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Hotel New Tsuruta

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Traveller (114)
Room & Suite (177)
Dining (22)
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Overview
  • Excellent18%
  • Very good56%
  • Average20%
  • Poor4%
  • Terrible2%
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AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Concierge
3 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)
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All reviewslotion providedfront desk staffrecommend this hotel to anyonejapanese style roomfloorcentralenglishonsen
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1 - 5 of 23 reviews
Reviewed 2 February 2018 via mobile

This is hotel is one for the best service provide their guest and also location us very nice and room is very big. So hi their with your friend. I hope you enjoy there very much and also very more there.

Thank Ghanshyam K
Reviewed 28 January 2018

Let's start with the positive bits, yes they do have very nice Japanese rooms which is great if you're a westerner and want to experience the local style. But, that's about it on the positive front really. Totally run-down building that has been past its...More

Thank Traveller-935
Reviewed 12 October 2017 via mobile

The hotel itself needs a good facelift. Old worn out carpets and rooms showing wear and tear. The japanese style rooms are a good size but the futons and bedcovers are quite ugly. The bathrooms are not much either. The onsen on the other hand...More

1  Thank WHISKASyTORTU
Reviewed 3 September 2017

The location of the hotel is fairly central- It is close to the mall, and the main square where the restaurants are. Our group of 12+ stayed here for three nights as part of a relaxing stop on our trip around Japan. The hotel staff...More

Thank Chris L
Reviewed 7 April 2017 via mobile

Our stay with four friends for 2 nights was good. They a modest onsen at the hotel for $3. So relaxing. Staff is very helpful and good service. The rooms were comfortable and very clean. If you want a view of the ocean be prepared...More

Thank Bobbie M
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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Meeting Rooms
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Details
Price range
US$63 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Beppu
#4 Top resorts Hotel in Beppu
#13 Best Value Hotel in Beppu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$63 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Beppu
#4 Top resorts Hotel in Beppu
#13 Best Value Hotel in Beppu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (114)
Room & Suite (177)
Dining (22)
Amenities (25)
Questions & Answers
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Rebecca T
19 March 2016|
Answer
Response from BkkOpera | Reviewed this property |
It's separate. There is onsen for female only. ^_____^
0
Votes
Micaraseth
11 September 2015|
Answer
Response from ElaineFu0831 |
i got the same experience with you. they even no any responses from bookingcom website, facebook and email. quite worry about their service level now.
0
Votes
Room Tips
"Ask for a room with bay view"
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"higher floor, city view and sea view both good"
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"Ryokan is cool, but they also have western rooms"
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"Choose the fushion type of room. It might be slightly more expensive, but alot more comfortable."
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