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Tenseien

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407 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Brisbane, Australia
Reviewed 3 weeks ago

This hotel is set in a fantastic and tranquil position above the town of Hakone. It is a very relaxing hotel with a wide range of hot baths used by most of the guests. We stayed 1 night and took the Hakone Free Pass tour of Mt Fuji so didn't really have time to use the baths. The buffet dinner...

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1Thank David M
Franklin, Massachusetts
Reviewed 4 weeks ago

Overall- good stay and I recommend it if you are traveling to Hakone. It's in a good location (you could walk to the train station that can take you to the scenic loop). It's a large place with beautiful surroundings- it's pretty peaceful. Now, when my husband and I went, looks like a "field trip" was going on and there...

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Thank Stephanie O
Sydney, Australia
Reviewed 4 weeks ago

This hotel is reasonably well located to do the Hakone free loop which is spectacular if you score great weather like we did. The hotel is large & very busy particularly at weekends & the Onsen was too crowded for my liking (it is available to the public not just hotel guests). We stayed in a western room which was...

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Thank Mia K
Reviewed 26 October 2016 via mobile

Traveled down from Tokyo(where I live) for a hot springs(onsen) date with my wife. It was relatively cheap (¥7,600/person, or 75USD) easy to get to and had a delicious meal included. We were able to book a day trip with Romance Car(train) travel included through the Odakyu Travel kiosk at Shinjuku Station the day before(went on a Tuesday). My "Very...

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Thank Ogikubo2
Fairfax, Virginia
Reviewed 22 October 2016 via mobile

This onsen hotel is a great place to stay if you are seeing the sites in Hakone. We booked a Western style twin room which was adequate for our 2 night stay. The onsen for the men is awesome....it's outdoors with views of the sky and trees...onsen is opened for 23 hrs, with cleaning for 1 hr. Tenseien is a...

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Thank Zotmeister
Reviewed 18 October 2016 via mobile

You arrive in Hakoneyumoto station (that's if you're traveling by Odakyu Romancecar express), and the first thing you see is a heartwarming old-fashioned town with lots of local stores, making sweets and traditional foods for visitors. All of it delicately hugged by lush green hills with hot springs readily accessible at every corner. For those staying a few hours, I...

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Thank Jo M
Reviewed 18 October 2016

When we arrived, we were first impressed by the "no shoe policy" inside the hotel which makes us feel the place very clean and relax. During check-in, ladies could choose a beautiful Yukata from 5 different colors. The buffet dinner was amazing with lots of Japanese and Western cuisines and was delicious. The buffet breakfast was good, too. The restaurant...

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Thank Amy C
Perth, Australia
Reviewed 8 October 2016 via mobile

After spending a day in a ryokan, we stayed in this hotel as they have a buffet style dinner and breakfast. The food are great , variety selection of japanese and western food. Love them all. Their onsen are great, too. We stayed in a room with 2 single beds and 2futons, 2 toilet and 1 shower. At the back,...

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Thank KeioCio
Tokyo, Japan
Reviewed 30 September 2016 via mobile

This is one of my favorite places in Japan. Wherever Onsen I went to, I long to come back here. It is the most relaxing place for me and I've been their regular since the renewal open. The Onsen has both outdoor & indoor baths. The outdoor baths offer the greenery to sooth your eyes while soaking in the hot...

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Thank Alisa S
Reviewed 31 August 2016

The hotel was not too far from the main station. About 15mins. The road though some parts are bumpy so it might be hazardous for your luggage but was fine for the most part. I heard there is also a small van that can drop you off by the hotel as well. Inside the hotel was really nice. All the...

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Thank Jonathan R

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff

Additional Information about Tenseien

Address: 682 Yumoto, Ashigarashimo-gun, Hakone-machi 250-0311, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen
Price Range: RM618 - RM1,938 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tenseien 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Tenseien Hotel Hakone-Machi
Hotel Style:
#3 Spa Hotel in Hakone-machi
#4 Romantic Hotel in Hakone-machi
#21 Best Value Hotel in Hakone-machi
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Questions & Answers

Here's what travellers have asked, with answers from Tenseien staff and other travellers.
9 questions
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Fairfax, Virginia
Vancouver, Canada
1 month ago
over a year ago
Singapore, Singapore

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice little internet access area equipped with iPads.”
 of 5 bubbles ReikoRing, 10 Mar 2016 | Read review
“Garden view with the waterfall is perfect!”
 of 5 bubbles aklebid, 26 Nov 2015 | Read review
“ask for a room at the back, view of waterfalls and garden”
 of 5 bubbles ExploringScientist, 28 Sep 2015 | Read review
“A room near to spa elevator for easy access, but might be noisier--your choice. A room in the back of hotel will have view of waterfall vs. the front, which will have river sounds.”
 of 5 bubbles relevart2, 24 Apr 2015 | Read review
“Higher floor is better, we stayed on 3rd floor ... hardly any view from the room”
  • Tenseien Hotel
  • Tenseien Hotel
  • Tenseien Hotel
 of 5 bubbles pettypoh, 12 Jun 2014 | Read review
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