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DoubleTree by Hilton Naha Shuri Castle

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862 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Lavon, United States
Reviewed 30 August 2016

Spent two weeks at this hotel on a business trip with 12 team members. Ayako Shibuya and her team are phenomenal. She took great care of us and ensured that our stay was unforgettable. We have future business plans in Okinawa and will be staying there again.

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Helpful?
1Thank Joe A
Hotel R, Double tree by Hilton naha Shuri Castle at DoubleTree by Hilton Naha Shuri Castle, responded to this review

Thank you very much for staying at DoubleTree by Hilton Naha Shuri Castle and for spending your time sharing your experience with other travelers. It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about all our proud friendly staffs. We truly thank you for your nicest...

Loveland, United States
Reviewed 29 August 2016

From to check-in to check-out this property is all about making your experience a memorable one. International travel creates certain anxiety levels due to language and culture challenges. Doubletree by Hilton has done a marvelous job of minimizing the travel challenges and focused on the overall experience. Mine was GREAT and I'd recommend this location to anyone in the future.

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1Thank Michael C
Hotel R, Double tree by Hilton Naha Shuri Castle at DoubleTree by Hilton Naha Shuri Castle, responded to this review

Thank you very much for staying with us at the DoubleTree by Hilton Naha Shuri Castle, and thank you very much for taking your valuable time to provide your feedback on Tripadvisor. It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location. We...

United States
Reviewed 25 August 2016

Not a lot of places to eat within walking distance, however there are 3 restaurants in the hotel - the one on the main level was very pricey ($38 buffet + $18 for a glass of wine!), but the Chinese food on level 3 was reasonable and had good food. The beds are overly hard - I had to sleep...

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Helpful?
1Thank Lori C
Hotel R, Double tree by Hilton Naha Shuri Castle at DoubleTree by Hilton Naha Shuri Castle, responded to this review

Thank you very much for your kind review. We value our customer’s opinions about us to serve you in any better way. So should there be anything that we can do to make your stay more comfortable and enjoyable. I do however appreciate your kind comments we hope to welcome you back again sometime soon.

Singapore, null, Singapore
Reviewed 25 August 2016

Nothing really wrong with this one, albeit it's a little out of the way from most of the interesting spots and streets of the city (except for Shuri Castle, but that's quickly done in an afternoon). Bigger groups and families seem better off, as tour buses regularly come to serve but for those looking to head out on foot, it's...

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Thank Dante A
Hotel R, Double tree by Hilton Naha Shuri Castle at DoubleTree by Hilton Naha Shuri Castle, responded to this review

Thank you very much for staying with us at the DoubleTree by Hilton Naha Shuri Castle, and thank you very much for taking your valuable time to give us your thoughts. We highly appreciate your comments about our convenient location, which is near the bus terminal, and the monorail station. We value our customer’s opinions about us to serve you...

Norfolk, Virginia
Reviewed 24 August 2016 via mobile

Nice hotel located in central Naha. Recently aquired by Hilton. Very clean. On site laundry service is awesome, best I've used. Beds are set for Japanese person, hard and low to the ground. Front desk staff are friendly and helpful. No business center in hotel yet. 3 resturants on site. Very popular hotel.

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Thank Micpfl
Hotel R, Double tree by Hilton Naha Shuri Castle at DoubleTree by Hilton Naha Shuri Castle, responded to this review

Thank you very much for staying with us at the DoubleTree by Hilton Naha, and thank you very much for taking your valuable time to place comments for us. It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location, and most of all...

Puerto Escondido, Mexico
Reviewed 22 August 2016

The hotel is old. Most floors smell of damp carpets. Bathrooms , rooms remind me of motels in the US. The only positive part of our stay was the most friendly and helpful manager Ms. Asako who did all she could to make our stay comfortable.

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Thank SenorBuffalo
Hotel R, Double tree by Hilton Naha Shuri Castle at DoubleTree by Hilton Naha Shuri Castle, responded to this review

Thank you very much for staying at DoubleTree by Hilton Naha Shuri Castle and for spending your time sharing your experience with other travelers. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for...

Reviewed 20 August 2016 via mobile

Great place for the family. The 3 pools are age friendly and the breakfast buffet is plentiful and lots of variety. The staff is helpful and always present. They have a nice little family mart that has you basic essentials and snacks. Highly recommend this place!! Oh lastly great view (if you get the city view side.)

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1Thank Alonso E
Hotel R, Double tree by Hilton Naha Shuri Castle at DoubleTree by Hilton Naha Shuri Castle, responded to this review

Thank you for sharing your experience at Double Tree by Hilton Naha Shuri Castle. It is our greatest pleasure to know that you have enjoyed your stay. Japan in generally is a fantastic country for hospitality, and we are glad that you were able to experience this first hand and will certainly review some of your valued feedback with our...

Los Angeles, California
Reviewed 18 August 2016

Good location for those wanting to see the castle. Missed the entrance a couple of times so you may want to drive slow. Staff is very friendly, especially the breakfast staff. The bar has a great view of the sunset.

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Thank Ry R
Hotel R, Double tree by Hilton Naha Shuri Castle at DoubleTree by Hilton Naha Shuri Castle, responded to this review

Thank you providing us and other readers with such a detailed review of Double tree by Hilton Naha Shuri castle. We are glad that you enjoyed your suite and the location of the hotel. Thank you for your kind comments about the hotel and I am glad to read that our team were able to show you their usual generous...

Tokyo, Japan
Reviewed 14 August 2016

Up until now, I was very satisfied with my experience of Hilton hotels. My stay at the Shuri Castel Hotel left me disappointed at best, irritated at worse, from a price quality ratio perspective, as the price was definitely in the "Hilton experience" range price, but the facilities were not up to the level. The furnitures were old and worn-out...

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Thank 877emerice
Hotel R, Double tree by Hilton Naha Shuri Castle at DoubleTree by Hilton Naha Shuri Castle, responded to this review

We would like to take this opportunity to thank you for your comments during your stay with us. Feedback from our guests continuously helps us to improve our guest services and operations. Please accept our sincere apologies for any inconvenience regarding facility is not new. We are 43years on the end of Aug, we just re-Branded on July. But we...

Reviewed 31 July 2016 via mobile

We stayed here for a couple of days and we really enjoyed our stay. Rooms are clean en de beds are nice. We had a rental car because public transport isn't too convenient on the island. Hotel had more than enough parking spaces ( for a fee of 900yen a day). You can take a shuttle bus to kokusai street...

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Thank Michelle N
Hotel R, Double tree by Hilton Naha Shuri Castle at DoubleTree by Hilton Naha Shuri Castle, responded to this review

Thank you for your recent stay at Double tree by Hilton Naha Shuri Castle. We endeavor to provide refreshing hospitality to each and everyone of our guests during their stay. We want to thank you for your kind review of our hotel and let you know that your positive comments will be shared with our team. We here at look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Food & drink at the hotel
Sunset Lounge
Sunset Lounge
Cuisines: Bar
Shunten
Shunten
Cuisines: Chinese
Fuji
Fuji
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Naha Shuri Castle. Located in old town Shuri, we are the closest hotel to Shuri Castle. Just five minutes by car from Naha, our hotel offers convenient access and transportation options to many popular local attractions, including Kokusai Dori, Chura-umi Aquarium, American Village and beautiful northern beaches. You'll be greeted with a signature warm chocolate chip cookie then make yourself at home in one of our 333 guest rooms and suites. Designed in elegant color tones with a relaxing ambience, each guest room features a 32-inch TV, working station, air purifier, mini-refrigerator, Japanese bidet, sitting area with coffee table and WiFi (charges apply). Upgrade for more space and improved views, or choose a suite with separate living room, dining table and small kitchen. Our hotel boasts four dining outlets from an informal buffet to elegant dishes reflecting the four seasons of Japan at our restaurant, Fuji. Treat yourself to authentic Hong Kong dim sum at Shunten. The Grand Castle Café & Dining offers a peaceful experience of all day dining, while our Sunset Lounge Bar, on the 20th floor, features the most spectacular views in Naha. Our ten versatile meeting rooms and ballrooms totaling 1,811 sq. meters of space are ideal for your next conference or social gathering. Celebrate your wedding in our main ballroom, the largest venue in Naha. Host an event, complete with city views for up to 200 guests in the Sky View Plaza. ... more   less 

Additional Information about DoubleTree by Hilton Naha Shuri Castle

Address: 1-132-1 Shuriyamakawacho, Naha 903-8601, Okinawa Prefecture
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Naha
Price Range: RM434 - RM1,037 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Naha Shuri Castle 4*
Number of rooms: 333
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Rakuten, JAPANiCAN, Booking.com, Travelocity, HotelTravel.com and Agoda so you can book your DoubleTree by Hilton Naha Shuri Castle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
DoubleTree By Hilton Naha Shuri Castle Okinawa Prefecture, Japan
Hotel Style:
#7 Luxury Hotel in Naha
#11 Family Hotel in Naha
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Naha Shuri Castle staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Naha Shuri Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay ONLY at HiltonHonours floor”
 of 5 bubbles SenorBuffalo, 22 Aug 2016 | Read review
“The four bed bedroom is unique and convenient.”
 of 5 bubbles yonathantji, 22 Jul 2015 | Read review
“Good for budget travelers”
  • Generous shower amenities
  • bathroom
  • Standard Japanese hotel bathroom
  • Refrigerator and complimentary tea/coffee
  • View from room
  • Spacious, furniture showing wear
 of 5 bubbles davei_11, 27 Jun 2015 | Read review
“Be prepared to walk steep hills, including the hotels driveway and to catch public transport or taxis into the main shopping area of Naha which is approximately 5 kilometres away”
 of 5 bubbles jennyj241, 2 May 2015 | Read review
“Rooms on a high floor have a great view - and you can open the windows a little bit for a great East China Sea breeze!”
 of 5 bubbles KDRR639, 17 Jan 2015 | Read review
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