the fall, not the winter which is not good for our family.

Thank HaengRyang H
Reviewed 2 weeks ago

Our family of 4 had a lovely time exploring Hakone and enjoying the amenities at the hotel. The resort was welcoming to our young children (aged 10 and 7), the drawing room had a tv that they could watch, toys and board games and books...More

Review collected in partnership with Hyatt Hotels
Thank Motai8888
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
Thank 905kenk
Reviewed 3 weeks ago

Great hotel, amazing staff!! I was there for two nights and everyone went above and beyond to make my stay a perfect one. J at the Dining Room made an entire menu for our second night after knowing all our food restrictions just so we...More

Review collected in partnership with Hyatt Hotels
Thank Patricia D
Reviewed 3 weeks ago

1. hotel is great~~ location very quite, so not that convenient 2. has free Onsen, but no private. 3. has shuttle bus to pick up at Odawara station, book earlier, a very small shuttle to pick up, very convenient if take the shuttle 4. great...More

Thank Sukiz22
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Meeting Rooms
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$331 - US$822 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hakone-machi
#1 Spa Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$331 - US$822 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hakone-machi
#1 Spa Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (791)
Room & Suite (238)
Dining (99)
Pool & Beach (2)
Hotel & Grounds (639)
Bathroom (30)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lichanster
15 December 2017|
AnswerShow all 3 answers
Response from WendyMcL13 | Reviewed this property |
We ate in the hotel restaurant & bar for 2 nights - all good. Happy hour is particularly good. We can’t comment on nearby restaurants.
0
Votes
lichanster
15 December 2017|
AnswerShow all 3 answers
Response from sydneywanda | Reviewed this property |
The Onsen is included in your room rate
0
Votes
CassandraTeo
6 September 2017|
AnswerShow all 4 answers
Response from Penny Y | Reviewed this property |
They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask... More
0
Votes
Room Tips
"book shuttle bust to pick you from Odawara, much easier, book early"
Read review
"Higher floor, mountain view. 2 wings, we stayed in the wing that had the onsite Osen/hot spring"
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"the Mountain View rooms (east facing) on the upper two floors (below that you are looking into adjacent..."
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"Choose a room with a view of Fuji mountain."
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