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Beppu Kamenoi Hotel

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286 Reviews from our TripAdvisor Community

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Showing 47: English reviews
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Hong Kong, China
Reviewed 9 February 2017 via mobile

I'm having big problem with the heat of the room, no control of the heat in the room, which make me so difficult to sleep. I hope it will change, personally I would not recommend to my friends at all. May be it is not my type only. Location is good.

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Helpful?
Thank May C
別府亀の井ホテル, youaku at Beppu Kamenoi Hotel, responded to this review

"Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Bangkok, Thailand
Reviewed 9 January 2017 via mobile

Beppu Kamenoi is 7 mins walk from Beppu station. It is very easy to find because it's so large. Good size of room, too bad they only have smoking room available for our two nights stay. Beds are comfortable. Public bath is huge, but very crowded. People are talking so loud in the bath and kids are running around. You...

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Helpful?
Thank TheNayzer
別府亀の井ホテル, 宿泊係 at Beppu Kamenoi Hotel, responded to this review

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, "

Singapore
Reviewed 7 January 2017 via mobile

If you're going to be visiting Beppu, this hotel is affordable yet has all the amenities you would ask for. Indoor and outdoor hot spring available. Was unlucky to check in the same day as a huge tour group, so the hot springs were really crowded :-( 6-bed room is available and might be a better choice for those traveling...

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Helpful?
Thank 506fayel
別府亀の井ホテル, 支配人 at Beppu Kamenoi Hotel, responded to this review

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, "

Norfolk, Virginia, United States
Reviewed 6 January 2017

In December 2016, I stayed one night at the Kamenoi Hotel with my wife and two children for a family vacation. The hotel is modern. The hotel has free Wi-Fi. The hotel has a very nice souvenir shop. The bathroom seemed out of place for this, generally speaking, modern and well maintained hotel. The bathroom was a cheap looking modular...

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Helpful?
Thank Chindonya
別府亀の井ホテル, 支配人 at Beppu Kamenoi Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Denver, CO
Reviewed 5 January 2017

This hotel was packed with tour groups. We even had a hard time to get on the elevator. We found it very difficult to communicate with the front desk as very few of them speak English. We were not able to adjust the temperature in the room either. The coin laundry and parking lot are convenient.

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Helpful?
Thank supersidecut
別府亀の井ホテル, 支配人 at Beppu Kamenoi Hotel, responded to this review

"Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Singapore
Reviewed 26 December 2016 via mobile

Enjoyed our stay in the big family room with 6 beds. This is a rare find. Not roll away beds but individual single beds with nice linen. Room is spacious with sofa and coffee table in the middle. 2 sinks which helped greatly in the morning. Windows however cannot be opened. Found the central heater too hot and was hoping...

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Helpful?
Thank Dominoking
別府亀の井ホテル, 支配人 at Beppu Kamenoi Hotel, responded to this review

"Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Singapore, Singapore
Reviewed 20 December 2016

Conveniently located, touristy hotel with many guests throughout the day. Parking is available in adjoining building. Rooms are spacious. There is a large public bath on the upper floor but its not special in any way. I much prefer hotels with private onsens.

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1Thank travelbugpsk
別府亀の井ホテル, 支配人 at Beppu Kamenoi Hotel, responded to this review

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, "

Arlington, Virginia
Reviewed 18 December 2016

This Hotel is quite lovely. The rooms are very clean and spacious. Mine had a sweeping view of downtown Beppu. There is a Japanese restaurant on the first floor which has two very nice sets for evening meals. The train station is 5 minutes walk and if you take the covered passage way underneath the tracks there are lots of...

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Helpful?
Thank markrmalecki
別府亀の井ホテル, 支配人 at Beppu Kamenoi Hotel, responded to this review

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, "

Jacksonville, Florida
Reviewed 18 October 2016 via mobile

Close to everything in walking distance. Good for shopping and for site seeing. Not a lot of parking but close to train station and lots of restaurants and drinking establishments close by so go out and explore

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Helpful?
Thank James C
別府亀の井ホテル, 支配人 at Beppu Kamenoi Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Makati, Philippines
Reviewed 2 October 2016 via mobile

The staff is friendly and helpful. The place is clean and rooms are a bit larger than Japanese standards. The coin laundry facility is a plus. Just a few minutes from the train station. More comfortable and faster if you take the air conditioned market pass under the tracks. It leads to an alleyway that takes you to the stations...

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Helpful?
Thank B G
別府亀の井ホテル, 支配人 at Beppu Kamenoi Hotel, responded to this review

Dear Guest, Thank you so much for your feedback on us. We are happy to hear that our guests are satisfied with our provided services as well as the location,We apologize for bringing you an inconvenience of the lifts. We are looking forward to welcome you soon again. We will try our best to be a better place with a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Beppu Kamenoi Hotel

Address: 5-17 Chuo Machi, Beppu 874-0936, Oita Prefecture
Region: Japan > Kyushu-Okinawa > Oita Prefecture > Beppu > Beppu Station , Beppu Onsen
Price Range: RM257 - RM828 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Beppu Kamenoi Hotel 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Beppu Kamenoi Onsen Hotel
Hotel Style:
#3 Onsen Hotel in Beppu
#7 Best Value Hotel in Beppu
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Questions & Answers

Here's what travellers have asked, with answers from Beppu Kamenoi Hotel staff and other travellers.
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Usa, Tanzania

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Questions? Get answers from Beppu Kamenoi Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When making reservations, make you smoking or non-smoking room preference clear.”
  • View from room of Beppu and Takasakiyama.
  • Bathroom door decal warning you could set off the fire alarm if you take bathe without shutting
  • You need to step up about 5 inches (about 12.7 cm) to enter the bathroom.
  • Small modular bathroom.
  • Small modular bathroom.
 of 5 bubbles Chindonya, 6 Jan 2017 | Read review
“Choose higher floor and facing mountain to view sunrise”
  • Lovely sunrise view from room
 of 5 bubbles Clarababae, 5 Dec 2015 | Read review
“Ask for Mountain Facing Rooms.”
 of 5 bubbles KARATEINDIA, 5 Aug 2015 | Read review
“ask for a room for mountain view”
 of 5 bubbles alexemilycrystal, 7 Sep 2014 | Read review
“Take advantage of the anniversary plan and have your meals in the hotel.”
 of 5 bubbles N4703AAkarenc, 22 Dec 2013 | Read review
5 of 5