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Kanku Onsen Hotel Garden Palace

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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141 Reviews from our TripAdvisor Community

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Showing 30: English reviews
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Glasgow, United Kingdom
Reviewed 4 weeks ago via mobile

My husband and I stayed at this hotel the night before we flew home. The room was cleaned and the beds were reasonably comfortable. The hotel is a bit dated and there is furniture stored in the stair well which looks a bit untidy. The hotel seems to be a bit dusty and feels a bit more motel than hotel....

Thank sr0llas0n
Reviewed 17 March 2017 via mobile

The free shuttle from the airport was convenient (van that seats about 6 passengers at a time), and the driver was pleasant and helpful. Check-in was fast, friendly and efficient (especially appreciated when coming in late at night, tired from our long flight)! The staff were very gracious and helpful - especially so when we had to call the front...

1Thank Jamie D. H
Reviewed 30 January 2017 via mobile

This is my first visit to this hotel! We arrived Kansai Airport around 8pm and was able to get on their 9:45pm shuttle to the hotel and we were the only two pax on the bus (image of bus please see attached photos). If you come out after custom on the North side, just exit to the curbside and go...

Thank Kenneth C
Reviewed 5 December 2016

Beautiful hotel. The hotel has very good environment n very quiet place to relax with family. The only draw back the hotel was difficult to locate. We had tough time finding the location. A simple map of the hotel would be vey helpful for travellers like us. Otherwise, staffs are excellent. Service is excellent. Free airport drop.

Thank Sonam J
Osaka, Japan
Reviewed 27 October 2016 via mobile

I booked this hotel thru Japan for day-use plan which allows you to stay 6 hour from the time when you check inn, Japanese kaiseki style lunch and 1 hr private family bath rental. こちらのホテルをデイユースプランで使いました。貸切風呂1時間、会席ランチと滞在最後6時間が10から17時まで出来ました。会席ランチがとても美味しくて、量も沢山ありました。 The good thing was lunch and private family bath rental. Franchised restaurants and convenience store are close such as Royal Host Tenka upping ramen kura...

Thank torampoline0907
Washington DC, District of Columbia
Reviewed 24 September 2016 via mobile

The Kansai Airport Spa Hotel Garden Palace is a good onsen attached to a mediocre hotel. Location is convenient to Kansai Airport but not as much to public transit...about a 15 minute walk from the train station. Restaurant wouldn't serve us for dinner as we didn't have a reservation, which was strange. We were saved by a nearby izakaya but...

Thank jrh825
Pittsburgh, Pennsylvania
Reviewed 22 July 2016

Through an internet travel site, we got a good price on 2 nights and used this hotel as a place to get over jet lag before moving on to other destinations. The plan worked great: the hotel shuttle is free and runs hourly (check schedule on the hotel website), so we didn't have to work out transit or pay for...

1Thank NGfromPGH
Bangkok, Thailand
Reviewed 22 July 2016 via mobile

First, the name(s).... Some booking websites call this place Kansai Airport Spa Hotel Garden Palace, but you won't find that on google maps. Search for the Japanese name Kanku Onsen (or perhaps Garden Palace) instead. Also helps to use that if you're getting a cab or asking for info at KIX! We used the hourly airport shuttle in the afternoon...

3Thank tarostra
Reviewed 8 May 2016 via mobile

This airport hotel is 15 minutes away from the airport and a taxi cost 4000 yen. The shuttle bus only go's ones per hour. The room has no chairs, is very tidy and you have to put your luggage on the floor. Next to the bed is no cabinet and there are no bed/reading lights. We stayed in several other...

Thank BruceAmsterdam
England, United Kingdom
Reviewed 18 April 2016

We stayed here the night before our flight home. We arrived early evening with the free shuttle from the airport and found the pleasant surprise of being upgraded to a larger room with a complimentary massage chair. My husband and I made use of the onsen facilities available on the first floor, which were very pleasant, but I chose to...

1Thank CEFaraone

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04/06/2017 05/06/2017
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  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Kanku Onsen Hotel Garden Palace

Address: 1-3-51 Nakamachi, Izumisano 598-0013, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Izumisano > Kanku Onsen
Price Range: RM350 - RM757 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kanku Onsen Hotel Garden Palace 3*
Number of rooms: 80
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Also Known As:
Kanku Onsen Hotel Garden Palace Osaka Prefecture, Japan - Izumisano
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You should ask for western style room already with the reservation.”
Ritchey_ger, 15 Dec 2015 | Read review
“If you have to stay here, check the aircon and bed when you check in.”
seetheworld001, 11 Oct 2013 | Read review
2 of 2
US$104* /night
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