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Grand Hyatt Fukuoka

Booking.comUS$179*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Grand Hyatt Fukuoka
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884 Reviews from our TripAdvisor Community

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Showing 293: English reviews
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Torrance, California
Reviewed 3 days ago NEW

My room had a nice view of a river next to the hotel. But other than that, everything was below my expectations. The breakfast was disappointing too. I definitely had a better experience at Hilton Fukuoka.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank S Y
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear S Y, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka. We are very sorry to learn that we were not able to meet your expectation. We have shared your feedback with our associates and will do our utmost to improve our services. Thank you for your valuable comments and looking forward to welcoming you...

Barcelona, Spain
HOTEL’S FAVOURITE REVIEW
Reviewed 1 March 2017 via mobile

The hotel is next to a large shopping mall. The staff are very polite and as helpful as Japanese can be. The rooms are large and comfortable. There is an espresso coffee machine in each room. Great idea. The bed is very comfortable and there are plenty of pillows The hotel has a great gym and swimming pool. Offers training...

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Helpful?
Thank Eva T
About Hotel's Favourite Review
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Eva T, Thank you for having chosen to stay at Grand Hyatt Fukuoka and taking your time to write your feedback. We are pleased to hear that you enjoyed staying with us. We are all looking forward to welcoming you back to our hotel in the near future!

Singapore
Reviewed 5 days ago NEW

My wife and I spent five lovely nights at Grand Hyatt Fukuoka. We thoroughly enjoyed our stay because this hotel's attention to detail and wonderful hospitality. The staff is welcoming and polite, always helpful. The hotel's location next to Canal City made it really worthwhile because of the numerous eateries and shops. Daily, there are many mesmerizing fountain displays which...

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Helpful?
Thank chong671
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear chong671, Thank you very much for your recent stay and taking your time to write your feedback! We are very pleased to hear that you and your wife enjoyed staying with us. Also we truly appreciate your kind compliments towards our associates. They will be highly motivated. Again thank you and looking forward to welcoming you and your wife...

Seoul, South Korea
Reviewed 1 week ago via mobile

I love hotel is right next to a giant mall than literally has everything that tourist needs, variety of restaurants and shops. Room is clean and beds are big; 2 double beds. My wife loves strong water pressure coming out of shower. Close from air port, and nearby top attractions such as Fukuoka castle, zoo, and shrine. Definitely a first...

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Helpful?
Thank Rugbyhoon
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Rugbyhoon, Thank you very much for your recent stay and valuable feedback! We are very pleased to hear that you and your wife had an enjoyable stay with us. We are all looking forward to welcoming you back to Fukuoka and our hotel in the near future!

Reviewed 1 week ago via mobile

It's a little tired hotel and not great for westerners but the front desk English is pretty good and concierge is excellent that's why it gets four stars. The average room runs around 210USD and to me that's about what it's worth. It's worth a try and location is good.

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Helpful?
Thank Garry H
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Garry H, Thank you very much for your recent stay and valuable feedback! Since our guestrooms refurbishment has been completed this week and we are expecting the renewal of our main dining restaurant in July this year, we hope you can enjoy our hotel more next time. We are all looking forward to welcoming you back to our hotel...

Hong Kong, China
Reviewed 1 week ago

We had a family of four with two young children so we had to book two rooms and no interconnecting rooms were available from Thursday to Saturday. Hilton Seahawk have rooms that fit 4 in one room. Grand Hyatt does not allow children under 18 in their swimming pool at any time which we only found out when we walked...

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Helpful?
Thank MonkeyMagicMan
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear MonkeyMagicMan, Thank you very much for your recent stay and taking the time to write your feedback. We are very sorry to hear that we were not able to offer guest rooms commensurate with your expectation. Since we are in the middle of our restaurants and guest rooms renovations, we hope you can fully enjoy our hotel next time....

Melbourne, Australia
Reviewed 3 weeks ago via mobile

I really liked the location of this hotel. It's next to a big shopping centre with tons of food options as well as less than ten minutes walk to Hakata station. My room was large and had a great view over the river and cityscape (I was on the top floor) and was very clean and well serviced The staff...

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Helpful?
Thank BSBtraveller
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear BSBtraveller, Thank you very much for your recent stay and valuable feedback! We are pleased to hear that you enjoyed staying with us. As for the speed of Internet, we have shared your feedback and will do our utmost to improve the current situation. We are all looking forward to welcoming you back to our hotel in the near...

Reviewed 3 weeks ago via mobile

I was arriving very early in the morning so booked the previous night so I could check in straight away when I arrived. I contacted the hotel via email to notify them that this was my intention but when I arrived, there was still a lot of confusion and after being handed to the 4th person, I was able to...

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Helpful?
1Thank Tam H
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Tam H, Thank you very much for your recent stay and taking your time to write your feedback. First of all, we would like to apologize for the series of incidents which you have experienced. We have shared your feedback with departments concerned and will do our utmost to improve our services. Again thank you for your valuable feedback...

London
Reviewed 3 weeks ago via mobile

I liked the location "Canal City" which is only a few taxi minutes away from the airport or the main train station. The room was good-sized, well equipped and very comfortable. I loved the bathroom with a very generous rain shower. The hotel has a gym which I considered way above average and a large spa area which was perfect...

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Helpful?
Thank Roadtrip_Fan_UK
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Roadtrip_Fan_UK, Thank you very much for your recent stay and valuable feedback! We are pleased to hear that you enjoyed staying with us and liked our bathroom and a gym facility. We are all looking forward to welcoming you back to our hotel when you travel to Fukuoka next time!

Chiba, Japan
Reviewed 4 weeks ago

E after J 仕事で福岡に来たので折角だからとグランドハイアットにとまりました。福岡を知っている人なら分かると思いますが、キャナルシティの中にあります。アクセスは良くも悪くもという感じですが、福岡にいいホテルはあまりないので、ゆっくり上品にすごしたい方には良い選択肢だと思います。お部屋はとても綺麗でいわゆるハイアットテイストです(グランドハイアット東京とほぼ似てますが、ドライヤーやアメニティのレベルはちょっと落ちます。直営じゃないので仕方ないですが。。。)。朝食はパンの種類が多く美味しいと思います。ただフルーツが少なかったのが残念。アメニティも比較的充実しています。唯一残念だったのは部屋のテーブルが狭いこと。PCおいて仕事しづらいです(その分テレビが大きいのですが)。でも逆に言えば、そこだけです。福岡ではここしか私にはチョイスががありませんね。(中洲が怖い方はお気をつけくださいませ。) In Fukuoka, there are a few luxury hotels. Grand Hyatt is one of them. It is very easy to get main part of Fukuoka (Tenjin and Hakata Station). It takes only less than 10 mins by the walk.They provide the Hyatt Standard Service Level. In other words, they might be over your expectation. I have one...

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Helpful?
Thank KonaHualalai
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review
Google Translation

KonaHualalai様、この度はグランド ハイアット 福岡にご宿泊いただきありがとうございます。客室内デスクについて...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Martinis
Martinis
Cuisines: Bar, Pub
Kusudama
Kusudama
Cuisines: Japanese
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hyatt Fukuoka is connected to Canal City Hakata, a multi-dimensional complex of business, entertainment and shopping facilities. The hotel is situated between Hakata station, the central station and Tenjin, the city’s business and entertainment centre; it is also just 5 km from Fukuoka International Airport. It is not only the ideal destination itself, but also a convenient base for excursions in the northern Kyushu area. ... more   less 

Additional Information about Grand Hyatt Fukuoka

Address: 1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018, Fukuoka Prefecture
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka
Price Range: RM774 - RM1,858 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Fukuoka 5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Grand Hyatt Fukuoka Hotel Fukuoka
Fukuoka Grand Hyatt
Hyatt Fukuoka
Fukuoka Hyatt
Hotel Style:
#2 Spa Hotel in Fukuoka
#5 Luxury Hotel in Fukuoka
#7 Family Hotel in Fukuoka
#11 Romantic Hotel in Fukuoka
#22 Business Hotel in Fukuoka
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Fukuoka staff and other travellers.
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Questions? Get answers from Grand Hyatt Fukuoka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have a better view of the canal and surrounding mountain ranges.”
chong671, 24 Apr 2017 | Read review
“Ask for a room not too far from the elevator because they have a very long hallway to reach your room.”
MonkeyMagicMan, 17 Apr 2017 | Read review
“Ask what temperature they set rooms to and get it in writing.”
83pdt, 9 Feb 2017 | Read review
“Avoid facing Canal City as it can get really noisy”
HannLyn, 7 Feb 2017 | Read review
“any rooms will be fine, but junior suite are really good.”
F4023NZalbertos, 30 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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