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BOX HOTEL from bizan

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Traveller (62)
Dining (25)
Room & Suite (18)
Overview
  • Excellent57%
  • Very good23%
  • Average9%
  • Poor11%
  • Terrible0%
Travellers talk about
“no lift”(3 reviews)
“moto hakone”(5 reviews)
“bus stop”(6 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Reviews (42)
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31 results
Traveller rating
16
8
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0
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LanguageEnglish
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16
8
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Show reviews that mention
All reviewsno liftmoto hakonebus stoplocation is excellentlake ashinokoplace to staymin walknext morningluggageodawarajapansightseeing
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1 - 5 of 31 reviews
Reviewed 2 weeks ago via mobile

We stayed here for one night at the end of July and had a wonderful time, we didn’t want to leave! The staff were really friendly and the food in the restaurant was yummy. The room was amazing, very modern, clean and well equipped. There...More

Thank ABristol82
Reviewed 23 June 2018 via mobile

I must immediately say that it came as a huge surprise and disappointment that this hotel does not clean rooms! On returning from a day’s sightseeing, I was simply baffled to discover that our room was exactly the way it was when we left it...More

Thank anaturaltan
Response from BoxHotelHakone, オーナー at BOX HOTEL from bizanResponded 27 June 2018

Dear Anaturaltan, Thank you for taking your time to leave us a review. First and foremost, thank you for your kind words and advises. What you experienced is certainly not the impression we want to leave you with or the service we strive for. I...More

Reviewed 29 May 2018 via mobile

They don't just offer accommodation but have a cafe open to the public as well. The espresso is great, the vibe very chilled with lots of wood, cosy inside and lake views and pets are welcome outside. English spoken.More

Thank NadjaC
Response from sayaka d, オーナー at BOX HOTEL from bizanResponded 17 June 2018

Dear Nadja, Thank you for taking the time to review your experience. We are grateful for your kind review and most importantly we are so happy that you enjoyed our cafe with the beautiful view of the Lake Ashi. We all look forward to welcoming...More

Reviewed 1 May 2018

We stayed 3 nights in a very comfortable apartment, 3rd floor with a view of Lake Ashinoko. there is no lift, but the satff carried our bags. We travel light as one must in Japan anyway so we would have managed. We had twin beds...More

Thank daleringham
Response from sayaka d, オーナー at BOX HOTEL from bizanResponded 17 June 2018

Dear Daleringham, Thank you for taking the time to review your experience. On behalf of all team members here, I would like to personally thank you for choosing to stay with us during your last visit to Hakone. I was extremely pleased to read that...More

Reviewed 22 April 2018 via mobile

I was a little sceptical about coming here after reading about everything closing at 7:30pm (which it does). That being said - this hotel was the perfect place to stay. Large, comfortable and modern rooms with great interiors. More than enough space to have a...More

Thank Chad B
Response from BoxHotelHakone, お客様担当マネージャー at BOX HOTEL from bizanResponded 25 June 2018

Dear Chad, We're thrilled you had a wonderful stay as well as great restaurant experience. Hakone gets quite after 5~6pm. We are trying to accommodate for those travelers who want to grab a bite after 6pm. Please note that your kind words were passed along!...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$172 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$172 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (62)
Dining (25)
Room & Suite (18)
Pool & Beach (2)
Questions & Answers
Ask a question
regina b
30 May 2018|
Answer
Response from BoxHotelHakone | Property representative |
Hi Regina, Excuse our late response. Our restaurant is now open 7 days a week and here's the business hour for our restaurant. BOX Kitchen+Bar CAFE 10:30 ~ 20:00 (19:30 Last call) LUNCH 11:30... More
0
Votes
Google Translation
Annisa D
29 May 2018|
Answer
Response from daleringham | Reviewed this property |
We caught the bus to Motohakone. The bus left Odawara station and I think passed Hakone Yumoto station which is some distance from Motohakone. A taxi would be expensive but I am sure there would be taxis available. The... More
0
Votes
Annisa D
29 May 2018|
Answer
Response from BoxHotelHakone | Property representative |
Hi Annisa, Excuse our late response. There're plenty of taxies around Hakone Yumoto Station. From Hakone Yumoto Station to our hotel should cost somewhere between 3,500 yen to 4,500 depending on the traffic. And here's... More
1
Vote
Google Translation
Room Tips
"it's a small charming hotel with 5 rooms only. ask for a room on the lake side when you book."
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"Lake side, of course! The top floor was lovely!"
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"There's no lift so go for first floor (English first floor i.e. up one flight of stairs)"
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