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the location is amazing (for our purposes), the rooms are great (although the beds are a little narrow), overall its a great hotel. However, we couldn't work the air conditioning - it kept stopping and we would wake up drenched. Even when we put it...More
First time in this hotel and positive experience.
Staff very professional and helpful, paying attention to guest needs.
Room silent and comfortable, with a good set of amenities in the bath room.
Excellent breakfast with choices of international/western or Japanese/Asiatic styles.
If there is necessity...More
I've stayed here two times and have enjoyed both stays a lot. It's just a very comfortable hotel. The rooms are big and well designed. The wifi and air con work well. And the rooms are very very quiet - absolutely no problems with noise,...More
Comfortable hotel in an excellent location. Very good buffet breakfast. The room was a good size and spotless. No noise from trains or street traffic. The service from the front desk to housekeeping and breakfast was all good.
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I stayed in this hotel during a short business trip. It has good facilities, excellent beds and a very good breakfast with many choices. Also directly located above the metro system so easy access to the surrounding areas.
Response from Clinton N | Reviewed this property |
Make sure you take the train to the Shin-Yokohama station, not the Yokohama station. Then just go upstairs, I believe the lobby is on the 10th or 11th floor. There will be signs once you get to the elevator.
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"we stay on the top floor , great view, can even see Mt Fiji on a clear morning"