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Grand Hyatt Fukuoka

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Grand Hyatt Fukuoka
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862 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Seoul, South Korea
Reviewed 18 January 2017

Review collected in partnership with Hyatt Hotels
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Thank wonseok9408
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Norwich, United Kingdom
Reviewed 7 January 2017

I should start by acknowledging that I am a Hyatt member and so we got a great deal on this hotel using my points. Location of the hotel, in the heart of Canal City is great, you're close to downtown and lots of the action and there are some interesting shops (love the big Muji) and dining options in the...

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Thank Penfoldio
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Penfoldio, Thank you very much for your recent stay and valuable feedback! We are pleased to hear that you enjoyed staying with us and shopping at the Canal City Hakata. We are all looking forward to welcoming you back to our hotel in the near future.

Reviewed 6 January 2017

Review collected in partnership with Hyatt Hotels
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Thank n/a n
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Reviewed 5 January 2017 via mobile

Staying at Canal City was really convenient. The Grand Hyatt didn't fail to disappoint in terms of location. Access to the mall was reliable and considerate (for PWD). There was a wide choice of restaurants and shops right at our doorstep! However I find the rooms too small. Not at all what was indicated in the pictures on the website....

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Helpful?
Thank RobbyGo
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear RobbyGo, Thank you very much for your recent stay and we are very sorry to learn that we were not able to provide you the guest room commensurate with your expectation. We truly value your feedback and will do our utmost to improve our guest room quality and environment. Again, we appreciate your valuable comments and looking forward to...

Norfolk, Virginia
Reviewed 29 December 2016

A very nice one hotel. Larger room than most Japanese hotels. Very large bath room with very nice towels. Good location next to a large shopping mall. Convenient to bus, train stations and 1900 Yen taxicab to airport.

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Thank CHARLES T
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear CHARLES T, Thank you very much for your recent stay and valuable comment! We are very pleased to hear that you enjoyed staying with us this time. We are all looking forward to welcoming you back to our hotel in the near future!

Reviewed 22 December 2016 via mobile

I had the best experience with the concierge at Grand Hyatt, who both went beyond their means to ensure that I am well taken care of during my stay. As a solo traveller, I appreciate their help in making all the dinner reservations and recommending places for autumn leaves viewing (very pretty) The room was well-appointed and comfortable, but it...

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Helpful?
Thank Ginny C
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Ginny C, Thank you very much for your recent stay and valuable feedback! We truly appreciate your kind compliments toward our Concierge team. They will be highly motivated by your comments. We are all looking forward to welcoming you back to our hotel in the near future!

Hong Kong, China
Reviewed 21 December 2016

Overall very good ! Did not try the outlets so no comments fit that ! Mostly enjoyed the swimming pool , the gym room and the spa ! The service at the gym room was excellent ! Also for breakfast time at the grand club it is better extend to 10:30 am during weekdays !

Review collected in partnership with Hyatt Hotels
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Thank 196chiwail
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear 196chiwail, Thank you very much for your recent stay and valuable comment! We are pleased to hear that you enjoyed our fitness club “Club Olympus”. Looking forward to welcoming you back to our hotel in the near future!

takaratsuka city hyogo japan
Reviewed 1 December 2016

good and in a very popular area. easy to go around fukuoka.the gym is superb.China restaurant was one of the very best in Fukuoka. but now they closed it. me so sad. becasuse i enjoyed eating here so,much.. very sad they closed it.

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Thank F4023NZalbertos
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear F4023NZalbertos, Thank you very much for your recent stay and valuable comment. We are pleased to hear that you used to enjoy eating at Chi-Na. We truly appreciate your royalty to Grand Hyatt Fukuoka and looking forward to welcoming you back to our hotel in the near future!

Reviewed 26 November 2016 via mobile

This hotel is located at very center of Fukuoka city and directly connected to huge shopping complex. So I must say it is convinient. However room at the hotel is clean but very small (I stayed at a single room.) If you emphasize location, I would recommend to stay.

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Helpful?
Thank nyamamot39
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear nyamamot39, Thank you for your recent stay and taking the time to write your feedback. We are very sorry to learn that we are not able to offer you the room which commensurate with your expectation. We truly appreciate your comment and looking forward to welcoming you back to our hotel in the future.

Borneo
Reviewed 15 November 2016 via mobile

Everything feels so dated! As a frequent guest of the Hyatt chain, this must be one of the most dated Hyatt in the world! Well, at least, one that I have come across, from the lobby to the room, the staff uniform to the room service presentation. The only item that reminds me that I am at the Hyatt is...

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Thank BorneoNomad
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear BorneoNomad, Thank you very much for your recent stay and taking the time to write your feedback. We are very sorry to learn that we were not able to provide you the facilities and guest room commensurate with your expectation. We truly value your reply and will do our utmost to improve the quality of our hotel in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hyatt Fukuoka is connected to Canal City Hakata, a multi-dimensional complex of business, entertainment and shopping facilities. The hotel is situated between Hakata station, the central station and Tenjin, the city’s business and entertainment centre; it is also just 5 km from Fukuoka International Airport. It is not only the ideal destination itself, but also a convenient base for excursions in the northern Kyushu area. ... more   less 

Additional Information about Grand Hyatt Fukuoka

Address: 1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018, Fukuoka Prefecture
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka
Price Range: RM758 - RM1,803 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Fukuoka 5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Grand Hyatt Fukuoka Hotel Fukuoka
Fukuoka Grand Hyatt
Hyatt Fukuoka
Fukuoka Hyatt
Hotel Style:
#2 Spa Hotel in Fukuoka
#5 Luxury Hotel in Fukuoka
#7 Family Hotel in Fukuoka
#11 Romantic Hotel in Fukuoka
#22 Business Hotel in Fukuoka
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Fukuoka staff and other travellers.
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Questions? Get answers from Grand Hyatt Fukuoka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask what temperature they set rooms to and get it in writing.”
 of 5 bubbles 83pdt, 9 Feb 2017 | Read review
“Avoid facing Canal City as it can get really noisy”
 of 5 bubbles HannLyn, 7 Feb 2017 | Read review
“any rooms will be fine, but junior suite are really good.”
 of 5 bubbles F4023NZalbertos, 30 Nov 2016 | Read review
“I never had a bad room here as I always request upper floors”
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
 of 5 bubbles tonytigerjaz, 8 Oct 2016 | Read review
“The club room is worth the extra charge!”
 of 5 bubbles HannahKim0828, 2 Sep 2016 | Read review
5 of 5