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Tenseien

682 Yumoto, Ashigarashimo-gun, Hakone-machi 250-0311, Kanagawa Prefecture
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Hakone Tozan Railway
    1.0 km
  • 3 star hotel
  • Free Wifi
Reviewed 3 weeks ago
Fantastic Onsen
As soon as you enter this hotel you take off your shoes and feel... more
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422 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Munich
Reviewed 3 weeks ago via mobile

As soon as you enter this hotel you take off your shoes and feel at home. We only came for the onsen which was really excellent. The entrance fee is higher than others but towels and robe are included. Very few travellers seem to pick this one so it feels more local and although not all staff speak English, they...

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Helpful?
Thank sholdsto
Nonthaburi, Thailand
Reviewed 4 weeks ago

Good and large onsen, friendly staff, room is clean, before we went to the hotel. I lost my camera in the bus, so when I go to hotel, the hotel staff help me to contact the bus office untill I get back the camera, thanks for very helpful staff.

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Thank Apirat W
Perth, Western Australia, Australia
Reviewed 17 December 2016 via mobile

Stayed with wife and daughter in western room. Service was top class and the room was very nice. We had a private family onsen, which was the size of a large bath so more of a couples experience. The dinner was what you you find in any hotel, with a large selection. Breakfast was the same, competent but not stellar....

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1Thank Gordon S
Brisbane, Australia
Reviewed 16 November 2016

This hotel is set in a fantastic and tranquil position above the town of Hakone. It is a very relaxing hotel with a wide range of hot baths used by most of the guests. We stayed 1 night and took the Hakone Free Pass tour of Mt Fuji so didn't really have time to use the baths. The buffet dinner...

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2Thank David M
Franklin, Massachusetts
Reviewed 3 November 2016

Overall- good stay and I recommend it if you are traveling to Hakone. It's in a good location (you could walk to the train station that can take you to the scenic loop). It's a large place with beautiful surroundings- it's pretty peaceful. Now, when my husband and I went, looks like a "field trip" was going on and there...

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Thank Stephanie O
Sydney, Australia
Reviewed 2 November 2016

This hotel is reasonably well located to do the Hakone free loop which is spectacular if you score great weather like we did. The hotel is large & very busy particularly at weekends & the Onsen was too crowded for my liking (it is available to the public not just hotel guests). We stayed in a western room which was...

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Thank Mia K
Reviewed 26 October 2016 via mobile

Traveled down from Tokyo(where I live) for a hot springs(onsen) date with my wife. It was relatively cheap (¥7,600/person, or 75USD) easy to get to and had a delicious meal included. We were able to book a day trip with Romance Car(train) travel included through the Odakyu Travel kiosk at Shinjuku Station the day before(went on a Tuesday). My "Very...

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Thank Ogikubo2
Fairfax, Virginia
Reviewed 22 October 2016 via mobile

This onsen hotel is a great place to stay if you are seeing the sites in Hakone. We booked a Western style twin room which was adequate for our 2 night stay. The onsen for the men is awesome....it's outdoors with views of the sky and trees...onsen is opened for 23 hrs, with cleaning for 1 hr. Tenseien is a...

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Thank Zotmeister
Reviewed 18 October 2016 via mobile

You arrive in Hakoneyumoto station (that's if you're traveling by Odakyu Romancecar express), and the first thing you see is a heartwarming old-fashioned town with lots of local stores, making sweets and traditional foods for visitors. All of it delicately hugged by lush green hills with hot springs readily accessible at every corner. For those staying a few hours, I...

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Thank Jo M
Reviewed 18 October 2016

When we arrived, we were first impressed by the "no shoe policy" inside the hotel which makes us feel the place very clean and relax. During check-in, ladies could choose a beautiful Yukata from 5 different colors. The buffet dinner was amazing with lots of Japanese and Western cuisines and was delicious. The buffet breakfast was good, too. The restaurant...

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Helpful?
Thank Amy C

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Meeting Rooms
  • Multilingual Staff

Additional Information about Tenseien

Address: 682 Yumoto, Ashigarashimo-gun, Hakone-machi 250-0311, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen
Price Range: RM596 - RM1,655 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tenseien 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Tenseien Hotel Hakone-Machi
Hotel Style:
#4 Spa Hotel in Hakone-machi
#4 Romantic Hotel in Hakone-machi
#16 Best Value Hotel in Hakone-machi
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Questions & Answers

Here's what travellers have asked, with answers from Tenseien staff and other travellers.
9 questions
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Fairfax, Virginia
Vancouver, Canada
3 months ago
over a year ago
Singapore, Singapore

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice little internet access area equipped with iPads.”
 of 5 bubbles ReikoRing, 10 Mar 2016 | Read review
“Garden view with the waterfall is perfect!”
 of 5 bubbles aklebid, 26 Nov 2015 | Read review
“ask for a room at the back, view of waterfalls and garden”
 of 5 bubbles ExploringScientist, 28 Sep 2015 | Read review
“A room near to spa elevator for easy access, but might be noisier--your choice. A room in the back of hotel will have view of waterfall vs. the front, which will have river sounds.”
 of 5 bubbles relevart2, 24 Apr 2015 | Read review
“Higher floor is better, we stayed on 3rd floor ... hardly any view from the room”
  • Tenseien Hotel
  • Tenseien Hotel
  • Tenseien Hotel
 of 5 bubbles pettypoh, 12 Jun 2014 | Read review
5 of 5