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Hotel Associa Shin-Yokohama

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290 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Molnlycke, Sweden
Reviewed 4 weeks ago

Great hotel located above the shops at Shin-Yokohama station. Easy to get to with JR or Yokohama subway blue line. Fun fact is that you can be with roof over your head all the way from the hotel until onboard a plane at NRT. Comfortable rooms with all normal amenities you can expect. There are several restaurants located on the...

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Helpful?
Thank hansvens
Atsushi S, 支配人 at Hotel Associa Shin-Yokohama, responded to this review

Dear hansevens san Thank you for sharing your experience at the Hotel Associa Shin-Yokohama. As a value customer, we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback will be shared with the team to continue to inspire and motivate them to deliver good customer service. Thank you again for your time and...

Chicago, Illinois
Reviewed 4 weeks ago

Overall, very happy with the Hotel Associa at the Shin-Yokhama station. The rooms are a good size and bedding is comfortable. Most importantly the rooms are very clean. The tv channels include CNN which is nice. The hotel is the top 10 floors of the Shin Yokohama station so you have quick access to the restaurant and shops at the...

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Helpful?
Thank Clinton N
Atsushi S, 支配人 at Hotel Associa Shin-Yokohama, responded to this review

Dear Clinton N san Thank you for sharing your experience at the Hotel Associa Shin-Yokohama through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had enjoyed your stay. Your feedback is shared among our staffs to motivate them to improve our hotel service. Thank you again for your time...

Brisbane, Australia
Reviewed 30 October 2016

We stayed here for only 1 night as we were to take a Cruise from Yokohama which is a short train ride from the Hotel and a short taxi ride to the Cruise Terminal. The Hotel is also convenient to the Shinkansen which travels from under the Hotel. Ideal location for a short visit to Japan when time is limited....

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Helpful?
Thank Liz M
Atsushi S, 支配人 at Hotel Associa Shin-Yokohama, responded to this review

Dear Liz M san , Thank you for sharing your experience at the Hotel Associa Shin-Yokohama through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a pleasant stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and...

Cape Town, South Africa
Reviewed 25 October 2016 via mobile

The spotless room provided everything we needed. It's not overly spacious but adequate. The bathroom had extra amenities and the shower is really good. Our sleep was comfortable and uninterrupted. The staff are friendly. The location is good for business and also access to the subway and trains. The Shinkansen departs from here to Kyoto. I would come again.

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Helpful?
Thank Bernadette A
Atsushi S, 支配人 at Hotel Associa Shin-Yokohama, responded to this review

Dear Bernadette A san, Thank you for sharing your experience at the Hotel Associa Shin-Yokohama through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a pleasent stay. The hotel location also brings you to Shinagawa or Tokyo station within 20 minutes that leads to various tourist spots in Tokyo area. Thank you...

Singapore, Singapore
Reviewed 4 October 2016 via mobile

Located on the 10th floor and above the hotel is quite even if located on the top of the Railway station of Shin-Yokohama. Very friendly staff, supporting with details on airport transportation in order to catch the right direct bus. Good breakfast with quite some choices.

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1Thank Steffen_Geb
Atsushi S, 支配人 at Hotel Associa Shin-Yokohama, responded to this review

Dear Steffen_Geb san, Thank you for sharing your experience at the Hotel Associa Shin-Yokohama through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you enjoyed your stay with us. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is shared...

San Antonio
Reviewed 17 September 2016 via mobile

A bit expensive but more catering to westerners. Larger than typical bathrooms and showers. Bed is low to the floor so if you have bad knees that may be an issue. Fridge in room and complimentary two bottles of spring water in the fridge. Wifi and Ethernet. Sits above rail station and also Bic Camera mall. Plenty of restaurants within...

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Helpful?
Thank Leonard O
Atsushi S, General Manager at Hotel Associa Shin-Yokohama, responded to this review

Dear Leonard san, Thank you for sharing your experience at the Hotel Associa Shin-Yokohama through the Guest Satisfaction Survey. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely yours, Astushi Suigimoto General Manager

Yardley, Pennsylvania
Reviewed 28 July 2016 via mobile

I know it sounds odd for us Americans to stay in a hotel that is at the train station. In japan that is very different. Train stations many times are very good places. But anyways, this hotel is in Shin Yokohama station. My office is in Yokohama so it made sense to stay at this hotel. It was a great...

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Helpful?
Thank betinalew
Atsushi S, General Manager at Hotel Associa Shin-Yokohama, responded to this review

Dear betinalew san, Thank you for sharing your experience at the Hotel Associa Shin-Yokohama through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you always enjoy your stay with us. Our outstanding location attracts not only business customers but also leisure oriented guests who can make the most of it...

Westland
Reviewed 24 July 2016 via mobile

Had a 2 night stay earlier this month. Located close to Shinkansen exit of Shinyokohama. Good service, acceptable rooms. Breakfast a bit expensive, so i have taken food outside of hotel (many restaurants / coffee bars at walking distance ).

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Thank pk39
Atsushi S, 支配人 at Hotel Associa Shin-Yokohama, responded to this review

Dear pk39 san, Thank you for taking the time to share your recent experience at the Hotel Associa Shin-Yokohama with us. As a valued customer, I was disappointed to hear our breakfast rate appears to be expensive. Your feedback highlighted quality of food for improvement that I have shared with the Chef and Restaurant Manager. Once again, thank you for...

Singapore
Reviewed 24 July 2016

I am not going to rate about the location as you have read that everyone practically give full mark. This is a great hotel for Business traveler especially those coming from overseas. You get all the things you need around the hotel and the hotel itself packs with lot of facilities. There is a nice lounge for inhouse guest which...

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1Thank TravellerSG2000
Atsushi S, 支配人 at Hotel Associa Shin-Yokohama, responded to this review

Dear TravellerSG2000 san, Thank you for sharing your experience at the Hotel Associa Shin-Yokohama through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback is shared to motivate our staffs to improve...

Kuala Lumpur, Malaysia
Reviewed 15 July 2016

The hotel is just above Shin Yokohama station, and was really convenient for us as we came from Osaka by Shinkansen. All we had to do was take the lift up to our hotel, which only took like 5 minutes. There is also Cubic Plaza below our hotel, which has Bic Camera, Uniqlo, Takashimaya... And also lots of restaurants. A...

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Helpful?
1Thank jamie_travels_12
Atsushi S, General Manager at Hotel Associa Shin-Yokohama, responded to this review

Dear Jamie_travles_12 san Thank you for sharing your experience at Hotel Associa Shin-Yokohama through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you and your family had a great stay. we take great pride in not only meeting, but exceeding your expectations. Your feedback is very precious for our staffs...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Associa Shin-Yokohama is perfectly positioned. Located immediately above Shin-Yokohama station, it provides easy and direct access to Tokyo, Yokohama, Nagoya, and Osaka. It only takes 17 minutes to Tokyo station and 10 minutes to Shinagawa Station by bullet train, and 35 minutes to Haneda Airport by direct buss. All the rooms have high-speed Internet access. At the 24-hour front desk, they provide dry cleaning services and currency exchange. They also offer massage services at your room. At the spacious Brasserie La Classe, you can enjoy Western or Japanese buffet breakfast. They offer a lounge for staying guests where you can relax with a variety of drinks. There is the Cubic Plaza below the hotel where you can enjoy a variety of restaurants and shopping, such as Bic Camera and Uniqlo. For those who would like to enjoy activities, there is Yokohama Arena and Ramen Museum within a 10-minute walk and 5-minute taxi ride to Nissan Stadium. ... more   less 

Additional Information about Hotel Associa Shin-Yokohama

Address: 2-100-45 Shin Yokohama, Kohoku-ku, Yokohama 222-0033, Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Yokohama > Kohoku , Shinyokohama
Price Range: RM497 - RM1,184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Associa Shin-Yokohama 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hotel Associa Shin Yokohama
Hotel Style:
#4 Family Hotel in Yokohama
#6 Business Hotel in Yokohama
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Associa Shin-Yokohama staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor for a good view!”
 of 5 bubbles DakxTurcotte, 31 Mar 2016 | Read review
“All rooms have views, as the hotel starts on Level 10 every room should have a good view.”
 of 5 bubbles 5starhotelreview, 26 Mar 2016 | Read review
“Ask for a high room facing towards Mount Fuji, on a clear day you might just be able to see it”
 of 5 bubbles AndyFrame, 2 Mar 2016 | Read review
“Very good accessibility & lot of Restaurants near by and in 9 th & 10 th Floor .”
 of 5 bubbles utpalp2015, 15 Nov 2015 | Read review
“The double bed rooms have better views than the twin rooms.”
 of 5 bubbles jss917, 24 Jul 2015 | Read review
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