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Yokohama Bay Sheraton Hotel and Towers

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Traveller (848)
Room & Suite (506)
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Overview
  • Excellent29%
  • Very good53%
  • Average14%
  • Poor2%
  • Terrible2%
Travellers talk about
“spg platinum”(9 reviews)
“train station”(43 reviews)
“west exit”(13 reviews)
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Yokohama Bay Sheraton Hotel and Towers
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Offers from Yokohama Bay Sheraton Hotel and Towers
Special Offer: SAVE UP TO 15%
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,014)
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120
167
35
11
10
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All reviewsspg platinumtrain stationwest exittakashimaya department storecompass restaurantyokohama bayunderground mallyodobashi cameranarita expressconvenient locationbreakfast buffet isexcellent locationdirect accesstop floorgreat shoppingclub floormain station
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11 - 15 of 343 reviews
Reviewed 2 May 2018

I just returned from an excellent three week stay. The hotel is located inside Yokohama station where you can get to just about anywhere you want to go in a short time, including Tokyo. The hotel has a nice, clean interior and great service which...More

1  Thank RobbyDigitale
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 7 May 2018

Thank you for taking the time to share your recent experience at Yokohama Bay Sheraton Hotel & Towers. We are delighted to learn that you have enjoyed your stay with us. Your valued and comment toward our staff is very much appreciated and we will...More

Reviewed 28 April 2018 via mobile

Every time a good service, excellent breakfast, big room directly in front of Yokohama station. Quiet room despite the situation close to the station. Direct access to many good restaurant and all possible shops.More

Thank titauni
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 7 May 2018

Thank you very much for spending your important time to review your recent stay at Yokohama Bay Sheraton Hotel & Towers. We are glad to hear that you were satisfied with our room and convenient location. Thank you again for your kind words, and we...More

Reviewed 14 April 2018

My go to place on my way into Japan, on my way out of Japan or if I am on business nearby. The warmest and most helpful staff you'll find anywhere. They have become like family especially the concierge staff. Top flight rooms for the...More

1  Thank sullivansan
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 19 April 2018

Thank you for taking the time to share your recent experience at Yokohama Bay Sheraton Hotel & Towers. We are delighted to learn that you have enjoyed your guest room and the lounge at the Club Floor. Your valued comment toward our staff is very...More

Reviewed 12 April 2018

Location was perfect. Subway entrance was just beside the side hotel side entrance. Shopping center, restaurant, gadget shop are all there just beside the hotel. Gym need extra charges to use though. Room was a bit old. Staff were friendly. Breakfast was nice. We joined...More

Thank noobby
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 13 April 2018

Thank you very much for spending your important time to review your recent stay at Yokohama Bay Sheraton Hotel & Towers. We are glad to hear that you were satisfied with our staff, breakfast and dinner buffet. As you said, we are very proud to...More

Reviewed 5 April 2018 via mobile

Rooms need serious upgrades but location is great...did not try the restaurants but room service was brilliant...everything came in before time with very polite and helpful servers....front desk was good and so were the concierge staffMore

Thank Ashish D
Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 11 April 2018

Thank you very much for your stay at Yokohama Bay Sheraton Hotel & Towers and for taking your time to review. It was a great pleasure to have you with us and we are glad to hear that you are satisfied with our room service,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$183 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Yokohama
#9 Business Hotel in Yokohama
#9 Romantic Hotel in Yokohama
#11 Family Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$183 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Yokohama
#9 Business Hotel in Yokohama
#9 Romantic Hotel in Yokohama
#11 Family Hotel in Yokohama
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (848)
Room & Suite (506)
Dining (347)
Pool & Beach (1)
Amenities (28)
Business Centre & Event Rooms (5)
Questions & Answers
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mercs_benz
30 October 2017|
Answer
Response from Garry H | Reviewed this property |
Check trip advisor for all your questions there the experts. In town there are few good restaurants check with hotel when you check in.concierge there is amazing. Great hotel great people
0
Votes
Karen S
22 October 2017|
AnswerShow all 4 answers
Response from keroro7 | Reviewed this property |
No, shuttle pickup. But you can use limousine bus from Haneda airport. Not sure of Naritta airport. The price of this limo bus is around 700 Yen one way.
1
Vote
bcobb90
14 August 2017|
Answer
Response from AmineCne | Reviewed this property |
Hello, The hotel offer a taxi service to and from Osanbashi Pier for 1000 yen (if you take a taxi by your own it will cost 3 to 4 times this price). There's also the train option station is around 20 min from the cruise... More
1
Vote
Room Tips
"Higher rooms are newer."
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"Rooms on high floor give you a good view of Yokohama city centre."
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"higher floors have better views of the city, specially at night"
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"If you can afford it, try a new room above the 20th floor."
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