Hyatt Regency Yokohama
280-2 Yamashita-cho, Naka-ku, Yokohama 231-8340 Kanagawa Prefecture
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Avg. RM 783 /night, 10/9 - 10/10
RM 1,442
per night
RM 982
per night
RM 522
per night
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4.5
#1 of 111 hotels in YokohamaLocation
Cleanliness
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Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Hyatt Regency Yokohama is a luxury hotel in Yamashita-cho, an area that embodies the vibrant and exotic atmosphere of Yokohama. The interior of the hotel depicts the city and culture of Yokohama by displaying traditional Japanese aesthetics and Western design based on the concept of "East meets West," which is associated with the history of the port’s opening.
The hotel has an enchanting atmosphere and features 315 guestrooms, two restaurants, a bar lounge, a pastry shop, large and small banquet spaces, and a chapel with Swarovski® crystals. It’s simple but offers facilities and services that will meet all the needs of guests, providing a stress-free and comfortable space for seasoned travelers.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pushchairs
Conference facilities
Banquet room
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Meeting rooms
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Shared lounge / TV area
Shops
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English, Japanese, Korean
Location
280-2 Yamashita-cho, Naka-ku, Yokohama 231-8340 Kanagawa Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
600 Restaurants
within 0.5 kilometers
Reviews
4.5
1,163 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hyatt Regency Yokohama receives high marks for its spacious, clean rooms, which feature comfortable beds and modern conveniences. Nestled in a prime spot, the establishment is lauded for its easy access to attractions, Chinatown, and the cruise port, along with convenient transportation options.
Guests consistently commend the hotel's spotless environment and commendable service, noting the staff's willingness to exceed expectations. While some issues arise with additional charges, many reviewers still feel the hotel offers solid value, given its array of amenities, elegant ambiance, and proximity to dining and attractions.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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1,163Reviews9Q+A12Room tips
Traveller rating
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Detailed Reviews
This is a very solid, well-located, but rather unremarkable new Hyatt property. Everyone working at the hotel deserves the highest honors for their professionalism and attention to detail. Without exception, the staff were lovely and friendly. Still, the concept of the hotel seems to favor special events customers, such as wedding parties, above regular hotel guests. The top two floors, which could be spectacular venues for a bar, lounge, or restaurants, are for private events only, and we were quickly shooed away just for trying to have a peek at the view. The Recency Club lounge is totally fine, but it feels cramped, and because of its location down on the 3rd floor, it lacks any kind of view.
Japan’s efforts to remain healthy three years into the pandemic get my full support, but some of the ongoing protocols at this hotel seem a bit silly at this stage. For example, dining tables featuring plexiglass partitions also have instruction placards depicting the correct way of keeping your face mask on while eating, dropping the mask just momentarily to take a bite of food. Only in Japan would something like this be embraced by the public.
Another strange tidbit worth mentioning was the warning notice printed on a small card atop the headboard in our bedroom. It mentioned that a hefty fine would be levied for damaging the delicate gold designs painted on the decorative wooden panels behind the bed. The room itself was tidy and modern, but felt small, as if everything was a few inches shorter than full size.
Overall, the Hyatt Regency Yokohama is a really nice hotel, just not quite as spectacular as it could be for regular guests.
Japan’s efforts to remain healthy three years into the pandemic get my full support, but some of the ongoing protocols at this hotel seem a bit silly at this stage. For example, dining tables featuring plexiglass partitions also have instruction placards depicting the correct way of keeping your face mask on while eating, dropping the mask just momentarily to take a bite of food. Only in Japan would something like this be embraced by the public.
Another strange tidbit worth mentioning was the warning notice printed on a small card atop the headboard in our bedroom. It mentioned that a hefty fine would be levied for damaging the delicate gold designs painted on the decorative wooden panels behind the bed. The room itself was tidy and modern, but felt small, as if everything was a few inches shorter than full size.
Overall, the Hyatt Regency Yokohama is a really nice hotel, just not quite as spectacular as it could be for regular guests.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: The main restaurant for breakfast gets overcrowded, and guests are asked to wait up to 30-minutes...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Modern hotel with nice decors. Check in is fast and easy. Rooms are very spacious with bigger single bed. Bed sheet and pillows are clean, good and feeling fresh. The bathroom has both shower and tub on it. Separate toilet room. I have been staying in many Japanese hotels and I can tell they have better standard and quality giving the similar price. We enjoy the location where walking to the Gundam factory, China town are only 10 minutes. Take the TY line and get to Shibuya in 45 min directly. Going to Mt Fuji and close. Wish I could stay several more nights next time.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ハイアット リージェンシー 横浜 Hyatt Regency Yokohama, マーケティング at Hyatt Regency Yokohama
Responded 9 Aug 2023
Dear Teslala, Thank you very much for having stayed at Hyatt Regency Yokohama and for sharing your comments. We are glad to hear that you have enjoyed staying with us. We are very pleased to read your comments that you were satisfied with our room and found it comfortable. All rooms are spacious (37 square meters or more) and equipped with Simmons beds and a wide range of amenities and free rental equipment to ensure a relaxing stay. We hope you will use our hotel as a base for your next visit to Yokohama and enjoy sightseeing. Thank you again for your review and we look forward to welcoming you again. Hyatt Regency Yokohama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I stayed in a club room and used the lounge, but to avoid crowds, I was offered to use the lounge on the first floor. I enjoyed the snacks served on three tiers of tableware, which is often used for afternoon tea, and chatting with the cute staff was also fun! Afterwards, I went to the lounge and was able to relax, feeling like I was at an after-party. The location was great, with the Art Theater next door, Chinatown and Yamashita Park within easy walking distance, and it was also convenient from the Minatomirai Line. The staff's smiles and the smell in the hotel were great. The room had a sofa by the window and a separate bathroom with a deep bathtub, so I was able to relax. This is a hotel I would like to visit again when I go to Yokohama. Thank you very much.
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Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible experience for any customer, and especially so if you’re a globalist.
The staff gave me a room key to a room that was occupied by another customer because “they didn’t check throughly”. I then had to wait in the lobby for them to sort this out.
Making such rookie mistake is simply intolerable for any hotel staff let alone the supposed-to-be prestigious Hyatt brand.
For all Globalist members, avoid this place like a plague not only because of my (hopefully) rare encounter but also because at Hyatt Regency Yokohama all globalists are treated like just another customer with no privileged treatments.
For the guest whom I have disturbed on Nov 5, I am sorry to have barged into your room. It was never my intention to disturb you.
The staff gave me a room key to a room that was occupied by another customer because “they didn’t check throughly”. I then had to wait in the lobby for them to sort this out.
Making such rookie mistake is simply intolerable for any hotel staff let alone the supposed-to-be prestigious Hyatt brand.
For all Globalist members, avoid this place like a plague not only because of my (hopefully) rare encounter but also because at Hyatt Regency Yokohama all globalists are treated like just another customer with no privileged treatments.
For the guest whom I have disturbed on Nov 5, I am sorry to have barged into your room. It was never my intention to disturb you.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: Avoid this place like a plague
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at Hyatt Regency Yokohama
Responded 10 Nov 2022
Dear ryancccccc, Thank you very much for visiting us at Hyatt Regency Yokohama and for taking the time to share your comments. We would like to express sincerest apologies for the inconvenience caused to you during your stay at our hotel. We would like to give our deepest apologies. It is our priority to ensure all guests have a smart and smooth checking in for memorable and enjoyable stay, and it is regrettable that we did not live up to our promise this time. Please do not hesitate to contact us directly for any further assistance. Thank you again and we hope to have the opportunity to welcome you back for a stay that meets your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had room 1815 with views over the harbour and bridge. It was a large room, decorated in dark wood and black with lovely traditional screen behind a huge bed. There was an empty fridge, kettle and small cups/saucers, plus a desk, chair and chaise. the bathroom had a small, deep bath, a shower and a separate Toto. Lots of fluffy towels and bathrobes. Clever design with sliding doors allows it to be part of the bedroom or not. Wi-Fi good enough and plenty of charging options. Housekeeping was very good.
We had access to the Club lounge on the third floor, where we checked in and out. There are food offers in the morning and evening. Breakfast was a very good buffet including crispy bacon, scrambled eggs and fries. Evening food included popcorn shrimp, spring rolls, pizza, fried chicken and fish, burdock crisps. Alcohol between 5 and 7 including Asahi and Bombay Sapphire gin and tonics.
Location is good - a short walk to the station and two stops to the shops and a short walk to Osanbashi Pier, with great city views from the rooftop walkway.
We had access to the Club lounge on the third floor, where we checked in and out. There are food offers in the morning and evening. Breakfast was a very good buffet including crispy bacon, scrambled eggs and fries. Evening food included popcorn shrimp, spring rolls, pizza, fried chicken and fish, burdock crisps. Alcohol between 5 and 7 including Asahi and Bombay Sapphire gin and tonics.
Location is good - a short walk to the station and two stops to the shops and a short walk to Osanbashi Pier, with great city views from the rooftop walkway.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ハイアット リージェンシー 横浜 Hyatt Regency Yokohama, マーケティング at Hyatt Regency Yokohama
Responded 1 Feb 2024
Dear PotterMoose, Thank you very much for having stayed at Hyatt Regency Yokohama and for sharing your comments. We are very pleased to read your comments that you were satisfied with our room and found it comfortable. All rooms are spacious (37 square meters or more) and equipped with Simmons beds and a wide range of amenities and free rental equipment to ensure a relaxing stay. The folding screen on the headboard standing out in the black-toned room is inspired by the customs of the samurai family and is installed with the spirit of hospitality for our guests. We hope you enjoyed the fusion of traditional Japanese beauty and Western design and had a memorable time here in Yokohama. We hope that when you visit us again, you will take advantage of the Club Lounge break time and our hotel's location to enjoy your trip to Yokohama. Our warm hospitality awaits your return sometime soon. Hyatt Regency Yokohama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Every interaction at the main desk seemed focused on upselling services and put pressure on me to spend to make my family comfortable.
My wife and I went down to the front desk for breakfast and were directed to the restaurant. but we were not allowed entry. Thus, we had to leave the hotel and try to find a healthy place to eat.
My wife and I went down to the front desk for breakfast and were directed to the restaurant. but we were not allowed entry. Thus, we had to leave the hotel and try to find a healthy place to eat.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , オーナー at Hyatt Regency Yokohama
Responded 13 Jun 2021
Dear Trek01479473500 Thank you very much for taking the time to write about your experience at Hyatt Regency Yokohama. We apologize for our inadequate explanation of the extra charge for breakfast and extra bed. We have reviewed it with our management team to take possible improvement. We would appreciate if you allow us another opportunity to make it right. Warmest regards, Sales&Marketing Manager, Hyatt Regency Yokohama.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a King room as a Hyatt Discoverist. On mobile check in I was upgraded to a King Deluxe room. On arrival I was helped by staff who spoke English well. Status was acknowledged and late check out was offered.
The room was nice. As expected of the Hyatt Regency brand it’s a definite step up from any Japanese business hotel. I was happy to find a snack and note from the manager in my room.
This and Hyatt’s Tokyo Bay location tend to be the more budget-friendly options as far as western chains in the Tokyo area. Tokyo Bay is better if visiting Disneyland however I find this location better for any other purpose. The hotel is walking distance from the Minatomirai Line where one can get off at Yokohama Station or continue to Shibuya or Shinjuku. For this reason this location is better even if you have to pay marginally more than the Tokyo Bay location. Yokohama itself has plenty of convenience stores, restaurants, and entertainment. Unlike Tokyo Bay this location did not have coin laundry as far as I could tell.
I will point out one perfect reason to stay at this hotel. Osanbashi Cruise Terminal is a mere 10-15 walk away from the hotel. Anyone going on a cruise from this terminal looking for a place to stay before their departure need look no further.
The room was nice. As expected of the Hyatt Regency brand it’s a definite step up from any Japanese business hotel. I was happy to find a snack and note from the manager in my room.
This and Hyatt’s Tokyo Bay location tend to be the more budget-friendly options as far as western chains in the Tokyo area. Tokyo Bay is better if visiting Disneyland however I find this location better for any other purpose. The hotel is walking distance from the Minatomirai Line where one can get off at Yokohama Station or continue to Shibuya or Shinjuku. For this reason this location is better even if you have to pay marginally more than the Tokyo Bay location. Yokohama itself has plenty of convenience stores, restaurants, and entertainment. Unlike Tokyo Bay this location did not have coin laundry as far as I could tell.
I will point out one perfect reason to stay at this hotel. Osanbashi Cruise Terminal is a mere 10-15 walk away from the hotel. Anyone going on a cruise from this terminal looking for a place to stay before their departure need look no further.
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Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Convenient to the Minatomirai Line and Osanbashi Cruise Terminal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ハイアット リージェンシー 横浜 Hyatt Regency Yokohama, マーケティング at Hyatt Regency Yokohama
Responded 26 Oct 2023
Dear Mr./Ms. nicholasmD4097DQ, Thank you very much for choosing Hyatt Regency Yokohama and for taking time to share your feedback about your recent stay with us. The Yokohama area has many places to go, including tourist attractions, restaurants, and shopping malls. It is worth a visit because of its proximity to Tokyo. As you mentioned, it is also very conveniently located near the cruise terminal. If you have a chance to come to Japan again, please visit Hyatt Regency Yokohama. We sincerely hope to welcome you back on your next visit to Yokohama. Hyatt Regency Yokohama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Go to Tsukiji in the morning for breakfast. The location is very central so getting around in a taxi is economical if you don't want to use public transportation. Getting a deluxe room is very spacious and worth every yen. You don't need upgrade for the breakfast because there are many eating options nearby.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ハイアット リージェンシー 横浜 Hyatt Regency Yokohama, マーケティング at Hyatt Regency Yokohama
Responded 20 Nov 2023
Dear Mr./Ms. Stay40736856340, Thank you very much for choosing Hyatt Regency Yokohama and for taking time to share your feedback about your recent stay with us. We are glad that you enjoyed sightseeing in Tokyo. There are many cabs available and it is easy to get around. All rooms are spacious (37 square meters or more) and equipped with high-grade Simmons beds, and we offer a wide range of amenities and free rental equipment to ensure that you have a relaxing stay. We hope that your time spent at the hotel will be as relaxing as possible. We are looking forward to welcoming you again in the future. Hyatt Regency Yokohama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful, spacious room, gracious staff, tranquil vibe. We stayed here for a few days after a cruise and the location was perfect. We were able to walk from the cruise terminal to the hotel in about 15 leisurely minutes, each of us rolling 2 bags. (We’re not kids—totally doable.) It is a short walk to catch the airport bus to Haneda,800 yen—super convenient, all luggage loaded into the belly of the bus.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel looks brand new and well maintained. As a globalist member, I expected a better upgrade but was satisfied with the room I was assigned overall. The views were really nice, especially at night.
The check-in process was done in the beautiful lounge on the 3rd floor. However, it is a real pity it is not located on a much higher floor because there is basically no view right now.
The lounge staff was friendly and professional, especially a lady (from Australia I think) whose name I can’t remember.
For a Hyatt Regency, the tea / cake selection was really weak during the day. The quality improved for cocktail hours. Breakfast in the lounge was pretty disappointing. The selection was pretty limited and I don’t recall seeing grilled salmon, proper omelette or even miso soup. I’ve had more memorable breakfasts in 3-4 star hotels in Japan.
Nevertheless, I’ve had a better experience at the Hyatt Regency Yokohama than at the tired Regency or the overrated Park Hyatt in Tokyo.
The check-in process was done in the beautiful lounge on the 3rd floor. However, it is a real pity it is not located on a much higher floor because there is basically no view right now.
The lounge staff was friendly and professional, especially a lady (from Australia I think) whose name I can’t remember.
For a Hyatt Regency, the tea / cake selection was really weak during the day. The quality improved for cocktail hours. Breakfast in the lounge was pretty disappointing. The selection was pretty limited and I don’t recall seeing grilled salmon, proper omelette or even miso soup. I’ve had more memorable breakfasts in 3-4 star hotels in Japan.
Nevertheless, I’ve had a better experience at the Hyatt Regency Yokohama than at the tired Regency or the overrated Park Hyatt in Tokyo.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ハイアットリージェンシー 横浜, オーナー at Hyatt Regency Yokohama
Responded 25 Dec 2022
Dear Artevias, Thank you very much for visiting us at Hyatt Regency Yokohama and for taking the time to share your comments. We would like to express sincerest apologies for your disappointment in breakfast at Regency Club Lounge. It is our priority to ensure all guests have satisfied stay, and it is regrettable that we did not live up to our promise this time. Please do not hesitate to contact us directly for any further assistance. Thank you again and we hope to have the opportunity to welcome you back for a stay that meets your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is an airport shuttle going to Yamshita park which is just a few minutes walk to the hotel
Greetings from Hyatt Regency Yokohama! We do have connecting rooms for several room-type combinations. Please contact us by phone/email for availability.
Thank you.
"Nice base if you want to explore Yokohama or places outside Tokyo but it’s far from the touristy parts of Tokyo"Read full review
"For the highest available exchange rates.... Exchange your dollars for yen at a home bank before you go. Avoid charge card purchases so you can avoid bank card fees. "Read full review
PRICE RANGE
RM 667 - RM 1,202 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoKanagawa PrefectureYokohama
NUMBER OF ROOMS
315
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHYATT REGENCY YOKOHAMA (R̶M̶ ̶1̶,̶9̶7̶7̶) RM 1,292: UPDATED 2024 Hotel Reviews, Price Comparison and 575 Photos (Japan) - Tripadvisor
Frequently Asked Questions about Hyatt Regency Yokohama
What are some of the property amenities at Hyatt Regency Yokohama?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Yokohama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Yokohama?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Yokohama?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
Are there opportunities to exercise at Hyatt Regency Yokohama?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hyatt Regency Yokohama?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Yokohama offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hyatt Regency Yokohama?
The staff speaks multiple languages, including English, Japanese, and Korean.
Does Hyatt Regency Yokohama have any great views?
Yes, guests often enjoy the city view available here.
Is Hyatt Regency Yokohama accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.