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Mitsui Garden Hotel Kumamoto

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Traveller (227)
Room & Suite (72)
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Overview
  • Excellent19%
  • Very good60%
  • Average17%
  • Poor3%
  • Terrible1%
Travellers talk about
“train station”(5 reviews)
“hotel parking”(2 reviews)
“short walk”(3 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Rooms
Restaurant
Multilingual Staff
Accessible rooms
3 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (329)
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1 - 5 of 39 reviews
Reviewed 3 weeks ago via mobile

Location is quite close to shopping street and restaurant area, where is not far from tram station. Room is quite spacious for triple room type. Nice and clean. No image of Kumamon in room and corridor, where only found in lobby. Extra bed converted from...More

Thank Mollymoon_26
Response from 三井ガーデンホテル熊本, フロント オフィス マネージャー at Mitsui Garden Hotel KumamotoResponded 2 weeks ago

Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We sincerely apologies about room issue relating to our services providing which was not reached your expectation. Our hotel have 2 type of kuma theme room. The Twin...More

Reviewed 3 weeks ago

We were enraptured by the mascot bear in the lobby, saddened to find none in-room ! Well=located standard sort of business hotel, with well-designed but small, clean rooms. Breakfast was rather ordinary.More

Thank lozzie3205
Response from 三井ガーデンホテル熊本, フロント オフィス マネージャー at Mitsui Garden Hotel KumamotoResponded 2 weeks ago

Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We sincerely apologies about room issue relating to our services providing which was not reached your expectation. Our hotel have 2 type of kuma theme room. The Twin...More

Reviewed 26 April 2018

The hotel is clean and the staff is nice. The location is really good. Close to the city center, and the bus terminal. The train station is approximately 10 minutes by tram. Breakfast (for a European) is ok. There is some bread and scrambled eggs....More

Thank AnnikaCF
Response from 三井ガーデンホテル熊本, フロント オフィス マネージャー at Mitsui Garden Hotel KumamotoResponded 1 May 2018

Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as...More

Reviewed 21 April 2018 via mobile

Kumamoto is an authentic south-japan city, no high rise buildings with adequate transport systems. We took inner city tram from kumamoto station to keitokuko mae station. Hotel is just on 3 mins walk from there. This mitsui garden is the best one I have ever...More

Thank Momocow2016
Response from 三井ガーデンホテル熊本, フロント オフィス マネージャー at Mitsui Garden Hotel KumamotoResponded 1 May 2018

Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as...More

Reviewed 28 February 2018

The room is not small for 2 people. We were a group of 3 friends so it's a bit tight but manageable. The hotel set the toiletries for 3 people too. It's only 5 minute walk cross the road to the commercial area, 20 minutes...More

Thank -o-Didew-o-
Response from 三井ガーデンホテル熊本, フロント オフィス マネージャー at Mitsui Garden Hotel KumamotoResponded 18 March 2018

Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$55 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$55 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (227)
Room & Suite (72)
Dining (21)
Pool & Beach (1)
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Room Tips
"Nice place"
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"Kuma room is good for kid"
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"Rooms with Kumamon theme should be requested."
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"Single Rooms are small compared to Western rooms but was quite comfortable and roomy enough for a single..."
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